Chichen Itza Tour From Cancun and Riviera Maya
Cancun, Mexico

Chichen Itza Tour From Cancun and Riviera Maya

Outty Ranking 49 3.0 · 3 traveler reviews10 hoursFrom $55
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Outty Ranking

49/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

3.0/5

Based on 3 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Chichen Itza Tour From Cancun and Riviera Maya worth booking?

Chichen Itza Tour From Cancun and Riviera Maya is a 10-hour experience in Cancun, Mexico, from $55 per person. It scores 49 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3/5 rating across 3 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
49 / 100
Rating
3/5 (3)
Duration
10 hours
From
$55 per person

Discover Chichen Itza on a tour of the world-famous Mayan ruins. Explore the massive complex alongside a knowledgable guide who will fill you in on its many legends and secrets. See the Great Ball Court, the Temple of the Warriors and El Castillo, a steep pyramid at the center of Chichen Itza. Learn about this pre-Columbian city and its roles as major and economic religious centers. This fascinating tour also includes lunch.

What you get

    About this experience

    Discover Chichen Itza on a tour of the world-famous Mayan ruins. Explore the massive complex alongside a knowledgable guide who will fill you in on its many legends and secrets. See the Great Ball Court, the Temple of the Warriors and El Castillo, a steep pyramid at the center of Chichen Itza. Learn about this pre-Columbian city and its roles as major and economic religious centers. This fascinating tour also includes lunch.

    What's included

    Included

    • Certified guide
    • Tequila and chocolate tasting
    • Hotel drop-off
    • Lunch
    • Hotel pickup
    • 30 minute stop at Valladolid's Main Square
    • Entry cenote

    Not included

    • Alcoholic drinks (available to purchase)
    • Food and drinks, unless specified
    • Conservation fee 750 pesos per person

    What you'll see and do

    1. Chichen Itza

      Spend 2.5 hours in the mayan ruins half of the time will be with the guide and the other will be free time.

      180 minutes here

    2. Cenote Maya Park

      You will swim in the sacred water of the cenote and after you can enjoy the amazing buffet of typical dishes of the region

      180 minutes here · Admission included

    3. Valladolid

      Visit Valladolid town 45 minutes free time.

      45 minutes here

    Where it starts and ends

    Hotel pickup

    Pickup is included for all travelers. Pickup begins about 30 minutes before departure.

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en, es
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 30 travelers per booking
    Operated by
    Cancunbook

    Know before you go

    • Wheelchair accessible
    • Infants and small children can ride in a pram or stroller
    • Infants are required to sit on an adult’s lap
    • Specialized infant seats are available
    • Suitable for all physical fitness levels
    • Children must be accompanied by an adult
    • May be operated by a multi-lingual guide

    Photos

    Piramide Kukulcan Chichen itza, Chichen Itza Tour From Cancun and Riviera MayaPiramide Kukulcan Chichen itza, Chichen Itza Tour From Cancun and Riviera MayaPiramide Kukulcan Chichen itza, Chichen Itza Tour From Cancun and Riviera MayaPiramide Kukulcan Chichen itza, Chichen Itza Tour From Cancun and Riviera MayaPiramide Kukulcan Chichen itza, Chichen Itza Tour From Cancun and Riviera MayaValladolid, Chichen Itza Tour From Cancun and Riviera Maya

    What travelers are saying

    Outty’s summary of the themes that recur across 3 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    2 mentions

    Travelers single out the guide as the reason the experience works.

    Knowledge and storytelling

    1 mention

    Reviewers describe the commentary as informative rather than scripted.

    Traveler reviews

    3 verified traveler reviews for Chichen Itza Tour From Cancun and Riviera Maya. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    1
    4 star
    0
    3 star
    1
    2 star
    0
    1 star
    1
    Sort
    prathap_k · November 2025

    most horrble travel experience with viatgor

    it was most horrible experience for 4 of us. VIATOR never turned up to pick us in cancun. Shame on Viator.

