
Isla Mujeres Plus by Albatros Catamarans
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
4.1/5
Based on 337 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Isla Mujeres Plus by Albatros Catamarans worth booking?
Isla Mujeres Plus by Albatros Catamarans is a 7-hour experience in Cancun, Mexico, from $59 per person. It scores 66 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.1/5 rating across 337 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 66 / 100
- Rating
- 4.1/5 (337)
- Duration
- 7 hours
- From
- $59 per person
Delight all your senses aboard a boat that will take you to one of the best islands in the world, swim in the impressive turquoise of the Mexican Caribbean, enjoy the delicacies of Mexican food, dance to Latin rhythms an
What you get
About this experience
Delight all your senses aboard a boat that will take you to one of the best islands in the world, swim in the impressive turquoise of the Mexican Caribbean, enjoy the delicacies of Mexican food, dance to Latin rhythms and forget about all your worries . Albatros takes you to live an unforgettable experience, tour the beautiful town of Isla Mujeres in a golf cart and visit the Mayan ruins of the Goddess Ixchel, from where you will enjoy a spectacular view. Are you ready to have an unmatched experience? We are your best option, this experience is for the whole family!
What travelers are saying
Outty’s summary of the themes that recur across 337 traveler reviews. Written by us, not quoted from reviewers.
Food and drink
8 mentionsThe tastings and food stops are a highlight for most reviewers.
Pace and timing
4 mentionsSeveral reviewers found the schedule tight or the day long.
Organization
3 mentionsPickup, timing, and logistics are described as running smoothly.
Good for families
3 mentionsReviewers traveling with kids report it landed well with their group.
The guide
2 mentionsTravelers single out the guide as the reason the experience works.
Small groups
2 mentionsThe group size is repeatedly described as intimate rather than packed.
Traveler reviews
337 verified traveler reviews for Isla Mujeres Plus by Albatros Catamarans. Ratings and reviews provided by Viator and Tripadvisor.
If you have children I would avoid this trip!!!
We booked this catamaran trip for five adults and one child, with our group consisting of two 17-year-olds, one 12-year-old, and one 8-year-old. Unfortunately, the experience was extremely disappointing from start to finish. When we boarded, we were told that one adult was required for every child who wanted to snorkel. This was never mentioned at the time of booking or anywhere in the information provided. Because of this hidden rule, only one child was able to snorkel while my husband had to stay on the boat with our youngest child. We effectively paid for an activity that part of our group was unable to take part in. What made this even more frustrating was that a member of staff told us that this happens every single day families arrive expecting their children to snorkel, only to be told they can't because of this policy. If it happens daily, then the company should clearly state this restriction before taking people's money. The visit to the underwater museum was equally disappointing. I have seen the museum in previous years, so I know what it should look like. What we were shown was nothing like the experience that was advertised it was just a couple of statues in the water, not the underwater museum we were expecting. It felt like another example of the trip failing to deliver what had been promised. The boat itself was also far too crowded, making the experience uncomfortable. The drinks were poor, the food was disappointing, and the whole trip felt badly organised and overcrowded. Overall, I left feeling that the experience was very misleading. We paid for a family day out with snorkeling and an underwater museum experience, but what we received fell well short of what was advertised. A simple warning about the snorkeling policy before booking and a more honest representation of the underwater museum would have allowed us to make an informed decision. Unfortunately, I cannot recommend this trip based on our experience.
Response from the operator: Hi! I´m very sorry for this experience, I don´t know how you book the trip, but we used to said the people who travel whit more than one kid the policy, I´m so sorry for this situation, but is a legal policy, regarding the museum. the same as we said about the kids, we said is only one of the rooms of the museum, is not possible to make snorkeling and see other rooms, because this one is for snorkeling the others are in a different side and is a deeper place.
via Tripadvisor
NOT WORTH IT !!!
NOT RECOMMENDED! Even though we got the Planium package (+$40 pp). You are like in a constant rush. 15 to 20 mins to visit Isla Mujeres stores and/or Playa Norte, 3 hr eat buffet (which was flavorless), not enough tables to eat, old chairs that you have to control your balance, we got bitter by ants while eating, beach at the Club House looks more like a pond. They offer a 1 hr tour in golf carts (+$60 of course) during the lunch time. If you take this tour, you have to eat in a rush, since you only have like 30 to 40 mins to eat and the line is long to get food. They take picks of you, and sell them kind of expensive. Loading docks are unsafe, take care of children and elderly so they don't trip.
