Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport
Traveler rating
4.1/5
Based on 497 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport worth booking?
Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport is a 7-hour experience in Krakow, Poland, from $59 per person. It scores 64 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.1/5 rating across 497 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 64 / 100
- Rating
- 4.1/5 (497)
- Duration
- 7 hours
- From
- $59 per person
Visit the exhibitions and original buildings on the grounds of Auschwitz-Birkenau on this 7-8 hour tour from Krakow. In the company of a guide, you'll spend around two hours in the first part of the former Nazi concentration camp, Auschwitz I, and around an hour in Auschwitz II-Birkenau.
What you get
About this experience
Visit the exhibitions and original buildings on the grounds of Auschwitz-Birkenau on this 7-8 hour tour from Krakow. In the company of a guide, you'll spend around two hours in the first part of the former Nazi concentration camp, Auschwitz I, and around an hour in Auschwitz II-Birkenau.
What's included
Included
- Headsets at the Auschwitz for groups larger than 10 participants
- Professional guide
- All taxes, fees and handling charges
- Lunch
- Round-trip shared transfer
- Driver
What you'll see and do
General tour for groups (around three-and-a-half hours): Tour of the permanent exhibitions and buildings at the Auschwitz I-Main Camp and the most important original camp buildings in Auschwitz II-Birkenau: prisoner barracks, the unloading platform (ramp), and the ruins of gas chamber and crematoria II or III.
150 minutes here · Admission included
Visit to The Auschwitz Birkenau State Museum
60 minutes here · Admission included
Where it starts and ends
Meeting point
Krakow
K+R Coach Stop at ul. Wielopole 2
Hotel pickup
Pickup is available for selected locations. Pickup begins about 30 minutes before departure.
Ends at
K+R Coach Stop at ul. Wielopole 2
Options you can book
Meeting Point Wielopole 2
Duration: 7 hours Meeting Point: Kiss&Ride, Wielopole 2, 31-072 Kraków, Poland Tour from Meeting Point.: Pickup time is not guaranteed and may change (possible start times 5:00 AM to 3:00 PM) please consider this in your plans
Hotel Pickup
Duration: 8 hours Tour with Pickup from Hotels: Tour with an English-speaking guide. Pickup from Selected Hotels in Krakow City Center. Pickup included
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 9 travelers per booking
- Operated by
- SeeKrakow Day Tours
Know before you go
- Service animals allowed
- Public transportation options are available nearby
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- The pickup time may change (possible start of the tour is between 5:00 AM and 4:00 PM), so please consider this in your plans. You choose a preferred time which is not guaranteed. The exact start time will be communicated the day before the tour, so please check your confirmation email. The pace and duration of the visit are determined by the Museum. Unfortunately, the Local Provider has no control over the total time of the visit.
Photos
What travelers are saying
Outty’s summary of the themes that recur across 496 traveler reviews. Written by us, not quoted from reviewers.
The guide
10 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
5 mentionsReviewers describe the commentary as informative rather than scripted.
Organization
4 mentionsPickup, timing, and logistics are described as running smoothly.
Pace and timing
3 mentionsSeveral reviewers found the schedule tight or the day long.
Food and drink
2 mentionsThe tastings and food stops are a highlight for most reviewers.
Traveler reviews
496 verified traveler reviews for Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport. Ratings and reviews provided by Viator and Tripadvisor.
More haste less speed
Great transport picked up local to hotel. We soon realised that the guide was not in the best of moods when he announced to the group that "if you want to see everything you are going to have to walk quicker. This was fine for the younger more agile visitors but the majority of the group were over 60 yrs old and a lots had obvious disabilities. The trip felt hurried and the quality from the the headsets via the guide was a challenge as he walked on we and several others became out of range and therefore couldn't hear the commentary. Several of the group mentioned this at various stages but no adaptations were made. We and others suggested that something like the city golf buggies would be good for the long walks between different sections or even benches to sit for a couple of minutes
via Tripadvisor
Seekrakow Tour Company visit to Auschwitz Birkenau
This review is about Seekrakow as a tour company and not the Auschwitz Birkenau site experience. We booked via our travel agent in the UK. Seekrakow have very good customer service and communications set up, so we were fully informed of any changes to collection times and location. The collection in Krakow is a bit chaotic due to the volume of tour companies using the same location; its on a busy single lane main road and the bus stop can only hold x3 buses at a time. Transport to and from both sites was fine and the tour guide was very knowledgeable. Our experience of Auschwitz and how the site is now run will be part of a sperate review as this is for Seekrakow, who I fully recommend for engaging in any tours in and around Krakow. I will just say that Auschwitz Birkenau now appears to be treated like any other historical site and is a money making enterprise and not about paying your respects or taking time to reflect at the site of a human tragedy; you just don't get given any time within an organised tour. Auschwitz 1 was extremely busy and the tours are conducted at pace. So if you aren't fit or have any injuries or disabilities, then you will struggle to keep up and will probably be overtaken by other tour parties.
