Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya in Playa del Carmen
Playa del Carmen, Mexico

Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya

Outty Ranking 57 3.7 · 10 traveler reviews13 hoursFrom $36

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September 2026

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Adults

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Age 12 and under

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From, per person$36
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Outty Ranking

57/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

3.7/5

Based on 10 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya worth booking?

Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya is a 13-hour experience in Playa del Carmen, Mexico, from $36 per person. It scores 57 out of 100 on the Outty Ranking, which we label “Worth a Look, based on a 3.7/5 rating across 10 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
57 / 100
Rating
3.7/5 (10)
Duration
13 hours
From
$36 per person

Explore Chichén Itzá, Swim in a Cenote & Discover Valladolid ️ Step out of the ordinary and into the soul of the Yucatán. Departing from the Riviera Maya, travel in comfort to Chichén Itzá, where expert guides bring anc

What you get

  • Brief visit to the historic city of Valladolid, Yucatán
  • Guided tour (bilingual) to Chichen Itzá and free time to walk and take photos
  • Visit to the Cenote “Saamal”, Swimming is allowed
  • Exquisite buffet with a wide variety of typical foods from the region
  • Certified guides specialized in archeology and Mayan culture
  • Pick-up in shared transportation from most hotels (or meeting point)

About this experience

Explore Chichén Itzá, Swim in a Cenote & Discover Valladolid ️ Step out of the ordinary and into the soul of the Yucatán. Departing from the Riviera Maya, travel in comfort to Chichén Itzá, where expert guides bring ancient Mayan history to life. Then, enjoy free time to explore the site’s grandeur at your own pace. Cool off in the refreshing waters of a stunning cenote, a sacred natural pool hidden in lush surroundings. Afterward, savor a buffet lunch bursting with authentic local flavors and end your day strolling the colonial streets of Valladolid, rich in charm and tradition. Culture. Nature. Flavor. All in one unforgettable day. Book now and experience the heart of the Yucatán like never before.

What's included

Included

  • Brief visit to the historic city of Valladolid, Yucatán
  • Guided tour (bilingual) to Chichen Itzá and free time to walk and take photos
  • Visit to the Cenote “Saamal”, Swimming is allowed
  • Exquisite buffet with a wide variety of typical foods from the region
  • Certified guides specialized in archeology and Mayan culture
  • Pick-up in shared transportation from most hotels (or meeting point)
  • Travel experience provided in panoramic buses and vans equipped with air conditioning

Not included

  • Drinks in the restaurant or bottled water at site (This can be added with...
  • Local ecotaxes and service fee (765 MXN per taveler)

What you'll see and do

  1. Riviera Maya

    The experience begins early in the day with the morning check-in and boarding process in Playa del Carmen and Riviera Maya. Our team will receive travelers, organize the group, and assist everyone as they get settled inside the transportation. After the departure process is complete, the route toward Chichen Itza begins. The journey takes approximately 3 hours, making this first part of the day a good moment to rest, enjoy the ride, and prepare for a full itinerary of Maya history, cenote waters, regional food, and Yucatan culture.

    180 minutes here

  2. Chichen Itza

    Before arriving at the archaeological zone, the route may include a brief stop near areas of interest close to Chichen Itza. Travelers will also enjoy a buffet lunch at a nearby restaurant, with 1 full hour assigned for the meal. During this time, guests can taste regional dishes and traditional Mexican flavors. Once the group reaches Chichen Itza, travelers will leave the vehicle and walk with the guides toward the main entrance. The guides will help coordinate the group and provide useful orientation before entering. Inside Chichen Itza, the visit includes approximately 1 hour with a guide. This part of the tour focuses on the history, architecture, cultural meaning, and stories connected to one of the most important ancient Maya cities. After the guided visit, travelers will have approximately 1 hour of free time to explore independently. Please listen carefully to the guide’s instructions, as the exact meeting point and return time will be confirmed before free time begins.

    180 minutes here

  3. Cenote Saamal

    The journey continues with a visit to Cenote Saamal, a natural freshwater cenote connected to the landscapes and traditions of the Yucatan Peninsula. In ancient Maya culture, cenotes were considered sacred places and were often linked to spiritual beliefs and the underworld. The drive to the cenote takes approximately 45 minutes. Once there, guests will have around 1 hour to swim, refresh themselves, and enjoy the clear, cool water in a natural setting. Bring your swimsuit so you can fully enjoy this part of the experience.

