
Krakow: Auschwitz Birkenau Muzeum Transport
Traveler rating
3.6/5
Based on 17 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Krakow: Auschwitz Birkenau Muzeum Transport worth booking?
Krakow: Auschwitz Birkenau Muzeum Transport is a 7-hour experience in Krakow, Poland, from $54 per person. It scores 50 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.6/5 rating across 17 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 50 / 100
- Rating
- 3.6/5 (17)
- Duration
- 7 hours
- From
- $54 per person
Visit the largest former Nazi concentration camp on a 7-hour tour from Krakow. Learn more about the Nazi program of "Abreit Macht Frei" and the genocide of World War II. NOTE Explore the gas chambers and barracks WITHOUT a licensed English speaking guide from Auschwitz Birkenau State Museum.
What you get
About this experience
Visit the largest former Nazi concentration camp on a 7-hour tour from Krakow. Learn more about the Nazi program of "Abreit Macht Frei" and the genocide of World War II. NOTE Explore the gas chambers and barracks WITHOUT a licensed English speaking guide from Auschwitz Birkenau State Museum.
What's included
Included
- Lunch
- Professional English-speaking driver
- Transport by air-conditioned minivan
- Hotel pick-up and drop-off
Not included
- Local Guide
- Entrance fees
What you'll see and do
Panstwowe Muzeum Auschwitz-Birkenau
First, travel by minivan for 1 hour and 20 minutes before you arrive at the camp. Founded on 27 April 1940, Auschwitz became the site of extermination by inhumane conditions and physical destruction of prisoners. It was the biggest death camp of the Nazi regime and during your tour a licensed guide will sensitively take you to see the barbed wire fences, watchtowers, barracks, gallows and gas chambers; these depict the circumstances under which the Nazi genocide took place. Spend 2 hours here with a short 20 minute break. You will also visit Birkenau, a short 5-minute drive from Auschwitz. Birkenau comprised of more than 300 buildings, including latrines, watchtowers and gas chambers. Although a challenge, it’s important to remember these events to make sure that this history is never repeated. Spend approximately 1.5 hours here before the 1 hour 20 minute drive back to Krakow.
240 minutes here · Admission included
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 90 minutes before departure.
Options you can book
Private transport + lunchboxes
All pick-up options: We can pick you up from any address in Krakow or from the airport, train station Reilway Ramp: The driver can show you a place that is not part of the regular tour - the original ramp Premium: You have a driver and a car only at your disposal, if you want to return to Krakow earlier, change your plans, no problem. Duration: 7 hours Lunch Boxes: Our driver will prepare for you a baguette with cheese and ham, an apple, a banana, water and a chocolate bar Private Lexus ES limousine 2025: The premium luxury limousine. With that option lunch is include the price. Also paper guide in your language. Pickup included
Transport without entry ticket
Small group : Travel with small comfortable minivan with maximum 8 persons. Duration: 7 hours Lunch box: Our driver will give you lunch on brake time. Mini van with max 9 pax No Guide : No live guide. ONLY books Pickup included
Luch box
Lunch box: You do not need to think about food. Our host will manage for you lunch- big sandwich, water, chocolate, apple. Pickup included
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- cs, de, uk, en, it, pl, fr, nl, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- ComFort Tours Cracow
Know before you go
- Specialized infant seats are available
- Public transportation options are available nearby
- Infants and small children can ride in a pram or stroller
- Suitable for all physical fitness levels
- Wheelchair accessible
- Children must be accompanied by an adult
- Dress code is smart casual
Photos






What travelers are saying
Outty’s summary of the themes that recur across 17 traveler reviews. Written by us, not quoted from reviewers.
The guide
9 mentionsTravelers single out the guide as the reason the experience works.
Organization
7 mentionsPickup, timing, and logistics are described as running smoothly.
Food and drink
3 mentionsThe tastings and food stops are a highlight for most reviewers.
Pace and timing
2 mentionsSeveral reviewers found the schedule tight or the day long.
Traveler reviews
17 verified traveler reviews for Krakow: Auschwitz Birkenau Muzeum Transport. Ratings and reviews provided by Viator and Tripadvisor.
Scam!
