Mayan Adventure Snorkeling Tour from Playa del Carmen or Riviera Maya
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
4.7/5
Based on 326 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Mayan Adventure Snorkeling Tour from Playa del Carmen or Riviera Maya worth booking?
Mayan Adventure Snorkeling Tour from Playa del Carmen or Riviera Maya is a 7-hour experience in Playa del Carmen, Mexico, from $99 per person. It scores 85 out of 100 on the Outty Ranking, which we label “Exceptional”, based on a 4.7/5 rating across 326 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 85 / 100
- Rating
- 4.7/5 (326)
- Duration
- 7 hours
- From
- $99 per person
Get ready for a wonderful jungle and ocean adventure in Mexico! With this tour, you will be able to discover three extraordinary ecosystems of the Mayan world. Join us on a snorkeling tour that will surprise your as you
What you get
- Lunch
- Professional guide
- Driver/guide
- Use of snorkeling equipment
- Beverages
- Local taxes
About this experience
Get ready for a wonderful jungle and ocean adventure in Mexico! With this tour, you will be able to discover three extraordinary ecosystems of the Mayan world. Join us on a snorkeling tour that will surprise your as you encounter Mexico's biodiversity. You'll be surrounded by exotic marine life and will be able to explore an underground river in the middle of the jungle. Finally, you'll discover the mystical wonders of the Mayan sink holes (cenotes). This tour will change the way you feel about nature as you dive into the turquoise waters of the Mexican Caribbean. Reservations made with less than 24 hours prior to your tour date must provide Hotel information or pick up is not guaranteed.
What's included
Included
- Lunch
- Professional guide
- Driver/guide
- Use of snorkeling equipment
- Beverages
- Local taxes
- Hotel/port pickup and drop-off
Not included
- Gratuities
- Souvenir photos (available to purchase)
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 30 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, fr, es
- Ticket
- Mobile Only
- Runs on
- Mon, Tue, Wed, Thu, Fri, Sat
- Group size
- Up to 14 travelers per booking
- Operated by
- Aventuras Mayas S.A. de C.V.
Know before you go
- Not recommended for pregnant travelers
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Children must be accompanied by an adult
- May be operated by a multi-lingual guide
Photos
What travelers are saying
Outty’s summary of the themes that recur across 326 traveler reviews. Written by us, not quoted from reviewers.
The guide
7 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
6 mentionsReviewers describe the commentary as informative rather than scripted.
Food and drink
6 mentionsThe tastings and food stops are a highlight for most reviewers.
Photo opportunities
5 mentionsThe views and photo stops come up again and again.
Value for money
2 mentionsTravelers feel they got more than they paid for.
Traveler reviews
326 verified traveler reviews for Mayan Adventure Snorkeling Tour from Playa del Carmen or Riviera Maya. Ratings and reviews provided by Viator and Tripadvisor.
Only go if weather is pristine all day and no seaweed that time of year
We booked thru the representative at our hotel (Riu Palace Rivera Maya). Since there is a lot of sargassum right now we couldn’t enjoy the beach so I wanted to go snorkeling away from the hotel. When we asked about the seaweed we were assured that because it’s an inlet there won’t be much seaweed. The cenote and cave which were both beautiful but a little boring because we did not receive much information about the wildlife or history of the area. An opportunity for our guide to improve. I overhead other guides providing more info to their groups. The lunch included was decent. And it was nice the groups were small. The last stop was the ocean inlet. A storm started on the way and didn’t let up. When we arrived our tour guide told us it will be hard to snorkel due to rain and apparently a lot of sargassum (she then showed us a video of the sargassum covering the entire inlet). She gave us the option to go look but of course no one wanted to do that. I wish she would have called ahead and gave us that option prior to driving over. We would have opted to head back to our resort instead of wasting 1.5 hour in the shuttle. We were then required to sign a form and write down why we chose not to do the snorkel part and that no refund would be given. Of course the “no refund” part was mentioned after we competed the form. I understand that weather is out of the companies control but they can absolutely improve on their communication and if a service you paid for wasn’t received, a partial refund should be issued.
