Bosphorus Dinner Cruise & Night Show

Highly overated

Paid of all inclusive and had to pay for alcoholic drinks. Aggressive photographer insisting that we buy photos. Food was mediocre at best. Entertainment and music was loud and overbearing. You couldn’t even talk to each other. Our driver was rude and late for pick up and smoked in the vehicle while we were driving. Very unpleasant and highly overrated.

Response from the operator: Dear Chandre, First and foremost, we are truly sorry to hear that your experience did not meet your expectations. We sincerely regret that you left with such a negative impression. We would like to address the concerns you raised individually and provide some clarification. 1. Pick-up Service: According to our records, our vehicle arrived at your hotel on time. In fact, our driver waited an additional 15 minutes because your group had not yet assembled, which unfortunately caused a delay for our other guests. Nevertheless, we regret that you felt inconvenienced by the pick-up arrangements. 2. Photography Service: Our photography service is entirely optional, and guests are never required to purchase photographs. If a guest expresses that they are not interested, the photographer is expected to respect that decision and move on. If you felt pressured in any way, we sincerely apologize for this, and we will address the matter with the staff member concerned to ensure that our service standards are maintained. 3. Entertainment and Music: Our Bosphorus cruise is designed to offer an enjoyable and lively atmosphere, featuring various performances and DJ entertainment. As such, music and entertainment are an integral part of the experience. We would also like to mention that our vessel has three decks, offering guests the opportunity to choose different areas according to their preferences. However, we understand that sound levels can affect guests differently, and we appreciate your feedback on this matter. 4. Driver Conduct: Smoking inside our vehicles is not permitted. We take this matter seriously and will review the available camera footage and relevant records to investigate your complaint. Should your concerns be confirmed, appropriate action will be taken. We apologize for any discomfort you may have experienced during your transfer. 5. Food and Overall Experience: On the day of your tour, our boat was operating at full capacity. While we always strive to provide a smooth and enjoyable experience, we acknowledge that misunderstandings or service issues can occasionally arise. Our team is available throughout the tour to assist guests, and our WhatsApp contact number was shared with you prior to the cruise, along with an invitation to contact us should you need any assistance. We regret that we were not given the opportunity to address your concerns during the experience and resolve them promptly. Once again, we sincerely apologize for the aspects of your experience that did not meet your expectations. Your feedback is valuable to us, as it helps us identify areas where we can improve and take the necessary steps to prevent similar situations in the future. Thank you for sharing your comments with us. We take all guest feedback seriously and remain committed to continuously improving the quality of our services.

via Viator

Grateful night I be solo traveling

The Bosphorus night cruise was an unforgettable experience. The views of the illuminated palaces and bridges were breathtaking, providing a perfect backdrop for the evening. The entertainment was lively and authentic, showcasing the best of Turkish culture. I was also impressed by the quality of the dinner and the professional service of the crew. Everything was well-organized and happened right on schedule. I highly recommend this tour to anyone looking to see Istanbul’s magic from the water."

via Viator

Don’t hesitate- book it

Awesome ride, great performances and awesome planning. Response time was so fast and very kind. I am staying at a busy area and on a weekend - finding us can be difficult! They were all over it and the chicken dinner - awesome!

Response from the operator: We are trying to do our best for your happiness, Thank you for your nice comments.

via Tripadvisor

It was OK!

We enjoyed the actual boat trip & the meal. The transport was, I’m afraid, a different matter. We were ready to be picked up before the time stated but they failed to arrive. We emailed, sent a WhatsApp but got no response to either. In the end the hotel staff rang for us and they eventually sent a driver for us 1.5 hours after the stated time. We arrived at the boat as the very last passengers - 30 mins after it was due to depart. I have emailed Viator about this but I am still waiting for their response.

Response from the operator: Hello, thank you for joining our tour. I apologize for the inconvenience you experienced with the transfer. We will need to reiterate the situation in our WhatsApp messages, as well as share the status. Due to the heavy traffic of the day, as well as the closure of many roads due to certain competitions, we were to pick up you a little late. Despite this, our boat not depart without letting you . Our goal is to ensure you leave happy by providing service. I apologize again for these situations with crowded traffic informed.

via Viator

Excellent value for money with lasting memories

This was a great experience from the time of booking (communication was clear), the transfer to & from the boat was on time, and the actual cruise was very memorable. The food was average (I was not expecting it to be anything more), but the actual cruise experience was excellent. The dancing and music throughout the evening was very entertaining and enjoyable, and of course the views were spectacular and very special.

Response from the operator: We are very happy that you had a nice evening with us. Thank you for your nice comments. We look forward to welcoming you again.

via Viator