Excursion to Chichén Itzá, Valladolid and Cenote xcajum in Cancun
Cancun, Mexico

Excursion to Chichén Itzá, Valladolid and Cenote xcajum

Outty Ranking 57 4.1 · 48 traveler reviews11 hoursFrom $82

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September 2026

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Outty Ranking

57/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

4.1/5

Based on 48 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Excursion to Chichén Itzá, Valladolid and Cenote xcajum worth booking?

Excursion to Chichén Itzá, Valladolid and Cenote xcajum is a 11-hour experience in Cancun, Mexico, from $82 per person. It scores 57 out of 100 on the Outty Ranking, which we label “Worth a Look, based on a 4.1/5 rating across 48 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
57 / 100
Rating
4.1/5 (48)
Duration
11 hours
From
$82 per person

Avoid the crowds and let yourself be pampered, get to know one of the wonders of the modern world accompanied by personalized attention and make your day the best.

What you get

    About this experience

    Avoid the crowds and let yourself be pampered, get to know one of the wonders of the modern world accompanied by personalized attention and make your day the best.

    What travelers are saying

    Outty’s summary of the themes that recur across 48 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    5 mentions

    Travelers single out the guide as the reason the experience works.

    Value for money

    4 mentions

    Travelers feel they got more than they paid for.

    Food and drink

    4 mentions

    The tastings and food stops are a highlight for most reviewers.

    Knowledge and storytelling

    3 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Organization

    3 mentions

    Pickup, timing, and logistics are described as running smoothly.

    Pace and timing

    2 mentions

    Several reviewers found the schedule tight or the day long.

    Traveler reviews

    48 verified traveler reviews for Excursion to Chichén Itzá, Valladolid and Cenote xcajum. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    32
    4 star
    2
    3 star
    4
    2 star
    5
    1 star
    5
    Sort
    lexir1 · April 2026

    The most incredible experience from start to finish

    The best experience from start to finish. Daniel, Cesil and Hugo were amazing in their respective roles. They showed kindness, attentiveness and a wealth of knowledge. So worthwhile and excellent value for money.

    via Tripadvisor

    koushikb340 · March 2026

    Good value for money

    Great job by the guide in explaining in detail and making sure we were all comfortable in the journey. very knowledgabale staff and always available to help. Highly recommend

    via Tripadvisor

    carolynphillips8 · September 2025

    Do not get robbed in Valladolid

    My tour was with Sat Mex who were great and english speaking. The tour included a visit to Valladolid (Mayan village). Our rep explained the Mayan figures which I assumed were manufactured there and even had an example for us to see. In visiting the village, there seemed to be workshops but no one working. On entering the shop, I noticed a young g msn following me and everytime I viewed an item, he put it in a basket. He approached me snd started pricing the items, I asked each time if these prices were in pesos and he replied yes each time. On choosing one as s gift he showed me to the cashdesk. Whilst packing and urged to pay I was told the item would be blessed. Upon returning home I checked my online banking, realised He had charged me in dollars and not pesos as advised. The figure then cost £435.49 in dollars and not £23.50 in pesos. I contacted them and they did not apologise just said return for refund but would not survive the delivery and cost a lot. Fortunately, I contacted my credit card bank and they took over from there and refunded the overpayment charged. This is not a village factory, its a well organised fraud!

    via Tripadvisor

    jenniferbV539HJ · June 2024

    A very memorable experience!!

    Fabian was a fabulous tour guide and made sure we had everything we needed. Parts of the Mayan experience were interesting but not enough was explained in English. I wouldn’t mention except it was sold as bilingual. There were too many extras that we were asked to purchase, including getting our picture taken and put on a bottle of anise drink to buy. And that wasn’t even from any of the street vendors! We could have used more time at the cenote but the buffet lunch was delicious! Chichen Itza was the best!!! We had a local park tour guide who gave us a tour in English. So much interesting history! The $20 upgrade to deluxe with free drinks in most places and an umbrella at the Mayan ruins was well worth it! Thanks for a great day!

    via Tripadvisor

    Miran81 · May 2024

    Not recommended! Avoid at all cost!

