
Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup
Traveler rating
4.2/5
Based on 1,485 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup worth booking?
Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup is a 7-hour experience in Krakow, Poland, from $37 per person. It scores 73 out of 100 on the Outty Ranking, which we label “Strongly Recommended”, based on a 4.2/5 rating across 1,485 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 73 / 100
- Rating
- 4.2/5 (1,485)
- Duration
- 7 hours
- From
- $37 per person
Visit the largest former Nazi concentration camp on a 7-hour tour from Krakow. Learn more about the Nazi program of "Abreit Macht Frei" and the genocide of World War II. Explore the gas chambers and barracks with a licensed English speaking guide from Auschwitz Birkenau State Museum. The live guide is in English. Other language options available only with the guide book. On certain days, due to the high number of bookings, especially those made at the last minute, I reserve the right to substitute a English speaking guide from the Auschwitz Birkenau Museum with a guide in another available language. As a partial compensation, we will purchase English guide books and lunchboxes for you on that day. The official regulations of the Auschwitz-Birkenau Museum do not specify an age restriction; however, given the scale of the atrocities that took place at the camp, we do not recommend visits for children under the age of 14.
What you get
About this experience
Visit the largest former Nazi concentration camp on a 7-hour tour from Krakow. Learn more about the Nazi program of "Abreit Macht Frei" and the genocide of World War II. Explore the gas chambers and barracks with a licensed English speaking guide from Auschwitz Birkenau State Museum. The live guide is in English. Other language options available only with the guide book. On certain days, due to the high number of bookings, especially those made at the last minute, I reserve the right to substitute a English speaking guide from the Auschwitz Birkenau Museum with a guide in another available language. As a partial compensation, we will purchase English guide books and lunchboxes for you on that day. The official regulations of the Auschwitz-Birkenau Museum do not specify an age restriction; however, given the scale of the atrocities that took place at the camp, we do not recommend visits for children under the age of 14.
What's included
Included
- Lunch
- Local guide
- Professional art historian guide
- Transport by air-conditioned minivan
- Hotel pick-up and drop-off
Not included
- Tips
What you'll see and do
Krakow
Hotel pick up and drive ro Auschwitz about 70 km
120 minutes here
Panstwowe Muzeum Auschwitz-Birkenau
Founded on 27 April 1940, Auschwitz became the site of extermination by inhumane conditions and physical destruction of prisoners. It was the biggest death camp of the Nazi regime and during your tour a licensed guide will sensitively take you to see the barbed wire fences, watchtowers, barracks, gallows and gas chambers; these depict the circumstances under which the Nazi genocide took place.
60 minutes here · Admission included
Break for lunch and drive from Auschwitz to Birkenau - 5 km
30 minutes here
Brzezinka
Birkenau - establish as a second camp after Auschwitz. Is 10 time bigger and Nazi killed here even 40 thousand people in one day !
60 minutes here
Krakow
Drive back to your address in Kraków
120 minutes here
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 10 minutes before departure.
Options you can book
Private transport + lunchboxes
All pick-up options: We can pick you up from any address in Krakow or from the airport, train station Reilway Ramp: Driver can show you a place that is not part of the regular tour - the original ramp Premium: You have a driver and a car only at your disposal, if you want to return to Krakow earlier, change your plans, no problem. Duration: 7 hours: Regular time Lunch Boxes: Yours driver will prepare for you a baguette with cheese and ham, an apple, a banana, water and a chocolate bar Lexus ES limousine 2025: The premium luxury limousine. With that option lunch is include the price. Also paper guide in your language. Pickup included
Lunch Included
Hotel pick up included: Day before tour we will let you know about exact pick up time from yours address. Pickups will be between 6:00 AM - 1:00 PM. Duration: 7 hours Lunch box: You do not need to think about food. Our host will manage for you lunch- big sandwich, water, chocolate, apple. Minivan 8 people: Lunch is for all group size 20 pax bus : Lunch is for all group size Pickup included
Minivan max 8 persons in bus
Pick up from yours address Small group : Travel with small comfortable minivan with maximum 8 persons. In Auschwitz group is 30 persons. Duration: 8 hours Minivan Exceptions: On certain days, we reserve the right to replace the minivan with a larger car and to arrange a meeting point Pickup included
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- cs, de, uk, en, it, pl, fr, nl, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- ComFort Tours Cracow
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
- Children must be accompanied by an adult
- Dress code is smart casual
- We can accommodate dietary Lunchbox restrictions such as vegetarian, vegan, gluten-free
- Please note! The tour is guided in English. In French, Italian, German and Spanish there are optional paper book guides.
- Minivan tour
- English speaking driver and guide
Photos






What travelers are saying
Outty’s summary of the themes that recur across 1,474 traveler reviews. Written by us, not quoted from reviewers.
The guide
7 mentionsTravelers single out the guide as the reason the experience works.
Organization
3 mentionsPickup, timing, and logistics are described as running smoothly.
Knowledge and storytelling
2 mentionsReviewers describe the commentary as informative rather than scripted.
