Private Tour Chichén Itzá from Playa del Carmen
Playa del Carmen, Mexico

Private Tour Chichén Itzá from Playa del Carmen

Outty Ranking 69 4.8 · 24 traveler reviews12 hoursFrom $249
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Outty Ranking

69/100

Solid Choice. Our proprietary evaluation. How we score

Traveler rating

4.8/5

Based on 24 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Private Tour Chichén Itzá from Playa del Carmen worth booking?

Private Tour Chichén Itzá from Playa del Carmen is a 12-hour experience in Playa del Carmen, Mexico, from $249 per person. It scores 69 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.8/5 rating across 24 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
69 / 100
Rating
4.8/5 (24)
Duration
12 hours
From
$249 per person

Explore and discover the most shocking arqueological zone, Chichén Itzá in Yucatan, one of the New Seven Wonders of the Modern World in a personalized and private tour, adapted to your needs, We will pick you up in your hotel,in a Private Tour you can choose between visit the colonial city of Valladolid, or have enough time to admire the temple of Kukulcan in the Mayan city. Enjoy a rich and varied meal, we will suggest the best Cenotes to swim and take your great pictures.

What you get

    About this experience

    Explore and discover the most shocking arqueological zone, Chichén Itzá in Yucatan, one of the New Seven Wonders of the Modern World in a personalized and private tour, adapted to your needs, We will pick you up in your hotel,in a Private Tour you can choose between visit the colonial city of Valladolid, or have enough time to admire the temple of Kukulcan in the Mayan city. Enjoy a rich and varied meal, we will suggest the best Cenotes to swim and take your great pictures.

    What's included

    Included

    • Private tour
    • Professional guide
    • Open Bar on board of Van
    • Use of snorkeling equipment
    • Cenote
    • Transport by air-conditioned minivan

    Not included

    • Alcoholic drinks (available to purchase)
    • Food and drinks in Restaurant
    • Tips

    What you'll see and do

    1. Turismo Channel

      Pick up in Playa del Carmen

      30 minutes here

    2. Chichen Itza

      Visit the 7th wonderworld

      120 minutes here · Admission included

    3. Visit Valladolid the 1st spain town in México

      20 minutes here

    4. Cenote Xkeken

      Refresh in an wonderfull Cenote with crystal water.

      60 minutes here · Admission included

    Where it starts and ends

    Hotel pickup

    Pickup is included for all travelers. Pickup begins about 60 minutes before departure.

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en, es
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 14 travelers per booking
    Operated by
    Turismo Channel

    Know before you go

    • Wheelchair accessible
    • Infants and small children can ride in a pram or stroller
    • Service animals allowed
    • All areas and surfaces are wheelchair accessible
    • Travelers should have at least a moderate level of physical fitness
    • Children must be accompanied by an adult
    • May be operated by a multi-lingual guide (English & Spanish)
    • A minimum of 04 people per booking is required

    Photos

    Private Tour Chichén Itzá from Playa del Carmen, photo 2Cenote, Private Tour Chichén Itzá from Playa del CarmenPrivate Tour Chichén Itzá from Playa del Carmen, photo 4Private Tour Chichén Itzá from Playa del Carmen, photo 5Private Tour Chichén Itzá from Playa del Carmen, photo 6Private Tour Chichén Itzá from Playa del Carmen, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 24 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    8 mentions

    Travelers single out the guide as the reason the experience works.

    Knowledge and storytelling

    7 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Small groups

    4 mentions

    The group size is repeatedly described as intimate rather than packed.

    Food and drink

    3 mentions

    The tastings and food stops are a highlight for most reviewers.

    Traveler reviews

    24 verified traveler reviews for Private Tour Chichén Itzá from Playa del Carmen. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    22
    4 star
    1
    3 star
    0
    2 star
    0
    1 star
    1
    Sort
    Jared_W · March 2025

    March 16th chichen itza

    Chris is a excellent guide. Very informative and not a dull moment. We arrived early to chichen itza, lunch, and the cenote just in time to beat the crowds

    Response from the operator: We truly appreciate your kind words. Your review motivates us to keep offering the best. We hope to see you soon!

    via Viator

    NIURKA_R · June 2024

    Never happened 😞

    Tour operator canceled my private tour due to an AC breakdown and no replacement transpiration was available.

