
Chichen Itza Ticket with optional Guide
Traveler rating
3.2/5
Based on 97 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Chichen Itza Ticket with optional Guide worth booking?
Chichen Itza Ticket with optional Guide is a 1-hour experience in Cancun, Mexico, from $75 per person. It scores 36 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.2/5 rating across 97 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 36 / 100
- Rating
- 3.2/5 (97)
- Duration
- 1 hours
- From
- $75 per person
You will benefit from priority entry through the express access point, saving valuable time on arrival and reducing walking distance by approximately 45 minutes, allowing you to begin your visit much closer to the main pyramid and the heart of the archaeological site. When you book this skip-the-line ticket you will need to do a simple exchange right in the entrance and be inside the site in less than 2 minutes. Enjoy one of the most visited archaeological sites in Mexico with a variety of architectural styles from the Maya.
What you get
About this experience
You will benefit from priority entry through the express access point, saving valuable time on arrival and reducing walking distance by approximately 45 minutes, allowing you to begin your visit much closer to the main pyramid and the heart of the archaeological site. When you book this skip-the-line ticket you will need to do a simple exchange right in the entrance and be inside the site in less than 2 minutes. Enjoy one of the most visited archaeological sites in Mexico with a variety of architectural styles from the Maya.
What's included
Included
- Skip-the-line ticket to Chichen Itza
- Bilingual guide (only if option selected)
- Tax fee is included in the price
Not included
- Permission for video or professional cameras
- Transportation
What you'll see and do
Chichen Itza
Explore Chichen Itza and save time, take advantage of this entrance ticket and skip up to 1-hour lines in the sun. When you book this skip-the-line ticket you will need to do a simple exchange right in the entrance and be inside the site in less than 2 minutes. Enjoy one of the most visited archaeological sites in Mexico with a variety of architectural styles from the Maya.
Admission included
Where it starts and ends
Meeting point
Chichen Itza
Chichen Itza, Yucatan, 97751, Mexico
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Chichen Itza · Chichen Itza, Yucatan, 97751, Mexico
Options you can book
Chichen Itza Ticket + Guide
Chichen Itza Ticket: Take advantage of this skip-the-line ticket to the Chichen Itza Archeological Site and access the site rapidly! Professional guide: Enjoy a shared bilingual tour of the Archeological Site of Chichen Itza together with an expert local guide Duration: 1 hour 30 minutes
Chichen Itza Ticket
Chichen Itza Ticket: Get your skip-the-line ticket to the ancient city of Chichen Itza and explore it in your own at your own pace!
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 30 travelers per booking
- Operated by
- Amigo Tours
Know before you go
- Suitable for all physical fitness levels
- Children must be accompanied by an adult.
- You will receive your final entrance ticket via WhatsApp or email the day prior to your visit.
- Comfortable shoes and clothes are recommended.
- Children under 12 years old can enter the archeological site for free; therefore, they do not need an entrance ticket.
Photos






What travelers are saying
Outty’s summary of the themes that recur across 97 traveler reviews. Written by us, not quoted from reviewers.
The guide
4 mentionsTravelers single out the guide as the reason the experience works.
Traveler reviews
97 verified traveler reviews for Chichen Itza Ticket with optional Guide. Ratings and reviews provided by Viator and Tripadvisor.
Great Venue and Tour, Safe to Drive, Viator Ticketing Confusion
My 2nd time visiting Chichen Itza. The new visitor center is much nicer than the old one. Our guide was wonderful, the over all venue and main temple is incredible. There are many merchants trying to sell items but they were not as pushy about in 2026 as they were in 2021. If you have a rental car, definitely drive there from Canun. Its an easy and safe drive on a 4 lane Highway. The little town outside the park looks more sketchy than it really is. Drive directly to the main entrance, people near the entrance may try to have you park on their property. My only annoyance is with Viator ticketing communication. Purchasing through them did save me a few dollars. But it Was Not Clear in the app how I obtained the admission ticket. The App showed a page with a Barcode but also stated "This is not your ticket" Download your ticket, which just puts the user in an very annoying loop. In reality I just needed to find the Tour Operator's desk, to left of the ticket windows, and show them the page with QR Code.
