Portillo, Laguna Del Inca experience. in Santiago, Chile
Santiago, Chile

Portillo, Laguna Del Inca experience.

Outty Ranking 54 3.9 · 18 traveler reviews9 hoursFrom $82
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Outty Ranking

54/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

3.9/5

Based on 18 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Portillo, Laguna Del Inca experience. worth booking?

Portillo, Laguna Del Inca experience. is a 9-hour experience in Santiago, Chile, from $82 per person. It scores 54 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.9/5 rating across 18 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
54 / 100
Rating
3.9/5 (18)
Duration
9 hours
From
$82 per person

An environment with captivating landscapes, perfect to make your trip wonderful and enjoy nature, we will move to Portillo in the province of Los Andes, we include a bilingual guide, transportation to / from hotels in an air-conditioned van.

What you get

    About this experience

    An environment with captivating landscapes, perfect to make your trip wonderful and enjoy nature, we will move to Portillo in the province of Los Andes, we include a bilingual guide, transportation to / from hotels in an air-conditioned van.

    What's included

    Included

    • • Van with air conditioning
    • • Bilingual guide
    • • Tourist Transport from / to hotels

    Not included

    • Expenses not specified above

    What you'll see and do

    1. Portillo

      Portillo is a ski center located in the province of Los Andes, region of Valparaíso (Chile). It is one of the main winter centers of the country and the southern hemisphere and is the oldest in South America to date.

      240 minutes here

    Where it starts and ends

    Meeting point

    Santiago

    We will look for passengers, our guides contact the passenger directly ..

    Hotel pickup

    Pickup is available for selected locations. Pickup begins about 60 minutes before departure.

    Ends at

    We will look for passengers, our guides contact the passenger directly ..

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    pt, en, es
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 30 travelers per booking
    Operated by
    Travesia Turismo y Transporte

    Know before you go

    • Infants and small children can ride in a pram or stroller
    • Infants are required to sit on an adult’s lap
    • Specialized infant seats are available
    • Not recommended for travelers with poor cardiovascular health
    • Suitable for all physical fitness levels

    Photos

    Portillo, Laguna Del Inca experience. in Santiago, photo 2Portillo, Laguna Del Inca experience. in Santiago, photo 3Portillo, Laguna Del Inca experience. in Santiago, photo 4Portillo, Laguna Del Inca experience. in Santiago, photo 5Portillo, Laguna Del Inca experience. in Santiago, photo 6Portillo, Laguna Del Inca experience. in Santiago, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 18 traveler reviews. Written by us, not quoted from reviewers.

    Pace and timing

    3 mentions

    Several reviewers found the schedule tight or the day long.

    The guide

    2 mentions

    Travelers single out the guide as the reason the experience works.

    Traveler reviews

    18 verified traveler reviews for Portillo, Laguna Del Inca experience.. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    13
    4 star
    0
    3 star
    0
    2 star
    0
    1 star
    5
    Sort
    Daniele_F · October 2025

    Terrible!

    Absolutely terrible service, unprofessional, disappointing, waste of time. I contacted the tour operator the night before my tour to confirm pick up time, they read my messages and ignored, never replied despite follow ups and in the morning they simply did not show up, making me waste my day and miss out on a tour I was really looking forward to. Since I was leaving the day after, I ended up not being able to visit Portillo at all, extremely disappointed.

    via Viator

    WanderlusterGB · October 2025

    Terrible experience!

    Absolutely terrible service, unprofessional, disappointing, waste of time. I contacted the tour operator the night before my tour to confirm pick up time, they read my messages and ignored, never replied despite follow ups and in the morning they simply did not show up, making me waste my day and miss out on a tour I was really looking forward to. Since I was leaving the day after, I ended up not being able to visit Portillo at all, extremely disappointed.

    via Tripadvisor

    Heather_M · July 2024

    Tour Operator did not show up !

    I received no communication from the tour operator and they did not show to pick me up. I have requested a refund through Viator and I hope that it processes quickly.

    via Viator

    Amer_F · January 2024

    Organizer's failure

    Unfortunately, there was no tour. I was waiting at the meeting point, hotel Plaza San Francisco for almost a half an hour. Nobody showed up. Few days before the tour I suggested Santiago airport as my pick up point which was refused by tour guide and the company, so I accepted to come to the meeting point from the airport. Sent three mails confirming my arrival but haven't received any response from tour guide.

    via Viator

    Allan_B · November 2023

    Disaster

    Zero, the minibus never showed up to pick us up. Waited for over 2.5 hours. No comms at all, no email (other than confirmation email), WhatsApp or anything. Very disappointing. Very poor service. Only office number is open 9am to 6pm, not very practical when have 5.30 pickups. Contacted Viator in US who promised a full refund. Still waiting, been zero comms since. Find alternatives to book with.

    via Viator

    Good to know

    Duration
    9 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Hotel pickup
    Available for selected locations
    Booked in 30 days
    6
    Verdict
    Worth a Look

    Why this scores 54

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)50
    Review evidence (18% weight)41
    Booking momentum (14% weight)32
    Value for money (12% weight)100
    Listing quality (10% weight)61
    Local standing (8% weight)5
    Booking flexibility (8% weight)100

    Portillo, Laguna Del Inca experience.: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Santiago.

    How much does Portillo, Laguna Del Inca experience. cost?

    +

    Prices start at $82 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Santiago usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Portillo, Laguna Del Inca experience. take?

    +

    Plan for about 9 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Santiago is not rushed.

    Is Portillo, Laguna Del Inca experience. worth it?

    +

    It holds an Outty Ranking of 54 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.9/5 across 18 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Santiago, and how flexible the cancellation terms are.

    Can I cancel or reschedule Portillo, Laguna Del Inca experience.?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Portillo, Laguna Del Inca experience. suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 9-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Portillo, Laguna Del Inca experience.?

    +

    Around 6 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Santiago can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Santiago and add a light layer if any part of the 9-hour experience runs outdoors or after sunset.

    Where does Portillo, Laguna Del Inca experience. start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central Santiago within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Santiago?

    +

    On Outty we rank every Santiago experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Valparaiso Port and Viña del Mar with Casablanca Wine Tasting, Maipo Valley Wine Tour with 4 vineyards from Santiago., Tour to Valparaíso, Viña del Mar, Pablo Neruda Museum and Vineyard. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Santiago?

    +

    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Santiago?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Portillo, Laguna Del Inca experience.?

    +

    Included: • Van with air conditioning; • Bilingual guide; and • Tourist Transport from / to hotels. Not included: Expenses not specified above. Always check the voucher for the final list before you travel.

    Does Portillo, Laguna Del Inca experience. include hotel pickup?

    +

    Yes, pickup is offered, or you can meet at the start point instead from 188 listed pickup locations in and around Santiago. Be ready about 60 minutes before the start time. You can also enter a custom pickup address when booking.

    What languages is Portillo, Laguna Del Inca experience. offered in?

    +

    It is offered in Portuguese, English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Portillo, Laguna Del Inca experience.?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Portillo, Laguna Del Inca experience. wheelchair or stroller accessible?

    +

    The operator notes: Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; and Specialized infant seats are available. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Portillo, Laguna Del Inca experience. if the weather is bad?

    +

    It generally runs rain or shine, so dress for the forecast in Santiago. Standard cancellation terms apply: free cancellation up to 24 hours before the start.

    What do travelers say about Portillo, Laguna Del Inca experience.?

    +

    Across 18 reviews averaging 3.9 out of 5, recurring themes include the guide. Travelers single out the guide as the reason the experience works. One thing to know: Several reviewers found the schedule tight or the day long.

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