Portillo + Laguna del Inca in Santiago, Chile
Santiago, Chile

Portillo + Laguna del Inca

Outty Ranking 60 4.2 · 25 traveler reviews10 hoursFrom $55
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Outty Ranking

60/100

Solid Choice. Our proprietary evaluation. How we score

Traveler rating

4.2/5

Based on 25 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Portillo + Laguna del Inca worth booking?

Portillo + Laguna del Inca is a 10-hour experience in Santiago, Chile, from $55 per person. It scores 60 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.2/5 rating across 25 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
60 / 100
Rating
4.2/5 (25)
Duration
10 hours
From
$55 per person

If you want to know Portillo, you must do it as completely as possible; "the Portillo experience". On this tour you will know how no one has ever shown you; the beautiful Andes Mountains, the important history of this region, the Aconcágua Valley and Rio Blanco, you will visit historical monuments, jumps, the snail slope, the center of Ski Portillo, the beautiful lagoon of the Inca and its incredible history, you will taste a good Chilean wine on our picnic. All this and much more only with Turismo Discover Santiago. IMPORTANT: THE OUTBOUND AND RETURN JOURNEY TAKES APPROXIMATELY 2.5 TO 3 HOURS.

What you get

    About this experience

    If you want to know Portillo, you must do it as completely as possible; "the Portillo experience". On this tour you will know how no one has ever shown you; the beautiful Andes Mountains, the important history of this region, the Aconcágua Valley and Rio Blanco, you will visit historical monuments, jumps, the snail slope, the center of Ski Portillo, the beautiful lagoon of the Inca and its incredible history, you will taste a good Chilean wine on our picnic. All this and much more only with Turismo Discover Santiago. IMPORTANT: THE OUTBOUND AND RETURN JOURNEY TAKES APPROXIMATELY 2.5 TO 3 HOURS.

    What's included

    Included

    • Tour guide
    • Passenger insurance
    • In-vehicle air conditioning
    • Simple picnic of cheese, wine, potatoes and fries
    • Round trip transportation to your Hotel

    Not included

    • Breakfast
    • Lunch
    • Clothes rental

    What you'll see and do

    1. Monument to the Victory of Chacabuco We will arrive at the Chacabuco Monument, where one of the battles for the Independence of Chile (1817) took place.

      30 minutes here

    2. Soldier's Leap Viewpoint of the Canyon formed by erosion in the rock of the Andes that tells the story of a patriotic soldier who saved his life by throwing himself from a cliff.

      20 minutes here

    3. It costs snails One of the most beautiful and impressive views in the world, reaching 3,000 meters of altitude in 30 curves.

      20 minutes here

    4. Portillo Ski Center The first and most important ski center in Chile, which is located in front of the Laguna del Inca

      30 minutes here

    5. Laguna del Inca

      Inca Lagoon Finally we will arrive at our main destination in the wonderful Laguna del Inca!

      30 minutes here

    6. Santiago

      return to the city

      180 minutes here

    Where it starts and ends

    Hotel pickup

    Pickup is included for all travelers. Pickup begins about 20 minutes before departure.

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    pt, es
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 15 travelers per booking
    Operated by
    Discover Santiago

    Know before you go

    • Suitable for all physical fitness levels

    Photos

    Portillo + Laguna del Inca in Santiago, photo 2Portillo + Laguna del Inca in Santiago, photo 3Portillo + Laguna del Inca in Santiago, photo 4Portillo + Laguna del Inca in Santiago, photo 5Portillo + Laguna del Inca in Santiago, photo 6Portillo + Laguna del Inca in Santiago, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 25 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    6 mentions

    Travelers single out the guide as the reason the experience works.

    Photo opportunities

    2 mentions

    The views and photo stops come up again and again.

    Traveler reviews

    25 verified traveler reviews for Portillo + Laguna del Inca. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    19
    4 star
    0
    3 star
    2
    2 star
    1
    1 star
    3
    Sort
    30andrefeliper · September 2026

    Portillo Trip

    It couldn't have been better! The van is extremely comfortable, and the driver and guide are extremely polite. Our guide, Marco Antônio, was in a contagious good mood and told us the story of the Portilho road, the legends of the region, and the history of Independence. It was all incredible: the travel, the snow, the tour, and to top it all off, a super lively and relaxed picnic that promoted great interaction among the group members. I loved it and would do this same trip about 10 times. Perfect, perfect, perfect!

    via Tripadvisor (translated)

    213adrianof · August 2026

    Exactly as expected magnificent

    The place is charming for a couple, a romantic place, the guide Cristian is very cool, very playful, I recommend him to everyone who goes to Portillo.

    via Tripadvisor (translated)

    GlauceR_13 · July 2026

    Beautiful.

