Full-Day Tour to Salar de Uyuni (Maximum 4 people)

Great Tour Guide But Rude Service

I booked the tour for June 3rd and I had clicked on the option that said to pick me up from my hotel at 10:30 AM. I wanted to double-check and make sure that they were going to pick me up at the hotel and I called their office. The person who picked up the phone was VERY rude and said, “Manisha, no seas desesperada” (Don’t be desperate) and told me that they are picking up other people and that they will eventually come to me. I trusted him, but then 11:00 AM rolls around and I still do not see a car. I call the office again and this time he yells at me and repeats the same thing that he told me before. When the car finally came (at 11:10), there were two people in there who work for the tourist agency and were very polite to me. However, I was expecting the other tourists since the very rude man on the phone told me that they were busy picking up the other people which is why they were late in picking me up. I was confused and then I was taking to the train cemetery and the other tourists on the trip seemed to be waiting on me. The tour guide said that I didn’t have time to see the train cemetery but one of the drivers that picked me up said to the tour guide in Spanish, “We need to let her see the train cemetery or else she will complain.” She told me politely that I have 10 minutes to visit the area and to take pictures. To be honest, I didn’t really care about the train cemetery that much but I thought it was very unprofessional to make me feel bad about calling them for not arriving to my hotel on time. He could have been more honest and even apologized for running late. On the other hand, the tour guide was awesome but I absolutely hated the rest of the service.

Response from the operator: Dear customer, we regret the inconvenience, however, we are very happy to have fulfilled your expectations and the good field work that our team develops. We wish you a happy trip. Best regards JOKER EXPEDITION

via Viator

Mixed Feelings

A visit to the Salar de Uyuni is an unforgettable and extremely worthwhile experience, regardless of who takes you there, but it is important to be aware of a few things regarding this particular tour. First, if you stay at one of the premier hotels, such as the Palacio de Sal or Cristana Samaña, your tour will say it begins at 10:30 am, but the earliest you will be picked up is 12:00 pm. This tour starts at the train graveyard, which is at the far end of the Salar, and you will simply miss that part of the tour. For us, it was no big loss, but if that site is important to you, take note. Second, the tour guide we had, while very sweet and competent about taking us to the other parts of the Salar we did want to visit, did not speak a word of English. We speak Spanish, so it was not an obstacle, but if you don't, it could be quite challenging. In spite of our late start, we had an extraordinary day, and we were able to see both the Salar as a completely dry salt flat and a huge part of the Salar at sunset that was still wet and mirror-like, so we had the best of both worlds. Our guide had promised us this, and he absolutely delivered, so if you'd like to experience both, planning a visit during the last week of April, which is right on the cusp of the wet and dry seasons, may be key. The Salar is like no place you've ever experienced, and I HIGHLY recommend it! You will leave with incredible memories and the best photos you've ever taken!

via Viator

The most amazing trip I've ever been on

It was just amazing. I went there in April and we were lucky to see both the mirroring effect and the white salt flat. Our guide Aida was great, she explained really well about the flat and took amazing pictures and videos for us. The lunch was really good too. I'd go there again going on this same tour.

via Tripadvisor

Great guide

Our guide was super knowledgeable of the Salt Flats area and took us to dry zones as well as wet zones. The experience is very different in dry or wet zone, so this was very important. His name was Jorge Luis.

via Tripadvisor

THE BEST!!!!!

Words cannot describe how magical this day was! George the guide was absolutely amazing and we got the memories and photos of a lifetime!!! We do not speak Spanish but happened to have a car full of English speakers. We made friends and had an absolute blast! I don’t want to spoil this for you but we had great food, local music, and extremely accommodating driver who actually understood and spoke some English. But really, the magic is visual and at extremely good price. So don’t hesitate! These guys are punctual and professional we cannot be more grateful!

via Tripadvisor