Response from the operator: Dear Charles_M, thank you for sharing your experience. We’re delighted to know that you enjoyed your visit to Chichén Itzá and the guided experience. Regarding the ticketing process, the Viator voucher is not the official admission ticket. As indicated in the booking instructions, it must be redeemed at the designated operator desk, where the official entrance ticket is provided. We’re glad you were able to complete the process and enjoy your visit to this incredible archaeological site. Kind regards, Amigo Tours Quality Team
via Viator
Ticket not sent. Awful experience
Ticket was never sent .we. Had to buy a new ticket when we got to the destination.your operator didn’t answer phone. Very stressful
Response from the operator: Dear Traveler, Thank you for sharing your feedback with us. We are sorry for the inconvenience you experienced. Please note that all tickets are always issued as valid and fully functional, and are sent to ensure smooth access to the activity. Additionally, our team remains attentive through the available contact channels to provide any necessary information and support before the experience. We appreciate your comments and will continue working to strengthen our communication service. Best Regards, Quality Department of Amigo Tours - Claudia
via Viator
We were stuck on shutdown...
We were stuck on shutdown highway for two half hours. We messaged the tour guide along the way, they assured us that we would still be able to do the tour. Once we arrived an hour late - then said we lost our tour and tickets. DO NOT BOOK with tjos company. You can get tickets on way in or at entrance alot cheaper.
Response from the operator: Dear Traveler, Thank you for sharing your feedback with us. We regret the inconvenience caused by the traffic situation you experienced. Our tours follow a fixed itinerary, and we must adhere to the established schedule out of respect for all travelers joining the group. At the time of booking, the meeting time is clearly indicated, and we always recommend arriving punctually due to possible delays in the city. We appreciate your understanding and your comments, which help us reinforce our communication with guests. Best Regards, Quality Department of Amigo Tours - Claudia
via Viator
Was able to reach company...
Was able to reach company with questions. Easy process to get our skip-the-line tickets. We highly recommend.
via Viator
Made Entry into Chichin Itza easy.
Smooth system with one glitch. After I ordered the tickets, I had to wait until the day before to receive the actual park entry tickets and have them printed at the hotel. Would have been much better if I could have just printed the tickets when I place the order. Also, there were two tickets and it was unclear what ticket was for what.
via Viator
Good to know
- Duration
- 1 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $75 to $102
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 34
- Verdict
- Worth a Look
Who runs this experience
Operated by Amigo Tours, who run 84 experiences we rank across 10 cities, with an average Outty Ranking of 59.7 and 1 in the 90+ Club.
See everything Amigo Tours runsWhy this scores 36
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Chichen Itza Ticket with optional Guide: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Cancun.
How much does Chichen Itza Ticket with optional Guide cost?
+
Prices start at $75 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Chichen Itza Ticket with optional Guide take?
+
Plan for about 1 hour from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.
Is Chichen Itza Ticket with optional Guide worth it?
+
It holds an Outty Ranking of 36 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.2/5 across 97 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.
Can I cancel or reschedule Chichen Itza Ticket with optional Guide?
+
Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Chichen Itza Ticket with optional Guide suitable for kids and families?
+
Yes, all ages are welcome. Families should still weigh the 1-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Chichen Itza Ticket with optional Guide?
+
Around 34 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
+
Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 1-hour experience runs outdoors or after sunset.
Where does Chichen Itza Ticket with optional Guide start and how do I get there?
+
The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Cancun?
+
On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza from Cancun : Cenote, Valladolid and Mayan Cuisine, Early Access to Chichen Itza with optional pick-up, Early morning Chichen Itza Tour: Cenote and Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Cancun?
+
Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Cancun?
+
Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
+
Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Chichen Itza Ticket with optional Guide?
+
Included: Skip-the-line ticket to Chichen Itza; Bilingual guide (only if option selected); and Tax fee is included in the price. Not included: Permission for video or professional cameras; and Transportation. Always check the voucher for the final list before you travel.
Where is the meeting point for Chichen Itza Ticket with optional Guide?
+
The experience starts at Chichen Itza, Chichen Itza, Yucatan, 97751, Mexico. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
What languages is Chichen Itza Ticket with optional Guide offered in?
+
It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Chichen Itza Ticket with optional Guide?
+
Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
What happens to Chichen Itza Ticket with optional Guide if the weather is bad?
+
It generally runs rain or shine, so dress for the forecast in Cancun. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Chichen Itza Ticket with optional Guide?
+
Across 97 reviews averaging 3.2 out of 5, recurring themes include the guide. Travelers single out the guide as the reason the experience works.
What booking options are available for Chichen Itza Ticket with optional Guide?
+
There are 2 options to choose from, including Chichen Itza Ticket + Guide, Chichen Itza Ticket. Prices and start times differ by option, so compare them on the booking screen.
Ready to lock in your spot?
Pick a date, choose your group, and see the exact price for Chichen Itza Ticket with optional Guide.
Pick your date