Scam all the way. This operator sells visits to the sites without having legitimate tickets for specific times. They change the pick-up time at will and it makes it impossible for people to be there on time. How would you like to show up at the airport and the agent says "sorry, the plane changed schedule and left two hours earlier!" Tough luck buddy! Anyways, just Google this operator and you will see they are scammers
Response from the operator: Before you start accusing anyone, please read the information provided on our website. It clearly states that the time is subject to change. All you need to do is read the tour description carefully.
via Tripadvisor
Excellent tour
Prepare for rain. Patryk, our driver saved us by providing umbrellas. Also wear comfortable shoes. The roads are rough and rocky
via Viator
First class trip with Comfort Tours
1st Class Trip. We only booked the day before so were prepared for a bit of a hotch potch service but from the off everything was fine excellent. We were WhatsApped confirmation with pick up time and trip requirements and then received a further message from our driver Patryk confirming the vehicle to look out for. Pick up was prompt and Patryk was lovely. The whole trip ran smoothly, entry tickets were waiting and we skipped the queue and started the tour promptly. Our tour lady was wonderful. She conveyed the atmosphere and emotions of the setting perfectly. It serves as a true reminder of the horrors that humans can inflict on others and the powers of survival. If in Krakow I definitely recommend a trip to Auschwitz-Birkenau and I highly recommend booking with Comfort Tours directly
via Tripadvisor
Auschwitz Guided tour
Excellent tour. Well organized from pick up at hotel to guided tour at Auschwitz. very interesting and not to be missed once you are in Poland.
via Tripadvisor
Auschwitz Guided Tour Hotel Pickup & Lunch Option
Visited on 2/3/25, driver was lovely although informed when we arrived that there was no English speaking guide for us and we would need to go in on a Polish tour and advised to change stations on the headset of able to find an English guide. Disappointing as we feel like we did not get the experience we should have.
Response from the operator: Of course, we understand your disappointment and, like you, we are disappointed by the availability of English-language guides at the Auschwitz Birkenau Museum. We have already written several times that we do not understand the Museum's policy, but unfortunately we have no influence on it. At the same time, we realise how important the Auschwitz Birkenau Museum is to you, so we have taken up the challenge and are trying to ensure that you can book until the last minute. This is not an easy task and unfortunately it costs us a lot of negative feedback, but we believe that it is worth it.
via Viator
Good to know
- Duration
- 7 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $54 to $380
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 6
- Verdict
- Worth a Look
Who runs this experience
Operated by ComFort Tours Cracow, who run 19 experiences we rank across 1 city, with an average Outty Ranking of 48.2.
See everything ComFort Tours Cracow runsWhy this scores 50
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Krakow: Auschwitz Birkenau Muzeum Transport: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Krakow.
How much does Krakow: Auschwitz Birkenau Muzeum Transport cost?
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Prices start at $54 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Krakow usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Krakow: Auschwitz Birkenau Muzeum Transport take?
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Plan for about 7 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Krakow is not rushed.
Is Krakow: Auschwitz Birkenau Muzeum Transport worth it?
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It holds an Outty Ranking of 50 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.6/5 across 17 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Krakow, and how flexible the cancellation terms are.
Can I cancel or reschedule Krakow: Auschwitz Birkenau Muzeum Transport?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Krakow: Auschwitz Birkenau Muzeum Transport suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 7-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Krakow: Auschwitz Birkenau Muzeum Transport?
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Around 6 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Krakow can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Krakow and add a light layer if any part of the 7-hour experience runs outdoors or after sunset.
Where does Krakow: Auschwitz Birkenau Muzeum Transport start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Krakow within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Krakow?
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On Outty we rank every Krakow experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Complete Cracow Bike Tour (small group of maximum 15 people!), Krakow–Zakopane: Cable Car, Chocholow Baths, Cheese & Vodka, Krakow to Auschwitz Birkenau Guided Tour with Transfer and Ticket. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Krakow?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Krakow?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Krakow: Auschwitz Birkenau Muzeum Transport?
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Included: Lunch; Professional English-speaking driver; Transport by air-conditioned minivan; and Hotel pick-up and drop-off. Not included: Local Guide; and Entrance fees. Always check the voucher for the final list before you travel.
Does Krakow: Auschwitz Birkenau Muzeum Transport include hotel pickup?
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Yes, pickup is offered for every traveler from 3 listed pickup locations in and around Krakow. Be ready about 90 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Krakow: Auschwitz Birkenau Muzeum Transport offered in?
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It is offered in Czech, German, Ukrainian, English, Italian, Polish, French, Dutch and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Krakow: Auschwitz Birkenau Muzeum Transport?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Krakow: Auschwitz Birkenau Muzeum Transport wheelchair or stroller accessible?
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The operator notes: Specialized infant seats are available; Infants and small children can ride in a pram or stroller; and Wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Krakow: Auschwitz Birkenau Muzeum Transport if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Krakow. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Krakow: Auschwitz Birkenau Muzeum Transport?
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Across 17 reviews averaging 3.6 out of 5, recurring themes include the guide, organization, food and drink. Travelers single out the guide as the reason the experience works. One thing to know: Several reviewers found the schedule tight or the day long.
What booking options are available for Krakow: Auschwitz Birkenau Muzeum Transport?
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There are 3 options to choose from, including Private transport + lunchboxes, Transport without entry ticket, Luch box. Prices and start times differ by option, so compare them on the booking screen.
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