Response from the operator: Thank you so much for your feedback and for taking the time to write such a detailed review! 😊 We are glad to hear that you were pleased with our customer service, clear communication, and driver transport. Your recommendation of SeeKrakow means a lot to our entire team! We also really appreciate your constructive notes regarding the morning pickup point in Krakow. We are constantly reviewing our logistics to make the process as comfortable as possible for our guests despite the heavy traffic. Regarding the tour pace, official Museum guides are required to follow specific daily schedules set by the site management, but we fully understand your perspective on having time for personal reflection. We hope you had a good stay in Krakow overall! If you ever decide to visit our city again, we would be delighted to welcome you on another SeeKrakow tour. 🌿
via Tripadvisor
visit to Auschwitz etc
this was a sad day ,going round the camps ...but I had to see it all . Driver and guide were fantastic in their jobs ty
Response from the operator: Thank you so much for taking the time to share your thoughts, Derek. Visiting Auschwitz-Birkenau is indeed a deeply moving and emotional experience, but as you mentioned, an incredibly important one to see. We are glad to hear that our driver and guide were able to support you and deliver a great experience during such a difficult visit. I will certainly pass your kind words along to them! If you ever decide to visit Krakow again, we would be delighted to welcome you on another SeeKrakow tour in the future. 🕊️️ If you have a spare moment, we would also truly appreciate it if you could share your review on Google. Wishing you all the best and safe travels! ✨
via Tripadvisor
Disappointed
There were 7 of us in our party party and we’re all totally disappointed in the whole day the coach arrived it was fine the driver polite the courier inappropriately dressed in our opinion not once did we see him make an attempt to help anyone on or off the bus we travelled for 2 hours he never gave us any information about the area we were travelling through or about the country in general about 15 minutes before we arrived at the site he told us what was going to happen when we got there we meet our guide who’s English was very poor we all had trouble understanding him He seemed to be in a rush all the time at one point he left about 10 people behind and another member of the party had to tell him there were also to many tour going on at the same time and groups were getting in each others way between the two tours there was no time to really eat lunch or have a drink the courier told us we were late how dare he if we had gone any quicker we would have been at jogging speed the same thing happened in Birkenau all rush on the way back the courier and the driver talked constantly totally unacceptable all in all a very disappointing day
via Tripadvisor
Fantastic tour and guide
This was the best tour I have ever been on, so sad but we need to know. Oscar our guide was excellent, so knowledgeable and passionate. I would recommend this tour to anyone going to krakow
Response from the operator: Dear T1243PZsusant, Thank you so much for taking the time to leave such a thoughtful review! 🌟 We are deeply moved by your words. It is indeed a tough and emotional experience, but as you mentioned, learning and remembering this history is so important. We are thrilled to hear that Oscar made such a strong impression on you with his knowledge and passion. We will be sure to pass along your wonderful feedback to him—he will be delighted! If you have a spare moment, we would be incredibly grateful if you could also share your review on Google to help other visitors planning their trips. We would love to welcome you back to Kraków in the future with SeeKrakow! 🤝✨ Warm regards, The SeeKrakow Team
via Tripadvisor
Good to know
- Duration
- 7 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $59 to $599
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 174
- Verdict
- Solid Choice
Who runs this experience
Operated by SeeKrakow Day Tours, who run 5 experiences we rank across 1 city, with an average Outty Ranking of 65.8.
See everything SeeKrakow Day Tours runsWhy this scores 64
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Krakow.
How much does Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport cost?
+
Prices start at $59 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Krakow usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport take?
+
Plan for about 7 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Krakow is not rushed.
Is Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport worth it?
+
It holds an Outty Ranking of 64 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.1/5 across 497 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Krakow, and how flexible the cancellation terms are.
Can I cancel or reschedule Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport?
+
Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport suitable for kids and families?
+
Yes, all ages are welcome. Families should still weigh the 7-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport?
+
Around 174 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Krakow can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
+
Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Krakow and add a light layer if any part of the 7-hour experience runs outdoors or after sunset.
Where does Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport start and how do I get there?
+
The exact meeting point and directions are on your voucher once you book, and they sit in central Krakow within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Krakow?
+
On Outty we rank every Krakow experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Complete Cracow Bike Tour (small group of maximum 15 people!), Krakow–Zakopane: Cable Car, Chocholow Baths, Cheese & Vodka, Krakow to Auschwitz Birkenau Guided Tour with Transfer and Ticket. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Krakow?
+
Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Krakow?
+
Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
+
Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport?
+
Included: Headsets at the Auschwitz for groups larger than 10 participants; Professional guide; All taxes, fees and handling charges; Lunch; and Round-trip shared transfer. Always check the voucher for the final list before you travel.
Does Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport include hotel pickup?
+
Yes, pickup is offered, or you can meet at the start point instead from 244 listed pickup locations in and around Krakow. Be ready about 30 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport offered in?
+
It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport?
+
Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
What happens to Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport if the weather is bad?
+
It generally runs rain or shine, so dress for the forecast in Krakow. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport?
+
Across 497 reviews averaging 4.1 out of 5, recurring themes include the guide, knowledge and storytelling, organization. Travelers single out the guide as the reason the experience works. One thing to know: Several reviewers found the schedule tight or the day long.
What booking options are available for Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport?
+
There are 2 options to choose from, including Meeting Point Wielopole 2, Hotel Pickup. Prices and start times differ by option, so compare them on the booking screen.
Ready to lock in your spot?
Pick a date, choose your group, and see the exact price for Krakow: Auschwitz-Birkenau Official Guide and Two-Way Transport.
Pick your date