Response from the operator: Hi Cool, I´m so concerned to read this review, I think you has to know before to buy all this information, the tour is for 50 or even 60 people, we only have 50 minutes to go to the down town, maybe that´s why you feel like too rush, but we have time for everything, Isla Mujeres all the tours are the same, my apologize if nobody gives you the right information before to take the tour.
via Tripadvisor
Beware the bait & switch
Buyer beware: bait and switch & up-sell central! We arranged for a small catamaran snorkeling day tour and were promised no more than 30 people aboard the ship. Upon boarding, we were told the smaller catamaran would not operate that day and we were stuck aboard a boat with >100 people. We were offered upgrades for purchase, but no compensation for the bait and switch. Snorkeling was great - tons of fish and even turtles! The private beach is a joke - the buffet is miserable and there are not nearly enough chairs on the beach for the number of people crammed in. I really would rather have spent 3 hours at our beautiful resort than marooned at this beach. The only respite was a golf cart ride around the island - $60 per cart for a 45-minute ride to see souvenir stands and the Punta Sur park (another additional cost). After 30-minutes of waiting to board the boat, we sailed to the island's main town and walked around more souvenir shops for an hour. Another wait to reboard the boat and we were headed back to Cancun. Along the way we were offered to purchase the pre-boarding photo they had taken (another $20) and were treated to some drinks and tequila along the way (still surprised I didn't get an invoice for the gross tequila they poured into my mouth)! The staff were all super friendly and really did a great job making it a fun adventure. But the bait-and-switch left us disappointed. If you want a small group adventure, get a private tour because this is not for you!
Response from the operator: Hi David, I´m so sorry if the person who gives you the informations gives you the wrong one, first our plus service is for boats around 80 to 120 people at the same time, I understand thats the worst of all for you, but you was on the correct boat, for next trips my recommendation, ask on the official pages of the sites you want to visit they said always the right information because is our job, I´m sorry for this bad situation.
via Tripadvisor
Nightmare on my snorkeling excursion.....
I am writing to formally express my serious concern and disappointment regarding a snorkeling excursion I recently participated in during my trip to Cancun, Mexico. What was supposed to be an enjoyable and relaxing experience turned into a stressful and unsafe situation. During the excursion, we were dropped into the water at a significant distance from the boat—what felt like hundreds of feet away,facing choppy waves, and a difficult current. Instead of remaining nearby to ensure our safety, the boat moved even farther away, forcing us to swim aggressively just to keep up. Under these conditions, it was nearly impossible to safely or comfortably snorkel, let alone enjoy the experience we paid for. More importantly, I found this situation to be unsafe, especially for participants who may not be strong swimmers. At no point did I feel adequately supported or supervised by your staff. This experience fell far below reasonable expectations for a guided snorkeling tour, where safety, guidance, and enjoyment should be top priorities. I like to note out that I'm certified open water diver as well as my teenage daughter. I consider this to be my mistake, participating in the excursion, because I didn't take into consideration all the bad reviews on trip advisors,about this company, like always do.
Response from the operator: Hi, our trip name is Isla Mujeres, the snorkeling trip is just a spot, and the people who makes should know how to swimm (strong swimmers) we used to have 2 or 3 people with the people swimming, the boat has to be far for security reasons, my apologize but all the tours for isla mujeres has this spot, and is only a spot.
via Tripadvisor
Huge Creep Roberto Employee Made Sexual Comments,
The experience was overall great, with a good team to support the group with drinks, safe travels, etc. We got to enjoy snorkeling, and safe passage to and from Isla Mujeres. I only have one complaint, and thats on a very specific team member named Roberto. This individual had waited until I had stepped off to sight see to try and approach and make moves on my fiance. She let me know he was an outright creep, telling her insanely inappropriate things while I had stepped away for a second. He had tried to advance and make a move which had made things awkward after my fiance told me what had occurred. I would be extremely wary around this person, he’s unprofessional and I hope management does something about him.
Response from the operator: Good morning, I´m so concerned to read this, can you send me a message by our web page? to whats app will be better I will give follow up, I need to know the boat name and the date of the tour to make something with Roberto, please contact me.
via Tripadvisor
Good to know
- Duration
- 7 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Booked in 30 days
- 118
- Verdict
- Solid Choice
Why this scores 66
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Isla Mujeres Plus by Albatros Catamarans: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Cancun.
How much does Isla Mujeres Plus by Albatros Catamarans cost?
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Prices start at $59 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Isla Mujeres Plus by Albatros Catamarans take?
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Plan for about 7 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.
Is Isla Mujeres Plus by Albatros Catamarans worth it?
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It holds an Outty Ranking of 66 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.1/5 across 337 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.
Can I cancel or reschedule Isla Mujeres Plus by Albatros Catamarans?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Isla Mujeres Plus by Albatros Catamarans suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 7-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Isla Mujeres Plus by Albatros Catamarans?
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Around 118 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 7-hour experience runs outdoors or after sunset.
Where does Isla Mujeres Plus by Albatros Catamarans start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Cancun?
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On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Early Access to Chichen Itza All Inclusive with Valladolid and Cenote Swim, Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya, Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Cancun?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Cancun?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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