Akumal Cenote Snorkeling with Turtles from Playa del Carmen
Playa del Carmen, Mexico

Akumal Cenote Snorkeling with Turtles from Playa del Carmen

Outty Ranking 51 4.3 · 3 traveler reviews4 hoursFrom $129
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Outty Ranking

51/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

4.3/5

Based on 3 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Akumal Cenote Snorkeling with Turtles from Playa del Carmen worth booking?

Akumal Cenote Snorkeling with Turtles from Playa del Carmen is a 4-hour experience in Playa del Carmen, Mexico, from $129 per person. It scores 51 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.3/5 rating across 3 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
51 / 100
Rating
4.3/5 (3)
Duration
4 hours
From
$129 per person

Small groups of 20 people during snorkeling allow the guests a more intimate experience with the turtles. Other operators use larger groups. Be aware that there could be more than 20 on the transfer. This allows access to Akumal a million times easier.

What you get

    About this experience

    Small groups of 20 people during snorkeling allow the guests a more intimate experience with the turtles. Other operators use larger groups. Be aware that there could be more than 20 on the transfer. This allows access to Akumal a million times easier.

    What's included

    Included

    • Transport
    • Entrance fees
    • Light snack
    • Snorkeling equipment and wetsuit for the cenote

    Not included

    • Lunch
    • Tips
    • Photos

    Where it starts and ends

    Hotel pickup

    Pickup is included for all travelers. Pickup begins about 120 minutes before departure.

    Options you can book

    • Pick ups from Playa del Carmen

      Departure from Playa del Carme Pickup included

    • PIck ups from Cancún

      Departure From Cancun Pickup included

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en, es
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 6 travelers per booking
    Operated by
    TUI MEXICANA SA de CV

    Know before you go

    • Travelers should have at least a moderate level of physical fitness
    • Turtle view guarantee. If you don’t see them we will refund you 50 percent or reschedule the tour

    Photos

    Akumal Cenote Snorkeling with Turtles from Playa del Carmen, photo 2Akumal Cenote Snorkeling with Turtles from Playa del Carmen, photo 3Akumal Cenote Snorkeling with Turtles from Playa del Carmen, photo 4Akumal Cenote Snorkeling with Turtles from Playa del Carmen, photo 5Akumal Cenote Snorkeling with Turtles from Playa del Carmen, photo 6Akumal Cenote Snorkeling with Turtles from Playa del Carmen, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 3 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    2 mentions

    Travelers single out the guide as the reason the experience works.

    Knowledge and storytelling

    2 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Photo opportunities

    2 mentions

    The views and photo stops come up again and again.

    Traveler reviews

    3 verified traveler reviews for Akumal Cenote Snorkeling with Turtles from Playa del Carmen. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    1
    4 star
    2
    3 star
    0
    2 star
    0
    1 star
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    Sort
    Lori_K · January 2025

    Fun excursion but paid...

    Fun excursion but paid $40 US but they can’t find the photos they took. Please resolve this issue if possible.

    Response from the operator: Dear valued guest, Thank you for your feedback and the time you have dedicated to write it. We are very sorry to hear about what happened and the inconveniences this has caused and we hope you were able to sort this out with the outsourced photographer. Kind regards, Customer Service Team

    via Viator

    Lisa_F · April 2024

    Saw 5 turtles. Swimming...

    Saw 5 turtles. Swimming in the Cenotes was so refreshing. Nestor was and excellent prompt driver and our guide Angie was a wealth of information about the sea life and the history of the Yucatán.