Response from the operator: Dear jessxmas, Thank you for taking the time to share such detailed feedback about your tour. We're glad to hear you found the cenote and cave beautiful, and that you appreciated the small group size and the included lunch. We sincerely apologize for the parts of your experience that fell short. Regarding the sargassum, we understand you were told the inlet would have little seaweed, and we're sorry that assurance did not match what you found on site; this is valuable feedback and we are reviewing how this information is communicated to guests booking through hotel representatives. We also regret that your guide did not share more detail about the local wildlife and history during the cenote and cave portion, an area we will reinforce in our guide training. We are especially sorry about how the ocean inlet stop was handled. The storm and sargassum conditions should have been assessed and communicated before and any relevant policies should have been made clear before the paperwork was signed, not after. This does not reflect the communication standard we expect from our team, and we have already shared your comments with our operations team for review. Should you wish to share any additional details or would like assistance with a future reservation, it would be our pleasure to assist you at customerservice2@aventurasmayas.com. Sincerely, Customer Service Management.
via Tripadvisor
Rushed dissapointing experience
Not worth the money. Rushed experience and small area of exploration. Not efficent or logical set up. Time management is terrible. Basically you are first brought to an open cenote where tou line up to first jump from a high level, then ushered to a hanging ziplone where you are rushed to go because another group is waiting behind you. Then you are told you have a bit of time to explore a very small cenote, where your group of 12 and 2 other groups of 12 all squish into a little area to snorkle. Then you are asked to keep your snorkle only, remove your life vest and walk to the next area where you go into a cave. It's basically a short distance into a cave but you still have the daylight visible. It's not an immersive experiencw. But first, put a new life vest on in this section. You have 15 mins.... they rush you through pictures asking you to pose in the same 3 random pose options so they can sell them to you later. Then once done, you leave everything except your snorkle. Hold it with you while you lunch which was a small meal for about 15 mins. No time to digest... then hip back on a bus to tje next destination. The lagoon. 30 mins later you arrive. New life jacket back on, new mask and mandatory flippers. You think you have this gian lagoon to explore. Nope. Small section that changes when new groups show up. 20 mins here.... no major exploration. Water wasn't clean feeling. Very rushed excursion and not in depth. Dissapointing.
Response from the operator: Dear Jace23_11, We sincerely regret that your experience did not reflect the standard of service we strive for. Please accept our heartfelt apology on behalf of the entire team. We have already shared your feedback with the relevant team for a closer review. We hope to have the opportunity to welcome you back and offer you the experience you deserve. Sincerely, Customer Service Management.
via Tripadvisor
Fabulous excursion - a MUST do!
Hermon picked us up at our resort, being our driver and tour guide. He was very personable and knowledgeable of the areas and our excursion. This was a small group tour - only 9 people. Our first stop was to snorkel in an ocean inlet. The water was nice and calm - very relaxing experience. The next stop was to a cenote. Wow - the crystal clear water was amazing. Great snorkeling at this location. There was also a deeper area to zipline or dive into the cenote. The final location was walking distant from the cenote - it was an underground river in a cave. Another stunning snorkeling location. We ended the trip with a delicious lunch of tacos and nachos. It was such a great experience and we would definitely recommend this trip and Herman to all.
Response from the operator: Dear CCCofOhio13, Thank you so much for taking the time to share your experience on Mayan Adventure tour. We're delighted to know you enjoyed all the activities and also our buffet. It will be a privilege to share your kind words with Hermon and the whole team; feedback like yours is what drives us to keep improving. We hope to have the pleasure of welcoming you back soon for your next adventure in the Riviera Maya. Sincerely, Customer Service Management.
via Tripadvisor
Best excursion ever! Thanks David!
We had the BEST experience on the Mayan Adventure Tour and a huge part of that was our tour guide, David Pasos! From start to finish, he made the entire adventure unforgettable. He was incredibly educational and shared so much interesting information while still keeping everything fun and entertaining. His energy, humor, and passion made the experience 10x better. You can tell he genuinely cares about making sure everyone has an amazing time. If you get the chance to tour with David, you are seriously lucky. Thank you for making our trip so memorable!
