
Portillo and Laguna del Inca Tour
Traveler rating
4.4/5
Based on 62 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Portillo and Laguna del Inca Tour worth booking?
Portillo and Laguna del Inca Tour is a 7-hour experience in Santiago, Chile, from $53 per person. It scores 67 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.4/5 rating across 62 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 67 / 100
- Rating
- 4.4/5 (62)
- Duration
- 7 hours
- From
- $53 per person
The tour begins with pickup in a van at your hotel. You will head north of the city of Santiago along the Los Libertadores highway. You will get to know the Salto del Soldado, due to the existence of a legend that tells of the escape of a patriotic soldier, pursued by the royal army of Spain, making a great leap through this so-called natural formation, eluding those who were chasing him. On the way you will pass the famous Autopista Caracoles, known for its curves. We will arrive at the border with Argentina where you can take a photo with the Welcome to Chile sign. You will visit the Portillo Ski Center. You will have a time determined by the guide to visit the ski resort and the wonderful Inca Lagoon located between the mountains. This lagoon also holds a beautiful story about an Inca king. You will also participate in a mountain picnic at no additional cost. At the end of the tour, you will be taken back to your hotel in Santiago.
What you get
About this experience
The tour begins with pickup in a van at your hotel. You will head north of the city of Santiago along the Los Libertadores highway. You will get to know the Salto del Soldado, due to the existence of a legend that tells of the escape of a patriotic soldier, pursued by the royal army of Spain, making a great leap through this so-called natural formation, eluding those who were chasing him. On the way you will pass the famous Autopista Caracoles, known for its curves. We will arrive at the border with Argentina where you can take a photo with the Welcome to Chile sign. You will visit the Portillo Ski Center. You will have a time determined by the guide to visit the ski resort and the wonderful Inca Lagoon located between the mountains. This lagoon also holds a beautiful story about an Inca king. You will also participate in a mountain picnic at no additional cost. At the end of the tour, you will be taken back to your hotel in Santiago.
What's included
Included
- Snacks
- In-vehicle air conditioning
Not included
- Breakfast
- Lunch
What you'll see and do
It is named Salto Del Soldado after a legend that describes the escape of a patriotic soldier, fleeing from Spanish army troops, by jumping over this geological formation and escaping, outwitting his pursuers.
120 minutes here
On the way to Portillo you will visit the famous Autopista Los Caracoles, famous for its incredible curves
180 minutes here
Portillo
Famous ski resort with fantastic landscapes where you will see the Portillo Hotel and enjoy beautiful mountain landscapes.
60 minutes here
Laguna del Inca
You will have a time determined by the guide to visit the ski resort and the wonderful Inca Lagoon located between the mountains. This lagoon also holds a beautiful story about an Inca king.
60 minutes here
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 30 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- pt, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 30 travelers per booking
- Operated by
- Aprendi a Viajar Chile
Know before you go
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
Photos






What travelers are saying
Outty’s summary of the themes that recur across 62 traveler reviews. Written by us, not quoted from reviewers.
The guide
6 mentionsTravelers single out the guide as the reason the experience works.
Photo opportunities
4 mentionsThe views and photo stops come up again and again.
Knowledge and storytelling
3 mentionsReviewers describe the commentary as informative rather than scripted.
Organization
2 mentionsPickup, timing, and logistics are described as running smoothly.
Traveler reviews
62 verified traveler reviews for Portillo and Laguna del Inca Tour. Ratings and reviews provided by Viator and Tripadvisor.
