
Auschwitz-Birkenau Memorial and Museum Trip from Krakow
Traveler rating
4.6/5
Based on 302 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Auschwitz-Birkenau Memorial and Museum Trip from Krakow worth booking?
Auschwitz-Birkenau Memorial and Museum Trip from Krakow is a 7-hour experience in Krakow, Poland, from $88 per person. It scores 77 out of 100 on the Outty Ranking, which we label “Strongly Recommended”, based on a 4.6/5 rating across 302 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 77 / 100
- Rating
- 4.6/5 (302)
- Duration
- 7 hours
- From
- $88 per person
Visiting Auschwitz-Birkenau is a solemn and morbid journey, but one worth the price. The unassuming towns of Oświęcim and Brzezinka, only an hour from Kraków, are the site of a horrifying tragedy. The Auschwitz-Birkenau complex embodies the grim objective of the Holocaust - gathering and exterminating masses of people in inhuman ways and conditions. Initially planned to serve primarily as a concentration camp, Auschwitz-Birkenau was transformed into a factory of death. The cold and ruthless industrial design of this genocide camp murdered around 1,5 million people. Every year, countless visitors from across the entire world come to Auschwitz to commemorate these victims and never forget what took place there. For those doing it for the first time, a guide-assisted trip is the best choice. No amount of reading about it can compare to seeing the gas chambers and crematoria with your own eyes. This experience will stay with you for the rest of your life.
What you get
About this experience
Visiting Auschwitz-Birkenau is a solemn and morbid journey, but one worth the price. The unassuming towns of Oświęcim and Brzezinka, only an hour from Kraków, are the site of a horrifying tragedy. The Auschwitz-Birkenau complex embodies the grim objective of the Holocaust - gathering and exterminating masses of people in inhuman ways and conditions. Initially planned to serve primarily as a concentration camp, Auschwitz-Birkenau was transformed into a factory of death. The cold and ruthless industrial design of this genocide camp murdered around 1,5 million people. Every year, countless visitors from across the entire world come to Auschwitz to commemorate these victims and never forget what took place there. For those doing it for the first time, a guide-assisted trip is the best choice. No amount of reading about it can compare to seeing the gas chambers and crematoria with your own eyes. This experience will stay with you for the rest of your life.
What's included
Included
- Hotel pickup and drop-off
- Documentary movie (subject to availability)
- Guaranteed entry tickets
- Insurance
- Standard 3.5 hour group tour of Auschwitz and Birkenau
Not included
- Gratuities
- Food and drinks
What you'll see and do
The pickups are provided between 5:300 and 7:30, depending on the entry time, your accommodation, and our schedules. The pickup time is always confirmed by text and email the day before the tour. The tour is operated in a group of a maximum of 30 people. During the trip, you will watch a documentary movie about the history of the Nazi concentration camps (subject to availability).
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Panstwowe Muzeum Auschwitz-Birkenau
Guaranteed entry tickets! Visit the most well-known former concentration camp and the place of the biggest and most tragic genocide in the world history – The Auschwitz-Birkenau Museum that has witnessed death of around 1.5 million people committed by the Nazis. During your trip, you will visit Auschwitz I, which was the first and main part of the camp but also served as administrative headquarters for the whole complex and Birkenau, which was initially designed as a concentration camp and quickly turned into the main place of the genocide with gas chambers and crematoria. Birkenau was also the place where women’s camp was located. It definitely is a must-see place in Poland, but also in Europe altogether.
180 minutes here · Admission included
After the tour, you will be dropped off at your accommodation or in the Krakow city center. If your hotel is located within the Old Town or Jewish Quarter, we will drop you off at the closest meeting point.
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Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 30 minutes before departure.
Options you can book
11:00am Limited Availability
11:00 slot: For this option, we will pick you up around 10:30-11:00. The tour at the museum starts at 13:30. Guaranteed entry tickets. Pickup included
Private transportation
Car or Minivan: Travel by comfortable sedan car Skoda Superb or minivan Mercedes-Benz Vito just for your booking. Shared guide: This option includes private transportation to and from the museum and ashared guide inside the museum with tickets as well. Pickup included
Auschwitz-Birkenau Memorial and Museum Trip from Krakow
Guaranteed entry tickets : The entry tickets and guided tour are booked in advance. The entry is guaranteed. The tours are never cancelled! Pickup included
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Mr.Shuttle
Know before you go
- Specialized infant seats are available
- Travelers should have at least a moderate level of physical fitness
- Please note that the maximum size of bags and backpacks allowed on the museum grounds is 30 x 20 x 10 centimeters (roughly 12 x 8 x 4 inches). You can always leave your belongings inside the bus which will be parked nearby
- The Museum is not recommended for visitors under the age of 14. The final decision depends on parents or legal guardians.
Photos






What travelers are saying
Outty’s summary of the themes that recur across 299 traveler reviews. Written by us, not quoted from reviewers.
Organization
7 mentionsPickup, timing, and logistics are described as running smoothly.
The guide
6 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
5 mentionsReviewers describe the commentary as informative rather than scripted.
Pace and timing
2 mentionsSeveral reviewers found the schedule tight or the day long.
