Portillo + Laguna del Inca
Traveler rating
4.2/5
Based on 24 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Portillo + Laguna del Inca worth booking?
Portillo + Laguna del Inca is a 10-hour experience in Santiago, Chile, from $50 per person. It scores 60 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.2/5 rating across 24 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 60 / 100
- Rating
- 4.2/5 (24)
- Duration
- 10 hours
- From
- $50 per person
If you want to know Portillo, you must do it as completely as possible; "the Portillo experience". On this tour you will know how no one has ever shown you; the beautiful Andes Mountains, the important history of this r
What you get
- Tour guide
- Passenger insurance
- In-vehicle air conditioning
- Simple picnic of cheese, wine, potatoes and fries
- Round trip transportation to your Hotel
About this experience
If you want to know Portillo, you must do it as completely as possible; "the Portillo experience". On this tour you will know how no one has ever shown you; the beautiful Andes Mountains, the important history of this region, the Aconcágua Valley and Rio Blanco, you will visit historical monuments, jumps, the snail slope, the center of Ski Portillo, the beautiful lagoon of the Inca and its incredible history, you will taste a good Chilean wine on our picnic. All this and much more only with Turismo Discover Santiago. IMPORTANT: THE OUTBOUND AND RETURN JOURNEY TAKES APPROXIMATELY 2.5 TO 3 HOURS.
What's included
Included
- Tour guide
- Passenger insurance
- In-vehicle air conditioning
- Simple picnic of cheese, wine, potatoes and fries
- Round trip transportation to your Hotel
Not included
- Breakfast
- Lunch
- Clothes rental
What you'll see and do
Monument to the Victory of Chacabuco We will arrive at the Chacabuco Monument, where one of the battles for the Independence of Chile (1817) took place.
30 minutes here
Soldier's Leap Viewpoint of the Canyon formed by erosion in the rock of the Andes that tells the story of a patriotic soldier who saved his life by throwing himself from a cliff.
20 minutes here
It costs snails One of the most beautiful and impressive views in the world, reaching 3,000 meters of altitude in 30 curves.
20 minutes here
Portillo Ski Center The first and most important ski center in Chile, which is located in front of the Laguna del Inca
30 minutes here
Laguna del Inca
Inca Lagoon Finally we will arrive at our main destination in the wonderful Laguna del Inca!
30 minutes here
Santiago
return to the city
180 minutes here
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 20 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- pt, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Discover Santiago
Know before you go
- Suitable for all physical fitness levels
Photos
What travelers are saying
Outty’s summary of the themes that recur across 24 traveler reviews. Written by us, not quoted from reviewers.
The guide
6 mentionsTravelers single out the guide as the reason the experience works.
Photo opportunities
2 mentionsThe views and photo stops come up again and again.
Traveler reviews
24 verified traveler reviews for Portillo + Laguna del Inca. Ratings and reviews provided by Viator and Tripadvisor.
Exactly as expected magnificent
The place is charming for a couple, a romantic place, the guide Cristian is very cool, very playful, I recommend him to everyone who goes to Portillo.
via Tripadvisor (translated)
Beautiful.
Incredible place, beautiful and unforgettable!!! Super recommended for family!
via Tripadvisor (translated)
Agency confirmed the tour and just didn't show up
I booked the tour Portillo + Laguna del Inca with the agency Discover Santiago on TripAdvisor and had an extremely negative experience. From the beginning, communication has failed. The agency did not contact at any time after the purchase. I tried several times on WhatsApp and also on the TripAdvisor platform, without return. Only after a lot of insistence I received a confusing answer, stating that the tour was confirmed, but without providing basic information such as schedule or details of the service. As the date approached, I tried to confirm again and got no response. On the eve of the tour, when it is standard to receive the final confirmation with the search time, I did not receive any messages. I questioned the agency, but I was again ignored, although there are records confirming that they would do the transport. On the day of the tour, I woke up at 3am for a scheduled exit at 5am. I stayed waiting for more than three hours at the front desk, sent messages, called the agency repeatedly, and got no answer. The transport never showed up. No explanation was given. What makes the situation even worse is that, even after two days, the agency has not contacted to justify what happened, apologize or offer any explanation. They simply completely ignored the problem. It was an experience marked by disorganization, lack of respect and total lack of commitment to the client. I lost time, money, rest and a whole day of my trip. I do not recommend this agency and leave this report as a warning for other travellers.
via Tripadvisor (translated)
They didn't show up, ignored messages and calls: an awful experience.
I hired the Portillo + Laguna del Inca tour with Discover Santiago on TripAdvisor, but the experience was extremely frustrating and disappointing. Since the hiring, communication has been virtually nonexistent. Nobody came into contact with me spontaneously. I sent several messages via WhatsApp (four times) and the TripAdvisor platform itself (two times) without any response. It was only after insisting a lot on WhatsApp that I received a vague and strange response, saying that the tour was confirmed — no details, no schedule and no professionalism. Even so, I remained suspicious and, as the date approached, I tried to confirm again. I didn't get an answer. The day before the tour, when the agencies normally send the final confirmation with search time, I simply did not receive any information. I asked directly and, once again, I was ignored. Still, I have recorded messages in which the agency itself confirms that they're going to pick me up. I woke up at 3am for a tour that would start at 5am, I waited for more than three hours at the reception, I sent messages throughout this time, I called the agency several times and I was completely ignored. Nobody showed up. No explanation. No satisfaction. A total disagreement with the client. The tour was not cheap, and yet the treatment was as if they were doing a favor. The worst is that, even after two days, the agency did not contact at any time to justify not appearing, apologize or even explain why I was ignored. Absolutely no return. The feeling is total incompetence, lack of respect and zero commitment to what they sell. I lost time, money, sleep and a whole day of travel. I do not recommend this agency in any way. I leave this report to warn other travellers not to go through the same situation.
via Tripadvisor (translated)
Excellent experience
The trip was super good, the guide Nicolás super fun and friendly. In addition, we had the opportunity and have a great picnic in group. It was sensational, I tell everyone.
via Tripadvisor (translated)
Good to know
- Duration
- 10 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $50 to $55
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 8
- Verdict
- Solid Choice
Who runs this experience
Operated by Discover Santiago, who run 6 experiences we rank across 1 city, with an average Outty Ranking of 55.7.
See everything Discover Santiago runsWhy this scores 60
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Portillo + Laguna del Inca: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Santiago.
How much does Portillo + Laguna del Inca cost?
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Prices start at $50 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Santiago usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Portillo + Laguna del Inca take?
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Plan for about 10 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Santiago is not rushed.
Is Portillo + Laguna del Inca worth it?
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It holds an Outty Ranking of 60 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.2/5 across 24 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Santiago, and how flexible the cancellation terms are.
Can I cancel or reschedule Portillo + Laguna del Inca?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Portillo + Laguna del Inca suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 10-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Portillo + Laguna del Inca?
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Around 8 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Santiago can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Santiago and add a light layer if any part of the 10-hour experience runs outdoors or after sunset.
Where does Portillo + Laguna del Inca start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Santiago within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Santiago?
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On Outty we rank every Santiago experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Maipo Valley Wine Tour with 4 vineyards from Santiago., Valparaiso Port and Viña del Mar with Casablanca Wine Tasting, Santiago: Valparaiso, Viña del Mar & Casablanca Wine Tour. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Santiago?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Santiago?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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