    180 minutes here

  4. Valladolid

    The next stop brings travelers to Valladolid, a colonial city in Yucatan known for its colorful streets, calm atmosphere, traditional architecture, and local identity. This visit offers a short but meaningful look at the everyday charm of the region. During the stop, travelers will have approximately 30 to 45 minutes of free time. You may walk around the area, take photos, enjoy the surroundings, and experience the local atmosphere at your own pace.

    60 minutes here

  5. Riviera Maya

    After the visit to Valladolid, the guide will indicate when and where to meet for boarding. Once the group is back on the transportation, the return journey toward Playa del Carmen and the Riviera Maya will begin. The ride back takes approximately 3 hours. Travelers can use this time to rest after a day that included Chichen Itza, a sacred cenote, a regional buffet, and a colonial town visit. When the vehicle reaches your assigned drop-off location, our team will let you know so you can safely leave the transportation and finish the experience.

    180 minutes here

Where it starts and ends

Hotel pickup

Pickup is included for all travelers. Pickup begins about 60 minutes before departure.

Options you can book

  • Plus tour

    Plus tour: You get: Guided tour, Mexican buffet, Visit and cenote swim, Tickets, Drinks onboard the bus. Pickup included

  • Classic tour

    Classic tour: You get: Guided tour, Mexican buffet, Visit to cenote, Tickets. Pickup included

  • Deluxe tour

    Deluxe tour: You get: Guided tour, Mexican buffet, Visit and cenote swim, Tickets, Drinks onboard the bus, Box lunch onboard the bus. Pickup included

Before you book

Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
Languages
en, es
Ticket
Mobile Only
Runs on
Every day
Group size
Up to 15 travelers per booking
Operated by
Adventours Travel

Know before you go

  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • Suitable for all physical fitness levels
  • Luggage may only be brought on this experience if two conditions are met: there must be enough available space in the vehicle assigned to your booking, and our team must approve it before the tour date. If you need to travel with suitcases or larger bags, please contact us in advance so we can review your transportation assignment. Because vehicle space is limited, luggage approval is not automatic and cannot be guaranteed.
  • Since April 21, 2026, archaeological sites in Mexico have applied security measures that restrict access with luggage, backpacks, and similar items. We recommend bringing only what is truly necessary for the visit. Ideally, travelers should carry small belongings that fit in pockets or in a compact personal bag. Certain exceptions, such as diaper bags, may be considered by site security staff. However, the final decision belongs exclusively to the personnel at the entrance. We are not responsible for any item that is denied access by the archaeological site. For this specific tour, travelers may leave belongings inside the transportation vehicle while visiting the scheduled stops.
  • For safety and security reasons, guests may only return to the vehicle when the guide or staff announces the official boarding time. Travelers are not permitted to enter the bus or minibus early, or remain inside while the rest of the group is away. This rule is in place because personal items from other guests may be stored inside the vehicle, and access must be controlled to help protect everyone’s belongings.
  • Buses, minibuses, vehicles, and seats are assigned by the operations team according to availability and the organization required for that day’s route. Guests cannot choose or request a specific vehicle or seat through the booking platform, directly with staff, or at the pickup location. Our team will always try to make the ride as comfortable as possible, but exact seats, spaces, or vehicles cannot be blocked, held, or guaranteed.
  • If you are traveling with relatives, friends, or another group that made a separate reservation, please let us know before the tour date so we can check whether it may be possible for everyone to travel together. When all travelers are picked up from the same accommodation, we will make an effort to coordinate it, but it is still not guaranteed. If the pickups are in the same city but at different hotels, we may try to arrange it, although traveling together cannot be assured. If the reservations begin in different cities, this request cannot be coordinated.
  • Pickup service is only available in the cities and zones listed in the Transportation section of this product. Travelers cannot meet the group directly at Chichen Itza, at another attraction included in the itinerary, or at any location outside the authorized pickup areas. For example, joining the tour at Chichen Itza after arriving in your own vehicle is not allowed. However, pickup from a hotel located within the approved service area, such as Moon Palace Resort, may be possible depending on the listed coverage. To keep the tour properly organized and ensure safe communication with all guests, every traveler must meet our team in the morning at the assigned pickup point, board our transportation, and complete the required check-in process before the experience starts.
  • If your reservation does not yet show a confirmed hotel or meeting point, you must send this information to our team no later than the day before the tour. From Monday to Saturday, the deadline is 21:50 hrs, GMT-5. On Sundays, the deadline is 8:00 PM, GMT-5. You may provide the information through any available contact channel. After the deadline has passed, same-day or last-minute pickup arrangements can no longer be processed. If we do not receive the required hotel or meeting point information on time, the reservation will be automatically moved to the next available date. This automatic date change has no extra cost, fee, or penalty. However, once the booking has been rescheduled for this reason, it will no longer be eligible for a refund.
  • The durations shown in the itinerary represent the complete time assigned to each section of the experience. These times may include driving between locations, the visit itself, activity time, boarding, organization, and the time required to continue the route or return. They should not be understood as the exact time spent only inside each attraction. Please refer to the itinerary for the approximate timing of the full experience.
  • Our team works to keep the tour as close as possible to the planned schedule. However, the timing also depends on guests being ready at the assigned pickup time and returning promptly at each stop. Traffic, road conditions, and other route factors may also affect the day and are outside our control. Please follow the meeting times given by the guide and respect the time assigned at every location. Even a very short delay can accumulate during the day and affect the overall operation of the tour.
  • The box lunch included with this experience is a fixed option served as part of the standard meal arrangement. It cannot be changed or adjusted for special diets, food restrictions, allergies, or personal preferences.
  • The included lunch is served as a regional Mexican buffet. Travelers may choose from the food options available at the buffet. Vegetarian options are offered, but the buffet is not currently adaptable for other specific dietary requirements.

