Kuala Lumpur Must-See Landmarks with Professional Tour Guide

Great orientation tour

Was a really good orientation tour going to the major sites - the tour guide was informative and gave well researched facts that were entertaining and engaging - not just providing a spiel. The tour guide was also accommodating to special needs on the trip. Would recommend to anyone who is short on time and wants to see the main sites.

via Tripadvisor

Good Experience

Shasha exhibited extensive familiarity with the surroundings, ensuring that we enjoyed the best possible experience and created cherished memories.

via Viator

Visited many interesting KL sites and were treated to many historical facts about the area. Time well spent.

Our driver took us to many sites around the city, starting with a temple and other stops included the war memorial complex, the Royal Palace, a large mosque, Old colonial era buildings, the river of life where KL was founded and a batik shop. He clearly knows a lot of the history of the area, and although I may not remember a lot of the detail I certainly like hearing about it

via Tripadvisor

Wonderfull journey

Mr Rajan was a humble agent with numerous experience which all of you Will enjoy his knowledge about KL overall... Thanks u so much...

via Tripadvisor

Bad guide unwilling to tell us much, or get out of the car ruined a nicely planned trip.

The trip was nothing more than a taxi service. The guide - if I can call him that - got out of the car only once - to talk to other drivers. He said it was too hot for him. We had to ask him numerous questions since he wouldn't really say anything by himself. It's a shame since he had good English and seemed to be knowledgeable. Our trip was pretty much just driving around, and him pointing fingers, saying go there. We had to ask what was there and what to see because he wouldn't say on his own. Also, the driver would tell us (when pushed) about nice places, but each time he would say, "there are a lot of Muslims there", or "there are not many Muslims there" - When asked about that he said he didn't want to go in to politics. It was a major disappointment, especially since the trip seemed nicely planned.

Response from the operator: Dear Bartosz, Thank you for taking the time to share your feedback about your recent trip with us. We sincerely apologize for the disappointment you experienced, and we appreciate your candidness in highlighting areas where we fell short of your expectations. We understand the importance of having an engaging and informative guide during your travels, and we are genuinely sorry that your experience did not meet those standards. Your comments about the guide's lack of initiative and limited engagement with you during the trip are concerning, and we will be addressing this issue with our team to ensure that our future tours are more enriching and enjoyable for our customers. We also acknowledge your concerns about the driver's comments regarding the local population. We want to emphasize that such remarks are not in line with our values of providing respectful and unbiased information to our customers. We will be conducting additional training with our staff to ensure that they adhere to our commitment to professionalism and inclusivity. Your feedback is invaluable to us, as it helps us identify areas for improvement. We sincerely apologize for any inconvenience caused during your trip, and we would like to assure you that we are taking immediate steps to address the issues raised. Thank you for bringing these matters to our attention, and we hope to have the opportunity to serve you better in the future. Safe travels!

via Viator