    Response from the operator: The pick-up was attempted on time. Unfortunately, the service resulted in a no-show due to the incorrect lobby information provided on your reservation. We are sorry that this situation has caused inconvenience; however, the incident was not attributable to our operations, as our team followed the instructions indicated in your booking. We remain at your disposal for any clarification you may need.

    via Viator

    718lisandrom · December 2024

    Great trip from Cancun to Chichén Itzá

    Prepare to spend all day (12+ hrs) with new friends. Julio & Baruk were our tour guides and it was a blast. They have vast knowledge on the topic and a sense of humor to go with it. Location, gastronomy and local people (Mayans), will take you on a trip back in time. You won’t regret it.

    via Tripadvisor

    sfarouque1 · January 2024

    Chichen Itza is the highlight

    The pick up and arrangements were messy. There wasn't clear explanation. If you are staying at the airport hotels make sure to check with them that they would come pick up at the hotel. I stayed at the Hilton Airport Hotel, although this was indicated upon booking less than 24 hours on my flight to Cancun, I recieved a message saying that pick up was at a different hotel. In this case I had to pay taxi fee to get there (and back) and then a tour van came to pick us up then made its round to pick up others. Then we were dropped off at another spot and passengers were exchanged. English speaking guests were confused, we didnt know what was happening. Once we met our guide things seemed to make sense. Ivan our guide was good. He explained things well. The guide at Chichen Itza was great. Cenote was ok not the best one (been on another tour with a better cenote). We weren't informed that the Valladolid tour was cancelled until the end of the day when we were supposed to go there. The company did not inform us in advance and our guide was under the impression we knew (what a disappointment). The only highlight was Chichen Itza. Myself including other tourists in the group were not impressed. The company needs to be more clear when it comes to foreign tourists. We invest the time and money to come to not have clear information.

    via Viator

    Good to know

    Duration
    10 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Price range
    $55 to $58
    Hotel pickup
    Included for all travelers
    Booked in 30 days
    1
    Verdict
    Worth a Look

    Who runs this experience

    Operated by Cancunbook, who run 8 experiences we rank across 2 cities, with an average Outty Ranking of 51.3.

    See everything Cancunbook runs

    Why this scores 49

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)47
    Review evidence (18% weight)20
    Booking momentum (14% weight)11
    Value for money (12% weight)100
    Listing quality (10% weight)71
    Local standing (8% weight)26
    Booking flexibility (8% weight)100

    Chichen Itza Tour From Cancun and Riviera Maya: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Cancun.

    How much does Chichen Itza Tour From Cancun and Riviera Maya cost?

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    Prices start at $55 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Chichen Itza Tour From Cancun and Riviera Maya take?

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    Plan for about 10 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.

    Is Chichen Itza Tour From Cancun and Riviera Maya worth it?

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    It holds an Outty Ranking of 49 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3/5 across 3 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.

    Can I cancel or reschedule Chichen Itza Tour From Cancun and Riviera Maya?

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    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Chichen Itza Tour From Cancun and Riviera Maya suitable for kids and families?

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    Yes, all ages are welcome. Families should still weigh the 10-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Chichen Itza Tour From Cancun and Riviera Maya?

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    Around 1 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

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    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 10-hour experience runs outdoors or after sunset.

    Where does Chichen Itza Tour From Cancun and Riviera Maya start and how do I get there?

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    The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Cancun?

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    On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza from Cancun : Cenote, Valladolid and Mayan Cuisine, Early Access to Chichen Itza with optional pick-up, Early morning Chichen Itza Tour: Cenote and Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Cancun?

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    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Cancun?

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    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

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    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Chichen Itza Tour From Cancun and Riviera Maya?

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    Included: Certified guide; Tequila and chocolate tasting; Hotel drop-off; Lunch; and Hotel pickup. Not included: Alcoholic drinks (available to purchase); Food and drinks, unless specified; and Conservation fee 750 pesos per person. Always check the voucher for the final list before you travel.

    Does Chichen Itza Tour From Cancun and Riviera Maya include hotel pickup?

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    Yes, pickup is offered for every traveler from 1350 listed pickup locations in and around Cancun. Be ready about 30 minutes before the start time. You can also enter a custom pickup address when booking.

    What languages is Chichen Itza Tour From Cancun and Riviera Maya offered in?

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    It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Chichen Itza Tour From Cancun and Riviera Maya?

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    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Chichen Itza Tour From Cancun and Riviera Maya wheelchair or stroller accessible?

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    The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; and Specialized infant seats are available. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Chichen Itza Tour From Cancun and Riviera Maya if the weather is bad?

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    It generally runs rain or shine, so dress for the forecast in Cancun. Standard cancellation terms apply: free cancellation up to 24 hours before the start.

    What do travelers say about Chichen Itza Tour From Cancun and Riviera Maya?

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    Across 3 reviews averaging 3.0 out of 5, recurring themes include the guide, knowledge and storytelling. Travelers single out the guide as the reason the experience works.

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