Photos

Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya in Playa del Carmen, photo 2Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya in Playa del Carmen, photo 3Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya in Playa del Carmen, photo 4Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya in Playa del Carmen, photo 5Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya in Playa del Carmen, photo 6Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya in Playa del Carmen, photo 7

What travelers are saying

Outty’s summary of the themes that recur across 10 traveler reviews. Written by us, not quoted from reviewers.

The guide

4 mentions

Travelers single out the guide as the reason the experience works.

Organization

2 mentions

Pickup, timing, and logistics are described as running smoothly.

Food and drink

2 mentions

The tastings and food stops are a highlight for most reviewers.

Pace and timing

2 mentions

Several reviewers found the schedule tight or the day long.

Traveler reviews

10 verified traveler reviews for Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya. Ratings and reviews provided by Viator and Tripadvisor.

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Sadie_S · June 2026

Marco was pleasant make...

Marco was pleasant make you feel welcome. Joshua was very racist he would offer all the Spanish on the bus name tag and coming back soda, beer and Tequilla and would step pass my seat. When i address him about it he stated i should get a micro phone and announce it he's very rude and disrespectful.

via Viator

Q5945BMryanw · June 2026

Exceptional Tour of Chichen Itza, Cenote, and Valladolid

This was an amazing tour and one of the highlights of our trip to Playa del Carmen! Manuel and Victor were outstanding guides, and Carlos was an excellent driver who got us safely and comfortably to each destination. Manuel and Victor brought the history of Chichen Itza to life with their knowledge, enthusiasm, and storytelling. They did a fantastic job explaining the significance of the Mayan civilization, the Pyramid of Kukulcán, the Great Ball Court, and many other fascinating aspects of the site. Their passion for the history and culture made the experience much more meaningful than simply walking through the ruins on our own. The entire day was well organized, from the visit to Chichen Itza to the refreshing swim in the cenote, the delicious buffet lunch, and the stop in beautiful Valladolid. We never felt rushed, and the guides kept the group informed and engaged throughout the day. A special thank you to Carlos for navigating a long day of travel with professionalism and care. The transportation was comfortable, and we felt safe the entire time. If you're looking for the perfect combination of history, culture, adventure, and relaxation, this tour is a must. Manuel, Victor, and Carlos made it an unforgettable experience. Highly recommended!

via Tripadvisor

JoseAntonio_M · June 2026

Excess of unplanned and uninteresting activities.

