
The Postal Museum Admission Ticket
Traveler rating
4.4/5
Based on 399 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is The Postal Museum Admission Ticket worth booking?
The Postal Museum Admission Ticket is a 1.5-hour experience in London, United Kingdom, from £11 per person. It scores 62 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.4/5 rating across 399 reviews. This booking is non-refundable, so pick your date carefully. Same-day spots are currently showing.
- Outty Ranking
- 62 / 100
- Rating
- 4.4/5 (399)
- Duration
- 1.5 hours
- From
- £11 per person
There’s nothing ordinary about the story of the post! From five-wheeled cycles and the first ever stamps to Mail Rail, a hidden underground train ride, discover five centuries of communications history, as seen through the eyes of the iconic postal service.
What you get
About this experience
There’s nothing ordinary about the story of the post! From five-wheeled cycles and the first ever stamps to Mail Rail, a hidden underground train ride, discover five centuries of communications history, as seen through the eyes of the iconic postal service.
What's included
Included
- Admission ticket
Not included
- Annual entry to the Museum's exhibitions.
- Sorted! The Postal Play Space (for children aged 0-8 years)
What you'll see and do
The Postal Museum
There’s nothing ordinary about the story of the post! From five-wheeled cycles and the first ever stamps a hidden underground train ride, explore this surprising and entertaining experience for all ages. The Postal Museum tells the story of postal communication and its impact on a global society. At the museum, five centuries of extraordinary communications history are brought to life, as seen through the eyes of the iconic postal service. A visit to the museum includes family-friendly and interactive exhibitions and an immersive ride on Mail Rail, London’s secret Post Office underground railway.
Where it starts and ends
Meeting point
The Postal Museum
15-20 Phoenix Place, London, WC1X 0DA, United Kingdom
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
The Postal Museum · 15-20 Phoenix Place, London, WC1X 0DA, United Kingdom
Before you book
- Cancellation
- All sales are final. No refund is available for cancellations.
- Languages
- en
- Ticket
- Mobile Only
- Runs on
- Tue, Wed, Thu, Fri, Sat, Sun
- Group size
- Up to 7 travelers per booking
- Operated by
- The Postal Museum
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Children must be accompanied by an adult
- Wheelchair accessible (excluding Mail Rail Ride)
- Gender-neutral accessible toilets
- Changing Places facility
- Guests must be able to walk unaided for a minimum of 100 metres on uneven surfaces with minimal lighting, and up at least 70 steep steps.
- All spaces in The Postal Museum have step-free access. All spaces in the Mail Rail building have step-free access, except for the ride. Visit the museum website for full details of accessibility at the museum, including resources for autistic visitors and an audio described introduction the museum.
- Accredited family friendly café
Photos






What travelers are saying
Outty’s summary of the themes that recur across 398 traveler reviews. Written by us, not quoted from reviewers.
Knowledge and storytelling
5 mentionsReviewers describe the commentary as informative rather than scripted.
Good for families
3 mentionsReviewers traveling with kids report it landed well with their group.
Traveler reviews
398 verified traveler reviews for The Postal Museum Admission Ticket. Ratings and reviews provided by Viator and Tripadvisor.
Very interesting....
Very interesting. Grandchildren loved it ( aged 6 & 8) Lots to do . I was recommended by a friend. I have now recommended it to many others .
Response from the operator: Thank you for your glowing review! We are glad you and your grandchildren had a nice time!
via Viator
Interactive education
This type of history, the working class ‘everyday’ job rarely gets explored, celebrated and polished to this degree so it was uplifting to see this interactive education being done so well. Lots of attention to detail and effort gone into the museum - and it pays off. Kids love it as well as being given a glimpse into history (an eye opener for the adults too) The mining, farming and other museums should take note Enjoy!
Response from the operator: Thank you for the nice review! We are delighted that you enjoyed your visit and had an educational experience!
via Tripadvisor
Great morning
We had such a great morning visiting here. Loved wandering around the museum which is well laid out and interactive for adults and children. Loved the jolly postman exhibit brought back great childhood memories. The mail rail was great fun. So interesting and educational, I never even knew it existed. Worth the trip.
Response from the operator: Thank you for the glowing review! We are glad you had a fun time with us!
via Tripadvisor
Great visit
What a fun place to visit. We rode the mini train first underground and then did the interesting museum. Helpful staff and great cafe!
Response from the operator: Thank you for your lovely review! We are glad you had a nice time with us!
via Tripadvisor
Great place for children...
Great place for children .. many hands-on activities. The mail train was interesting and novel. Thoroughly recommend.
Response from the operator: Thank you for recommending us! We are happy you enjoyed your time with us!
via Viator
Good to know
- Duration
- 1.5 hours
- Free cancellation
- Non-refundable
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Tue, Wed, Thu, Fri, Sat, Sun
- Price range
- £11 to £21
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 140
- Verdict
- Solid Choice
Why this scores 62
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
The Postal Museum Admission Ticket: questions travelers ask
Practical detail on this experience, plus the wider planning questions for London.
How much does The Postal Museum Admission Ticket cost?
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Prices start at £11 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in London usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does The Postal Museum Admission Ticket take?
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Plan for about 1.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in London is not rushed.
Is The Postal Museum Admission Ticket worth it?
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It holds an Outty Ranking of 62 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.4/5 across 399 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable culture & history in London, and how flexible the cancellation terms are.
Can I cancel or reschedule The Postal Museum Admission Ticket?
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No. This experience is sold on a non-refundable basis, so only book a date you are confident about. Similar experiences in the city do offer free cancellation if flexibility matters more than price.
Is The Postal Museum Admission Ticket suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 1.5-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book The Postal Museum Admission Ticket?
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Around 140 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in London can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in London and add a light layer if any part of the 1.5-hour experience runs outdoors or after sunset.
Where does The Postal Museum Admission Ticket start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central London within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in London?
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London's best attractions split cleanly: the museums are free and need no booking, so the paid market is about views, theatre and getting out of the city for a day. That makes value scoring unusually important here, and the Outty Ranking penalises anything charging premium prices for access you could get for nothing. On Outty we rank every London experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include The Great British Rock and Roll Walking Tour, Soho Music & Historic Pubs Tour, London Small Group Tour of Historical Pubs. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit London?
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May to September for long evenings, December for the Christmas markets. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in London?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in The Postal Museum Admission Ticket?
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Included: Admission ticket. Not included: Annual entry to the Museum's exhibitions; and Sorted! The Postal Play Space (for children aged 0-8 years). Always check the voucher for the final list before you travel.
Where is the meeting point for The Postal Museum Admission Ticket?
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The experience starts at The Postal Museum, 15-20 Phoenix Place, London, WC1X 0DA, United Kingdom. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
What languages is The Postal Museum Admission Ticket offered in?
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It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for The Postal Museum Admission Ticket?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is The Postal Museum Admission Ticket wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; and All areas and surfaces are wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to The Postal Museum Admission Ticket if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about The Postal Museum Admission Ticket?
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Across 399 reviews averaging 4.4 out of 5, recurring themes include knowledge and storytelling, good for families. Reviewers describe the commentary as informative rather than scripted.
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