Terrible
Terrible, they scheduled our hotel departure for 5 am, we all got organized, I have a 7-month-old baby who was with us. We waited for over 2 hours, nobody showed up, they don't answer, they don't respond to messages, they didn't contact us the day before the tour, the confirmation was on the platform and simply nobody showed up. I sent an email, WhatsApp, and a message on Instagram. They don't answer anything!!! Prepaid tour and we had a disappointment and a horrible experience!
via Tripadvisor (translated)
Portillo and Inca Lagoon
Today I went through Portillo and Laguna del Inca with the driver Maurício and guide Vitor, punctuality, charisma, and a lot of empathy with everyone there. Great explanation for every place we passed. I highly recommend it, the day was wonderful, superhero, my expectations were too high.
via Tripadvisor (translated)
I would go with another agency
Van infrastructure and scheduled time are very good. Support via WhatsApp: bad. Jô's Guide: very rude and mean... spent the whole trip telling stories of fights she had / messes with other tourists and giving nicknames to others. Unpleasant person. Ederson Guide: Excellent guide. He told several curiosities about the region, the history of the mountain ranges, geographical formation, etc. He stopped along the way so we could take pictures, and interacted with the tourists during the tour in a way that enriched the experience. Very good!
via Tripadvisor (translated)
Very nice but ....
The transportation was good, the guide Lissette was very kind and was attentive to the whole group. I understand that due to weather issues, there was tourist congestion, since the place was previously closed for several days. However, they should clarify that there is no access to the Lagoon; only hotel guests can get close. Since there was congestion, there were many people and it was not possible to enjoy it properly.
via Tripadvisor (translated)
Fraud
Fraud, the operator never contacted us, never answered the phone, and did not show up to pick us up.
Response from the operator: Estimada, su paseo fue cancelado por motivos climaticos. Y la plataforma que compraste es la responsable por reembolsarte. Llego toda la informacíon en su correo del porque fue cancelado, no se tu he visto pero ya morrieron 4 personas en el país por la EMERGENCIA CLIMATICA.
via Tripadvisor (translated)
Good to know
- Duration
- 7 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $53 to $260
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 22
- Verdict
- Solid Choice
Who runs this experience
Operated by Aprendi a Viajar Chile, who run 4 experiences we rank across 1 city, with an average Outty Ranking of 59.3.
See everything Aprendi a Viajar Chile runsWhy this scores 67
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Portillo and Laguna del Inca Tour: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Santiago.
How much does Portillo and Laguna del Inca Tour cost?
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Prices start at $53 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Santiago usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Portillo and Laguna del Inca Tour take?
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Plan for about 7 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Santiago is not rushed.
Is Portillo and Laguna del Inca Tour worth it?
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It holds an Outty Ranking of 67 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.4/5 across 62 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Santiago, and how flexible the cancellation terms are.
Can I cancel or reschedule Portillo and Laguna del Inca Tour?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Portillo and Laguna del Inca Tour suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 7-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Portillo and Laguna del Inca Tour?
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Around 22 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Santiago can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Santiago and add a light layer if any part of the 7-hour experience runs outdoors or after sunset.
Where does Portillo and Laguna del Inca Tour start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Santiago within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Santiago?
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On Outty we rank every Santiago experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Maipo Valley Wine Region: 4 Wineries, Tastings & Foodie Tour, Valparaiso Port and Viña del Mar with Casablanca Wine Tasting, Tour to Valparaíso, Viña del Mar, Pablo Neruda Museum and Vineyard. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Santiago?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Santiago?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Portillo and Laguna del Inca Tour?
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Included: Snacks; and In-vehicle air conditioning. Not included: Breakfast; and Lunch. Always check the voucher for the final list before you travel.
Does Portillo and Laguna del Inca Tour include hotel pickup?
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Yes, pickup is offered for every traveler from 245 listed pickup locations in and around Santiago. Be ready about 30 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Portillo and Laguna del Inca Tour offered in?
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It is offered in Portuguese and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Portillo and Laguna del Inca Tour?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Portillo and Laguna del Inca Tour wheelchair or stroller accessible?
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The operator notes: Infants are required to sit on an adult’s lap; and Not recommended for pregnant travelers. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Portillo and Laguna del Inca Tour if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about Portillo and Laguna del Inca Tour?
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Across 62 reviews averaging 4.4 out of 5, recurring themes include the guide, photo opportunities, knowledge and storytelling. Travelers single out the guide as the reason the experience works.
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