More time is wasted on the activities they promote for sales than actually visiting the places of interest. Delays of 35 minutes in pickup and a 2-hour delay in completion.

via Viator (translated)

Melanie_K · July 2025

Canceled Tour, Promised refund, never received

The company canceled this tour the morning of the excursion due to an issue with transportation. Shared that they will accommodate us for the 1pm excursion, which I agreed to, however, they then never responded to me to confirm, etc. Later shared that they would issue me a full refund and send a confirmation email. This was on 06.25.25, still no refund issued and they stopped responding to me on WhatsUp, where we were previously communicating. Very shady business practice! Now working with my credit card to get my money back however who wants this type of experience while on vacation. Note, I always book my excursions thru Viator and never had an issue until booking with this shady company. Do yourself a favor, I book with another trustworthy business. You’ve been warned…

via Viator

Mika_G · June 2025

Adventurous Travel- Excursion was AWESOME- Viator was AWFUL

Honestly—the excursion itself was incredible. The cenotes were breathtaking, zip lining and tequila tasting were a blast, and even though the ATVs were just okay (short and not super thrilling), the overall experience was fantastic. Adventurous Travel in Cancun was kind, responsive, and professional—everything Viator was NOT! They went above and beyond to make it right, offering us alternate excursions that did include Cancun resort pick-up. We had to pay a a bit extra due to pricing being different when you’re further from the tour, etc., which is absolutely expected to change, but it was worth it. ******Viator’s customer support is completely unhelpful and clearly not properly trained. We booked an excursion for 4 people while in Oklahoma before traveling to Cancun, and our travel agent confirmed that our resort was within the pick-up range. While in Cancun more of our group decided to come with. Since our travel agent made it a point to stress the importance of ensuring that transportation was provided from our resort when booking- I decided to call because my WiFi was slow and spotty, I called Viator bc I trusted them with all our information and I even double/triple-checked to make sure this excursion was out of Cancún. I asked several times, and every time I was reassured that pick-up from our resort was available. Even logging into my app in the notes/special requests gave our hotel location. Less than 24 hours before the excursion, I received an email saying our pick-up location was actually over an HOUR away in Playa del Carmen. The email suggested we “make arrangements” to get there ourselves or reschedule. I immediately called Viator customer service again and explained that I had confirmed multiple times that our resort was within the pickup area. Not only did the agent refuse to help, but she also refused to escalate me to a supervisor. She kept deflecting, claiming they couldn’t do anything more- she also tried to say I didn’t book with them directly via phone but 2 min before said she could see that I had called them to book —She offered zero solutions, other than find transportation (which cheapest I found was $250 US dollars) no refund, no credits, and didn’t even offer to contact the tour operator on my behalf. Basically, my only options were: lose the money or reschedule to a date that wouldn’t work. Thankfully, the actual tour operator (Adventours Travel) reached out to me directly that evening recognizing we were outside of the pick up locations by quite a distance.

via Viator

Good to know

Duration
13 hours
Free cancellation
Up to 24h before
Minimum age to book
All ages
Availability
Bookable today
Runs on
Every day
Price range
$36 to $60
Hotel pickup
Included for all travelers
Booked in 30 days
4
Verdict
Worth a Look

Why this scores 57

The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

Traveler sentiment (30% weight)53
Review evidence (18% weight)36
Booking momentum (14% weight)29
Value for money (12% weight)100
Listing quality (10% weight)100
Local standing (8% weight)10
Booking flexibility (8% weight)100

Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya: questions travelers ask

Practical detail on this experience, plus the wider planning questions for Playa del Carmen.

How much does Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya cost?

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Prices start at $36 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

How long does Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya take?

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Plan for about 13 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.

Is Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya worth it?

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It holds an Outty Ranking of 57 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.7/5 across 10 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.

Can I cancel or reschedule Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya?

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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

Is Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya suitable for kids and families?

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Yes, all ages are welcome. Families should still weigh the 13-hour running time, and strollers are easier on the earlier, quieter departures.

How far in advance should I book Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya?

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Around 4 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

What should I bring or wear?

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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 13-hour experience runs outdoors or after sunset.

Where does Chichen Itza, Cenote and Valladolid Tour, from Riviera Maya start and how do I get there?

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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

What are the best things to do in Playa del Carmen?

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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include VIP Chichen Itza Private Tour, VIP Tulum Private Tour, Chichen Itza Private Tour VIP. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

When is the best time to visit Playa del Carmen?

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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

How many days do you need in Playa del Carmen?

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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

Do I book through Outty or through the operator?

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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

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