    Incredible place, beautiful and unforgettable!!! Super recommended for family!

    via Tripadvisor (translated)

    let_ciak2026 · January 2026

    Agency confirmed the tour and just didn't show up

    I booked the tour Portillo + Laguna del Inca with the agency Discover Santiago on TripAdvisor and had an extremely negative experience. From the beginning, communication has failed. The agency did not contact at any time after the purchase. I tried several times on WhatsApp and also on the TripAdvisor platform, without return. Only after a lot of insistence I received a confusing answer, stating that the tour was confirmed, but without providing basic information such as schedule or details of the service. As the date approached, I tried to confirm again and got no response. On the eve of the tour, when it is standard to receive the final confirmation with the search time, I did not receive any messages. I questioned the agency, but I was again ignored, although there are records confirming that they would do the transport. On the day of the tour, I woke up at 3am for a scheduled exit at 5am. I stayed waiting for more than three hours at the front desk, sent messages, called the agency repeatedly, and got no answer. The transport never showed up. No explanation was given. What makes the situation even worse is that, even after two days, the agency has not contacted to justify what happened, apologize or offer any explanation. They simply completely ignored the problem. It was an experience marked by disorganization, lack of respect and total lack of commitment to the client. I lost time, money, rest and a whole day of my trip. I do not recommend this agency and leave this report as a warning for other travellers.

    via Tripadvisor (translated)

    raphaelrX1155EV · January 2026

    They didn't show up, ignored messages and calls: an awful experience.

    I hired the Portillo + Laguna del Inca tour with Discover Santiago on TripAdvisor, but the experience was extremely frustrating and disappointing. Since the hiring, communication has been virtually nonexistent. Nobody came into contact with me spontaneously. I sent several messages via WhatsApp (four times) and the TripAdvisor platform itself (two times) without any response. It was only after insisting a lot on WhatsApp that I received a vague and strange response, saying that the tour was confirmed — no details, no schedule and no professionalism. Even so, I remained suspicious and, as the date approached, I tried to confirm again. I didn't get an answer. The day before the tour, when the agencies normally send the final confirmation with search time, I simply did not receive any information. I asked directly and, once again, I was ignored. Still, I have recorded messages in which the agency itself confirms that they're going to pick me up. I woke up at 3am for a tour that would start at 5am, I waited for more than three hours at the reception, I sent messages throughout this time, I called the agency several times and I was completely ignored. Nobody showed up. No explanation. No satisfaction. A total disagreement with the client. The tour was not cheap, and yet the treatment was as if they were doing a favor. The worst is that, even after two days, the agency did not contact at any time to justify not appearing, apologize or even explain why I was ignored. Absolutely no return. The feeling is total incompetence, lack of respect and zero commitment to what they sell. I lost time, money, sleep and a whole day of travel. I do not recommend this agency in any way. I leave this report to warn other travellers not to go through the same situation.

    via Tripadvisor (translated)

    Good to know

    Duration
    10 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Hotel pickup
    Included for all travelers
    Booked in 30 days
    9
    Verdict
    Solid Choice

    Who runs this experience

    Operated by Discover Santiago, who run 6 experiences we rank across 1 city, with an average Outty Ranking of 55.7.

    See everything Discover Santiago runs

    Why this scores 60

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)58
    Review evidence (18% weight)46
    Booking momentum (14% weight)38
    Value for money (12% weight)100
    Listing quality (10% weight)80
    Local standing (8% weight)17
    Booking flexibility (8% weight)100

    Portillo + Laguna del Inca: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Santiago.

    How much does Portillo + Laguna del Inca cost?

    +

    Prices start at $55 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Santiago usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Portillo + Laguna del Inca take?

    +

    Plan for about 10 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Santiago is not rushed.

    Is Portillo + Laguna del Inca worth it?

    +

    It holds an Outty Ranking of 60 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.2/5 across 25 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Santiago, and how flexible the cancellation terms are.

    Can I cancel or reschedule Portillo + Laguna del Inca?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Portillo + Laguna del Inca suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 10-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Portillo + Laguna del Inca?

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    Around 9 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Santiago can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Santiago and add a light layer if any part of the 10-hour experience runs outdoors or after sunset.

    Where does Portillo + Laguna del Inca start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central Santiago within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Santiago?

    +

    On Outty we rank every Santiago experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Maipo Valley Wine Region: 4 Wineries, Tastings & Foodie Tour, Valparaiso Port and Viña del Mar with Casablanca Wine Tasting, Tour to Valparaíso, Viña del Mar, Pablo Neruda Museum and Vineyard. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Santiago?

    +

    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Santiago?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Portillo + Laguna del Inca?

    +

    Included: Tour guide; Passenger insurance; In-vehicle air conditioning; Simple picnic of cheese, wine, potatoes and fries; and Round trip transportation to your Hotel. Not included: Breakfast; Lunch; and Clothes rental. Always check the voucher for the final list before you travel.

    Does Portillo + Laguna del Inca include hotel pickup?

    +

    Yes, pickup is offered for every traveler from 279 listed pickup locations in and around Santiago. Be ready about 20 minutes before the start time. You can also enter a custom pickup address when booking.

    What languages is Portillo + Laguna del Inca offered in?

    +

    It is offered in Portuguese and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Portillo + Laguna del Inca?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    What happens to Portillo + Laguna del Inca if the weather is bad?

    +

    This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.

    What do travelers say about Portillo + Laguna del Inca?

    +

    Across 25 reviews averaging 4.2 out of 5, recurring themes include the guide, photo opportunities. Travelers single out the guide as the reason the experience works.

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