    Where to start! Cenote, Chichen Itza and Valladolid are worth visiting, but we should spend more time at Chichen and Valladolid. We booked the tour from the travel agent in Cancun. We were instructed to be ready for pick up at 7:20. We were picked up almost an hour later. We were told that we can pay for the tour by Credit Card, but on the day of the tour, we could pay by card only with a 5 % surcharge. On the bus they were selling beverage packages, having 3 categories - basic, deluxe and diamond, which is fine. But in case you did not buy the package you got different sticker than others. And if you did not buy the package you were ignored the whole tour and got no attention from "guides" at all. I put guides in brackets, because those guys were mostly waiters serving drinks on the bus and at certain sights. We paid for the tour 80 USD. There were lots of Spanish speaking people on the bus, not Mexicans though, who paid for the tour 70 USD, but they had drinks included and also got breakfast. First stop was Mayan village. We spent almost 2 hours there, Mayas trying to persuade us to buy overpriced obsidian items. When leaving the bus, they took a photo of us which was put on the overpriced bottle of local brandy, which they tried to sell us on the bus. Next on the programme was the city of Valladolid, but we skipped it, because we had to drop off one of the "guides" in the nearby Mayan village. Cenote itself was ok. But again, only entrance was included, life vest was not. And you can not go for a swim without a vest. So we were forced to pay another 3 USD for life vest in order to be able to swim. Lunch was average at best. Chichen Itza is a great place. First we got 1 hour guided tour, followed by 40 minutes of free time, which was not enough. On the way back to Cancun we stopped at the colonial city of Valladolid, where we got 20 minutes of free time to walk around the main square. Not enough of course. At the end we got a speech about tipping. The guide literally said, if you wish to give 1 or 2 USD, rather give nothing. He suggested to give 10, 20 or even 50 USD. I have no problem giving a tip for good service. But this tour was bad, I gave it 2 stars only because we got to see Chichen Itza. So at the end I gave no tip at all. I really did not like that they segregate passengers based on the sticker, which you get after buying/not buying the beverage package. The attitude of "guides" was bad as well, so I do not recommend going on a tour with this agency. But when booking from a travel agent, unfortunately you don`t know which agency is operating the tour.

    via Tripadvisor

    Good to know

    Duration
    11 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Booked in 30 days
    17
    Verdict
    Worth a Look

    Why this scores 57

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)43
    Review evidence (18% weight)56
    Booking momentum (14% weight)49
    Value for money (12% weight)100
    Listing quality (10% weight)58
    Local standing (8% weight)19
    Booking flexibility (8% weight)100

    Excursion to Chichén Itzá, Valladolid and Cenote xcajum: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Cancun.

    How much does Excursion to Chichén Itzá, Valladolid and Cenote xcajum cost?

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    Prices start at $82 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Excursion to Chichén Itzá, Valladolid and Cenote xcajum take?

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    Plan for about 11 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.

    Is Excursion to Chichén Itzá, Valladolid and Cenote xcajum worth it?

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    It holds an Outty Ranking of 57 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.1/5 across 48 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.

    Can I cancel or reschedule Excursion to Chichén Itzá, Valladolid and Cenote xcajum?

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    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Excursion to Chichén Itzá, Valladolid and Cenote xcajum suitable for kids and families?

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    Yes, all ages are welcome. Families should still weigh the 11-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Excursion to Chichén Itzá, Valladolid and Cenote xcajum?

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    Around 17 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

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    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 11-hour experience runs outdoors or after sunset.

    Where does Excursion to Chichén Itzá, Valladolid and Cenote xcajum start and how do I get there?

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    The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Cancun?

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    On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Early Access to Chichen Itza All Inclusive with Valladolid and Cenote Swim, Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya, Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Cancun?

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    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Cancun?

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    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

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    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

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