    Response from the operator: Dear Niurka, We sincerely apologize for the inconvenience you experienced due to the cancellation of your private tour. Unfortunately, the air conditioning breakdown was unexpected, and we regret that we were unable to provide replacement transportation in time. We understand how disappointing this situation must have been for you, especially considering your plans. Please know that this is not the standard of service we aim to provide, and we are taking steps to ensure such issues are handled more efficiently in the future. We appreciate your understanding and would love the opportunity to make it up to you. Please feel free to contact us directly if you have any further concerns or if you decide to book with us again. Kind regards, Turismo Channel

    via Viator

    Freddy_S · March 2024

    Private Pyramid and Cenote Tour for Family 5

    Chris was our guide for the day and he was the best guide. He arrived early for our day. He had great conversation on the drive out. He was also compassionate with our special needs son. We got to the pyramids and cenote early and beat the crowds, and heat. Chris was our personnel photographer and very knowledgeable and passionate guide. We all enjoyed enjoyed a delicious lunch. We can't wait to come back for another trip with Chris on our next visit! A+++ Highly recommend!

    via Viator

    Y1176DIfreddys · March 2024

    Pyramid and Cenote Private Tour for 5

    Chris was our guide for the day and he was the best guide. He arrived early for our day. He had great conversation on the drive out. He was also compassionate with our special needs son. We got to the pyramids and cenote early and beat the crowds, and heat. Chris was our personnel photographer and very knowledgeable and passionate guide. We all enjoyed enjoyed a delicious lunch. We can't wait to come back for another trip with Chris on our next visit! A+++ Highly recommend!

    Response from the operator: Hi :) We loved to read about your experience, thank you for sharing it. Come back to the Caribbean very soon. See you.

    via Tripadvisor

    Storyteller84464 · February 2024

    Chichen Itza and Cenote

    We did a private tour of Chichen Itza and a Cenote with Chris. I highly recommend this tour and Chris as a guide. He was extremely knowledgeable on history and had a great sense of humour. I cannot say enough on how great Chris was and how fun this tour was.

    via Tripadvisor

    Good to know

    Duration
    12 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Hotel pickup
    Included for all travelers
    Booked in 30 days
    8
    Verdict
    Solid Choice

    Who runs this experience

    Operated by Turismo Channel, who run 32 experiences we rank across 4 cities, with an average Outty Ranking of 52.7.

    See everything Turismo Channel runs

    Why this scores 69

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)81
    Review evidence (18% weight)50
    Booking momentum (14% weight)41
    Value for money (12% weight)81
    Listing quality (10% weight)75
    Local standing (8% weight)60
    Booking flexibility (8% weight)100

    Private Tour Chichén Itzá from Playa del Carmen: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Playa del Carmen.

    How much does Private Tour Chichén Itzá from Playa del Carmen cost?

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    Prices start at $249 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Private Tour Chichén Itzá from Playa del Carmen take?

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    Plan for about 12 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.

    Is Private Tour Chichén Itzá from Playa del Carmen worth it?

    +

    It holds an Outty Ranking of 69 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.8/5 across 24 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.

    Can I cancel or reschedule Private Tour Chichén Itzá from Playa del Carmen?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Private Tour Chichén Itzá from Playa del Carmen suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 12-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Private Tour Chichén Itzá from Playa del Carmen?

    +

    Around 8 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 12-hour experience runs outdoors or after sunset.

    Where does Private Tour Chichén Itzá from Playa del Carmen start and how do I get there?

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    The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Playa del Carmen?

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    On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Playa del Carmen?

    +

    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Playa del Carmen?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

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    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Private Tour Chichén Itzá from Playa del Carmen?

    +

    Included: Private tour; Professional guide; Open Bar on board of Van; Use of snorkeling equipment; and Cenote. Not included: Alcoholic drinks (available to purchase); Food and drinks in Restaurant; and Tips. Always check the voucher for the final list before you travel.

    Does Private Tour Chichén Itzá from Playa del Carmen include hotel pickup?

    +

    Yes, pickup is offered for every traveler from 311 listed pickup locations in and around Playa del Carmen. Be ready about 60 minutes before the start time. You can also enter a custom pickup address when booking.

    What languages is Private Tour Chichén Itzá from Playa del Carmen offered in?

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    It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Private Tour Chichén Itzá from Playa del Carmen?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Private Tour Chichén Itzá from Playa del Carmen wheelchair or stroller accessible?

    +

    The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; and All areas and surfaces are wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Private Tour Chichén Itzá from Playa del Carmen if the weather is bad?

    +

    It generally runs rain or shine, so dress for the forecast in Playa del Carmen. Standard cancellation terms apply: free cancellation up to 24 hours before the start.

    What do travelers say about Private Tour Chichén Itzá from Playa del Carmen?

    +

    Across 24 reviews averaging 4.8 out of 5, recurring themes include the guide, knowledge and storytelling, small groups. Travelers single out the guide as the reason the experience works.

    Ready to lock in your spot?

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