
Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry
Traveler rating
3.4/5
Based on 15 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry worth booking?
Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry is a 2-hour experience in Cozumel, Mexico, from $149 per person. It scores 38 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.4/5 rating across 15 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 38 / 100
- Rating
- 3.4/5 (15)
- Duration
- 2 hours
- From
- $149 per person
Líder en el mercado de tours y traslados, con más de 35 años de experiencia ofreciendo comodidad y seguridad para que sus vacaciones sean el mejor día. Una forma segura y económica de llegar a su destino. No hay tiempos de espera; Se proporcionará un automóvil privado y un tratamiento VIP para usted y su familia. También tendrá un conductor bilingüe, Internet inalámbrico y aire acondicionado. Los vehículos siempre están disponibles en el aeropuerto. IMPORTANTE: tenga en cuenta que si su vuelo de llegada o salida es antes o después de las horas que se detallan a continuación, será mejor pasar la primera o la última noche en el área continental. Horarios de ferry: Playa del Carmen-Cozumel: primera salida 7:00 a.m. / última salida: 11:00 p.m. Cozumel-Playa del Carmen: primera salida 5:45 a.m. / última salida: 10:00 p.m.
What you get
About this experience
Líder en el mercado de tours y traslados, con más de 35 años de experiencia ofreciendo comodidad y seguridad para que sus vacaciones sean el mejor día. Una forma segura y económica de llegar a su destino. No hay tiempos de espera; Se proporcionará un automóvil privado y un tratamiento VIP para usted y su familia. También tendrá un conductor bilingüe, Internet inalámbrico y aire acondicionado. Los vehículos siempre están disponibles en el aeropuerto. IMPORTANTE: tenga en cuenta que si su vuelo de llegada o salida es antes o después de las horas que se detallan a continuación, será mejor pasar la primera o la última noche en el área continental. Horarios de ferry: Playa del Carmen-Cozumel: primera salida 7:00 a.m. / última salida: 11:00 p.m. Cozumel-Playa del Carmen: primera salida 5:45 a.m. / última salida: 10:00 p.m.
What's included
Included
- On-board WiFi
- In-vehicle air conditioning
- Tickets de Ferry
Not included
- Private transportation
- On-board restrooms
Where it starts and ends
Meeting point
Cozumel
Solo se hacen recogidas en hoteles de la zona de Cozumel. Por favor envíenos el nombre de su hotel para poder programar el servicio.
Meeting point
Cozumel
Solo se hacen recogidas en hoteles de la zona de Cozumel. Por favor envíenos el nombre de su hotel para poder programar el servicio.
Hotel pickup
Pickup is available for selected locations. Pickup begins about 300 minutes before departure.
Ends at
Solo se hacen recogidas en hoteles de la zona de Cozumel. Por favor envíenos el nombre de su hotel para poder programar el servicio.
Ends at
Solo se hacen recogidas en hoteles de la zona de Cozumel. Por favor envíenos el nombre de su hotel para poder programar el servicio.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 9 travelers per booking
- Operated by
- BD Experience
Know before you go
- Specialized infant seats are available
- Suitable for all physical fitness levels
Photos






What travelers are saying
Outty’s summary of the themes that recur across 15 traveler reviews. Written by us, not quoted from reviewers.
The guide
2 mentionsTravelers single out the guide as the reason the experience works.
Organization
2 mentionsPickup, timing, and logistics are described as running smoothly.
Traveler reviews
15 verified traveler reviews for Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry. Ratings and reviews provided by Viator and Tripadvisor.
Bad Experience
I had scheduled a pickup between 9:30am and 10:00am, but the driver arrived at my hotel at 7:23am. I explained that this was not the requested time, and the driver left without returning. As a result, I had to arrange another taxi to the airport at a cost of $88USD. Prior to the trip, I had attempted to confirm the pickup time by phone several times but was unable to reach anyone. The hotel staff mentioned that BD recently changed to a new Sofware system, which may be making communication more difficult. The situation caused unnecessary stress and expenses. I hope you will review this matter and take steps to prevent similar issues for future customers.
via Tripadvisor
DON’T Use Them!