Traveler reviews
299 verified traveler reviews for Auschwitz-Birkenau Memorial and Museum Trip from Krakow. Ratings and reviews provided by Viator and Tripadvisor.
Exceptional service
Really can’t praise this company enough,would highly recommend their tours,Frank our driver had exceptional knowledge on every question he was asked,everything was explained very clearly,contact throughout was perfect,well done and many thanks
via Tripadvisor
Excellent service!
Everything was very well organised, from pick up to drop off. The tour guide was very knowledgeable and theres also an option to have lunch provided which was very nice. Would highly recommend.
via Tripadvisor
Tours
Highly recommended using Mr Shuttle for day trips. Very friendly and well organised. Will be using them again.
via Tripadvisor
Disappointing
Booked with Mr Shuttle as recommended by a friend. Pick up and driver were fine but tour was poor. Guide rushed us through with no time to stop and read information boards. He just continued the tour irrespective of whether everyone was with him. The Auchwitz tour was just a conveyor belt of groups again no time for reflection and at one point we joined the wrong group because our guide had disappeared. Tour of Birkenau was a waste of time. Very long walk to look at one barrack building. Did not visit the memorial etc even though we could see other groups there. My companion has done the trip before and thought that his earlier experience had been much better. I would have learned more if I had been able to move at my own pace with time to read and to reflect.
via Tripadvisor
Excellent organization and a flawless experience
We are extremely satisfied with our visit to Auschwitz organized by Mr. Shuttle. Everything was perfectly arranged from start to finish. Our driver picked us up exactly on time, and the journey was comfortable and pleasant. The guide was also excellent – knowledgeable, professional, and very engaging throughout the tour. The entire experience was incredibly well organized, which allowed us to focus fully on this important and moving visit. We highly recommend Mr. Shuttle to anyone planning a trip to Auschwitz. Thank you for the outstanding service and flawless organization!
via Tripadvisor
Good to know
- Duration
- 7 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $88 to $340
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 106
- Verdict
- Strongly Recommended
Who runs this experience
Operated by Mr.Shuttle, who run 14 experiences we rank across 3 cities, with an average Outty Ranking of 57.8.
See everything Mr.Shuttle runsWhy this scores 77
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Auschwitz-Birkenau Memorial and Museum Trip from Krakow: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Krakow.
How much does Auschwitz-Birkenau Memorial and Museum Trip from Krakow cost?
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Prices start at $88 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Krakow usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Auschwitz-Birkenau Memorial and Museum Trip from Krakow take?
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Plan for about 7 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Krakow is not rushed.
Is Auschwitz-Birkenau Memorial and Museum Trip from Krakow worth it?
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It holds an Outty Ranking of 77 out of 100, which we label "Strongly Recommended". That score blends traveler sentiment (4.6/5 across 302 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable most popular in Krakow, and how flexible the cancellation terms are.
Can I cancel or reschedule Auschwitz-Birkenau Memorial and Museum Trip from Krakow?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Auschwitz-Birkenau Memorial and Museum Trip from Krakow suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 7-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Auschwitz-Birkenau Memorial and Museum Trip from Krakow?
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Around 106 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Krakow can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Krakow and add a light layer if any part of the 7-hour experience runs outdoors or after sunset.
Where does Auschwitz-Birkenau Memorial and Museum Trip from Krakow start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Krakow within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Krakow?
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On Outty we rank every Krakow experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Complete Cracow Bike Tour (small group of maximum 15 people!), Krakow–Zakopane: Cable Car, Chocholow Baths, Cheese & Vodka, Krakow to Auschwitz Birkenau Guided Tour with Transfer and Ticket. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Krakow?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Krakow?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Auschwitz-Birkenau Memorial and Museum Trip from Krakow?
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Included: Hotel pickup and drop-off; Documentary movie (subject to availability); Guaranteed entry tickets; Insurance; and Standard 3.5 hour group tour of Auschwitz and Birkenau. Not included: Gratuities; and Food and drinks. Always check the voucher for the final list before you travel.
Does Auschwitz-Birkenau Memorial and Museum Trip from Krakow include hotel pickup?
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Yes, pickup is offered for every traveler from 117 listed pickup locations in and around Krakow. Be ready about 30 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Auschwitz-Birkenau Memorial and Museum Trip from Krakow offered in?
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It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Auschwitz-Birkenau Memorial and Museum Trip from Krakow?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Auschwitz-Birkenau Memorial and Museum Trip from Krakow wheelchair or stroller accessible?
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The operator notes: Specialized infant seats are available. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Auschwitz-Birkenau Memorial and Museum Trip from Krakow if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Krakow. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Auschwitz-Birkenau Memorial and Museum Trip from Krakow?
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Across 302 reviews averaging 4.6 out of 5, recurring themes include organization, the guide, knowledge and storytelling. Pickup, timing, and logistics are described as running smoothly. One thing to know: Several reviewers found the schedule tight or the day long.
What booking options are available for Auschwitz-Birkenau Memorial and Museum Trip from Krakow?
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There are 3 options to choose from, including 11:00am Limited Availability, Private transportation, Auschwitz-Birkenau Memorial and Museum Trip from Krakow. Prices and start times differ by option, so compare them on the booking screen.
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