Traveler reviews
1,474 verified traveler reviews for Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup. Ratings and reviews provided by Viator and Tripadvisor.
DO NOT GO WITH THIS COMPANY AND WHY
DO NOT GO WITH THIS COMPANY AND WHY.. they changed the time at the last minute once they had taken the money this moved us from 9am departure to 2.10 which meant a rushed day not being able to see everything and us running around trying to see what we could and the LIVE-GUIDED TOUR - we had NO GUIDE so a complete rip off altogether and NO REFUND or discount. The only good thing well the big sandwich was big.
via Tripadvisor
Krakau Tour : buy your ticket in the museum and don't be cheated by GetYourGuide
Very disappointing experience – last-minute cancellation of Auschwitz tour We booked a tour to Auschwitz through GetYourGuide with Comfort Tours because we wanted to organize this important trip in advance. Unfortunately, we only received notice one day before the scheduled tour that the excursion could not take place because Comfort Tours had no tickets left. We find this particularly disappointing. When you book an excursion in advance and assume everything is arranged, you don't expect to find out only the day before that there are actually no tickets available. After that, we had to send multiple emails to get clarity. In the end, GetYourGuide refunded . It doesn't take away the disappointment: finding an alternative Auschwitz tour on such short notice was not possible, and our planned trip fell through as a result. Our experience with Comfort Tours was therefore very disappointing. If there are no tickets available, that should be checked before the tour goes on sale, instead of accepting a booking and canceling it only a day before. GetYourGuide did a few communications, but we would advise others to make sure the tickets are actually guaranteed when booking an Auschwitz tour. We went to Krakau without a possibility to visit Auschwitz & Birckenau. Thnx to GetyourGuide.
via Tripadvisor
Bad experience
I strongly advise against using this @comfort_tours_cracow agency. I bought and booked tickets for Auschwitz through them, and with less than 24 hours' notice, they’ve just written to say they’re cancelling them and we won't be able to get in tomorrow. It’s disgraceful; they sold more tickets than they could actually provide, and I’m the one who has to pay the price. I traveled all the way from Spain for this????? Amazing …. What do I do now? How will they compensate me for this? Please, don't book anything with them; they aren't a reputable agency.
via Tripadvisor
Pick up at my hotel and...
Pick up at my hotel and having lunch provided made it easy. Olek was a courteous and safe driver. Our guide was knowledgeable and kept me engaged the whole time.
via Viator
Auschwitz Tour
Excellent communication with this group keeping you informed daily. Our pick up was right on time and the driver was Excellent. The tour guide was very knowledgeable and polite and the tour was amazing even the 2nd time around. Highly recommend it.
via Tripadvisor
Good to know
- Duration
- 7 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $37 to $475
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 520
- Verdict
- Strongly Recommended
Who runs this experience
Operated by ComFort Tours Cracow, who run 19 experiences we rank across 1 city, with an average Outty Ranking of 48.2.
See everything ComFort Tours Cracow runsWhy this scores 73
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Krakow.
How much does Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup cost?
+
Prices start at $37 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Krakow usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup take?
+
Plan for about 7 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Krakow is not rushed.
Is Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup worth it?
+
It holds an Outty Ranking of 73 out of 100, which we label "Strongly Recommended". That score blends traveler sentiment (4.2/5 across 1,485 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable most popular in Krakow, and how flexible the cancellation terms are.
Can I cancel or reschedule Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
+
Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup suitable for kids and families?
+
Yes, all ages are welcome. Families should still weigh the 7-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
+
Around 520 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Krakow can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
+
Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Krakow and add a light layer if any part of the 7-hour experience runs outdoors or after sunset.
Where does Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup start and how do I get there?
+
The exact meeting point and directions are on your voucher once you book, and they sit in central Krakow within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Krakow?
+
On Outty we rank every Krakow experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Complete Cracow Bike Tour (small group of maximum 15 people!), Krakow–Zakopane: Cable Car, Chocholow Baths, Cheese & Vodka, Krakow to Auschwitz Birkenau Guided Tour with Transfer and Ticket. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Krakow?
+
Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Krakow?
+
Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
+
Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
+
Included: Lunch; Local guide; Professional art historian guide; Transport by air-conditioned minivan; and Hotel pick-up and drop-off. Not included: Tips. Always check the voucher for the final list before you travel.
Does Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup include hotel pickup?
+
Yes, pickup is offered for every traveler from 359 listed pickup locations in and around Krakow. Be ready about 10 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup offered in?
+
It is offered in Czech, German, Ukrainian, English, Italian, Polish, French, Dutch and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
+
Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup wheelchair or stroller accessible?
+
The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; and Specialized infant seats are available. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup if the weather is bad?
+
This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
+
Across 1,485 reviews averaging 4.2 out of 5, recurring themes include the guide, organization, knowledge and storytelling. Travelers single out the guide as the reason the experience works.
What booking options are available for Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
+
There are 3 options to choose from, including Private transport + lunchboxes, Lunch Included, Minivan max 8 persons in bus. Prices and start times differ by option, so compare them on the booking screen.
Ready to lock in your spot?
Pick a date, choose your group, and see the exact price for Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup.
Pick your date