We paid for transportation to and from our hotel, Hotel Xcaret. It was not good. The are saying they were there to pick us up but they were in fact not. They had the information needed (flight and hotel) and their site showed the pickup time when I checked the QR code they provided. We were at the same place they dropped us off at 15 minutes earlier than the time it showed we were scheduled to be picked up and waited 45 minutes. I never received a call and they do not provide any way to contact them. My suggestion is to find someone else who is willing to at least call and provide contact information in case there is a problem or concern. This is the Costco provider.
via Tripadvisor
Scammed
I have initiated a 100% refund through Paypal. There was no one at the airport to pick us up. BestDay and BD Experience would not accept our tickets. They said they no longer do business with Viator. We spent an hour trying to find Viator or someone else to help. We ended up spending 100 US to get to the ferry 45 US for the ferry (2 people) and $20 US to get to the hotel for a total of $165 US (one way). The only phone number we had was for BD Experience. BD Experience told us we had been scammed.
via Viator
Do not book with BD experience
Horrible service. They did not answer my texts or calls to confirm pick up from hotel. Please do not use this company. I would give it a 0 if i could.
via Tripadvisor
TAKE OFF STOP WORKING WITH THEM
Take off should stop working immediately with them!! For retaining your prestige! I made the reservation directly with takeoff for a transfer from the hotel zone of cancun for the airport, hired a collective transport that marked me would pass by me at 5:15pm and although my flight was at 9:45pm I did not see any problem because being collective I understand that the transport picks up more people. A day earlier I send a message to confirm my transport and they tell me that the pickup would be at 6:55pm to which I ask that it be earlier for the issue that I know that there will be stops along the way and they answer me that is the estimated time according to the route. On the day of the transfer arrive on time by PRIVATE transport, the driver explains that our collective transport had a mishap but that he would take us directly to the airport, already heading to the airport receives a call that he has to return and make 2 more stops, the driver explains that because of the traffic and the fact of having to return we will arrive later than estimated . I explain that there would be no problem in picking up more people because I understand that it is collective but for the hour I was picked up it is not feasible to return, pick up more people since I would not arrive on time on my flight, the driver tries to talk to his supervisor to continue with the trip but this person explains that you can not care that the client may miss the flight and being totally irresponsible with the service, explained that I ordered the transport earlier and it was denied. Then I decide to get off the unit and take a transport by myself, the next day I ask for my refund to take off and it was denied! And seeing all the comments and bad reviews I realize that I am not the first person to whom something similar happens, Take off must stop working with them as after a good travel experience you end up with a very bad taste in your mouth!
via Tripadvisor (translated)
Good to know
- Duration
- 2 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 5
- Verdict
- Worth a Look
Who runs this experience
Operated by BD Experience, who run 4 experiences we rank across 3 cities, with an average Outty Ranking of 46.5.
See everything BD Experience runsWhy this scores 38
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Cozumel.
How much does Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry cost?
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Prices start at $149 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cozumel usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry take?
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Plan for about 2 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cozumel is not rushed.
Is Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry worth it?
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It holds an Outty Ranking of 38 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.4/5 across 15 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cozumel, and how flexible the cancellation terms are.
Can I cancel or reschedule Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 2-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry?
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Around 5 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cozumel can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cozumel and add a light layer if any part of the 2-hour experience runs outdoors or after sunset.
Where does Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Cozumel within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Cozumel?
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On Outty we rank every Cozumel experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Jade Caverns and Mayan Village Cozumel ATV TOUR, 4 Hour Cozumel Turtle Sanctuary Experience on a Luxury Catamarán, Cozumel: Paradise Beach Club All-Inclusive Day Pass. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Cozumel?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Cozumel?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry?
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Included: On-board WiFi; In-vehicle air conditioning; and Tickets de Ferry. Not included: Private transportation; and On-board restrooms. Always check the voucher for the final list before you travel.
Does Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry include hotel pickup?
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Yes, pickup is offered, or you can meet at the start point instead from 34 listed pickup locations in and around Cozumel. Be ready about 300 minutes before the start time.
What languages is Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry wheelchair or stroller accessible?
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The operator notes: Specialized infant seats are available. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Cozumel. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Traslado compartido de ida y vuelta Apto-Hotel-Apto Cozumel Con Tickets de Ferry?
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Across 15 reviews averaging 3.4 out of 5, recurring themes include the guide, organization. Travelers single out the guide as the reason the experience works.
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