Response from the operator: Dear 46naomiw, Thank you so much for taking the time to share your experience on Mayan Adventure Tour. We're delighted to know you enjoyed the entire adventure. It will be a privilege to share your kind words with David Pasos and the whole team; feedback like yours is what drives us to keep improving. We hope to have the pleasure of welcoming you back soon for your next adventure in the Riviera Maya. Sincerely, Customer Service Management.
via Tripadvisor
Doing it again
This excursion was amazing. Our guide Octavio is a very personable, knowledgeable, and has a great sense of humor. I know there is other great guides, however, I would love to be in his group again. Yes, it was so great we are going to do it again next time we are here. So like most all people, I really enjoy small groups and avoid large crowds. They have this running like a well oiled machine with really good timing and rotation of groups. Our guide picked us up and dropped us off as well as the other people in the van. It was nice to have one guide throughout the entire day. This consists of a several different locations and every one was just breathtaking. Even with all the jumping and splashing at the open Cenote. Next was the cave, it was mind-blowing being in a place millions of years old. Thinking about the rituals and traditions that has happened all around here dating back to the Mayans. Seeing the beauty of nature and of wildlife. They served lunch which was absolutely delicious. My wife has Celiacs (real Celiacs and not optional gluten free like we have heard from people ordering food in the past) there was no concern, she was able to eat everything that they had. We went on to another location for snorkeling with fish and other water wildlife there. Once again, Our guide was knowledgeable in all the fish that we might see and is an amazing diver himself. I was amazed with his abilities in the water. There was little shopping places at each location. There was no pressure sales at any of these locations. (I have been places where it was constant pressure to buy something). They did ask about buying photos and I am glad we did, we received 99 photos for less than 15 U.S Dollars. I believe that is a great deal. They supplied all the safety gear and it was visibly clear they cleaned them after each use. We were picked up a little before 8 am and we were back around 3pm. It was perfect.
Response from the operator: Dear harperj2019, Thank you so much for taking the time to share your experience on Mayan Adventure snorkeling tour. We're delighted to know you enjoyed all the activities, our locations, the restaurant and our services. It will be a privilege to share your kind words with Octavio and the whole team; feedback like yours is what drives us to keep improving. We hope to have the pleasure of welcoming you back soon for your next adventure in the Riviera Maya. Sincerely, Customer Service Management.
via Tripadvisor
Good to know
- Duration
- 7 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- 5+
- Availability
- Bookable today
- Runs on
- Mon, Tue, Wed, Thu, Fri, Sat
- Price range
- $99 to $129
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 114
- Verdict
- Exceptional
Why this scores 85
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Mayan Adventure Snorkeling Tour from Playa del Carmen or Riviera Maya: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Mayan Adventure Snorkeling Tour from Playa del Carmen or Riviera Maya cost?
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Prices start at $99 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Mayan Adventure Snorkeling Tour from Playa del Carmen or Riviera Maya take?
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Plan for about 7 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Mayan Adventure Snorkeling Tour from Playa del Carmen or Riviera Maya worth it?
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It holds an Outty Ranking of 85 out of 100, which we label "Exceptional". That score blends traveler sentiment (4.7/5 across 326 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Mayan Adventure Snorkeling Tour from Playa del Carmen or Riviera Maya?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Mayan Adventure Snorkeling Tour from Playa del Carmen or Riviera Maya suitable for kids and families?
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The operator sets a minimum age of 5. Older children generally do well here, and families should factor in the 7-hour running time when deciding.
How far in advance should I book Mayan Adventure Snorkeling Tour from Playa del Carmen or Riviera Maya?
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Around 114 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 7-hour experience runs outdoors or after sunset.
Where does Mayan Adventure Snorkeling Tour from Playa del Carmen or Riviera Maya start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include VIP Chichen Itza Private Tour, VIP Tulum Private Tour, Chichen Itza Private Tour VIP. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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