    Response from the operator: Dear valued Guest, Thank you for your very positive feedback. Your comments are very important for us to improve our services and we are glad you had a lovely experience with us and we met your travelling expectations. We appreciate your kind words for our guide and we are happy you enjoyed every part of the tour. We hope to be your choice for your future holiday destinations. Kind regards, Customer Service team

    via Viator

    H8987LNemmab · March 2024

    Fantastic experience

    Recently went on this tour and I can't describe how amazing it was. Thankfully we got to see 3 turtles, stingray and a variety of fish which was an incredible experience. The cenote was also a fantastic scenery and our guide Maria was incredible and so knowledgeable. She was also very friendly and approachable, definitely a highlight and would absolutely recommend 👌

    Response from the operator: Dear valued Guest, Thank you for your very positive feedback. Your comments are very important for us to improve our services and we are glad you had a lovely experience with us and we met your travelling expectations. We appreciate your kind words for our guide and we are happy you enjoyed every part of the tour. We hope to be your choice for your future holiday destinations. Kind regards, Customer Service team

    via Tripadvisor

    Good to know

    Duration
    4 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Price range
    $129 to $139
    Hotel pickup
    Included for all travelers
    Booked in 30 days
    1
    Verdict
    Worth a Look

    Who runs this experience

    Operated by TUI MEXICANA SA de CV, who run 8 experiences we rank across 2 cities, with an average Outty Ranking of 47.9.

    See everything TUI MEXICANA SA de CV runs

    Why this scores 51

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)72
    Review evidence (18% weight)21
    Booking momentum (14% weight)13
    Value for money (12% weight)53
    Listing quality (10% weight)63
    Local standing (8% weight)44
    Booking flexibility (8% weight)100

    Akumal Cenote Snorkeling with Turtles from Playa del Carmen: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Playa del Carmen.

    How much does Akumal Cenote Snorkeling with Turtles from Playa del Carmen cost?

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    Prices start at $129 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Akumal Cenote Snorkeling with Turtles from Playa del Carmen take?

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    Plan for about 4 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.

    Is Akumal Cenote Snorkeling with Turtles from Playa del Carmen worth it?

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    It holds an Outty Ranking of 51 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.3/5 across 3 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.

    Can I cancel or reschedule Akumal Cenote Snorkeling with Turtles from Playa del Carmen?

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    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Akumal Cenote Snorkeling with Turtles from Playa del Carmen suitable for kids and families?

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    Yes, all ages are welcome. Families should still weigh the 4-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Akumal Cenote Snorkeling with Turtles from Playa del Carmen?

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    Around 1 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

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    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 4-hour experience runs outdoors or after sunset.

    Where does Akumal Cenote Snorkeling with Turtles from Playa del Carmen start and how do I get there?

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    The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Playa del Carmen?

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    On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Playa del Carmen?

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    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Playa del Carmen?

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    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

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    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Akumal Cenote Snorkeling with Turtles from Playa del Carmen?

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    Included: Transport; Entrance fees; Light snack; and Snorkeling equipment and wetsuit for the cenote. Not included: Lunch; Tips; and Photos. Always check the voucher for the final list before you travel.

    Does Akumal Cenote Snorkeling with Turtles from Playa del Carmen include hotel pickup?

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    Yes, pickup is offered for every traveler from 368 listed pickup locations in and around Playa del Carmen. Be ready about 120 minutes before the start time.

    What languages is Akumal Cenote Snorkeling with Turtles from Playa del Carmen offered in?

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    It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Akumal Cenote Snorkeling with Turtles from Playa del Carmen?

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    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    What happens to Akumal Cenote Snorkeling with Turtles from Playa del Carmen if the weather is bad?

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    This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.

    What do travelers say about Akumal Cenote Snorkeling with Turtles from Playa del Carmen?

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    Across 3 reviews averaging 4.3 out of 5, recurring themes include the guide, knowledge and storytelling, photo opportunities. Travelers single out the guide as the reason the experience works.

    What booking options are available for Akumal Cenote Snorkeling with Turtles from Playa del Carmen?

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    There are 2 options to choose from, including Pick ups from Playa del Carmen, PIck ups from Cancún. Prices and start times differ by option, so compare them on the booking screen.

    Ready to lock in your spot?

    Pick a date, choose your group, and see the exact price for Akumal Cenote Snorkeling with Turtles from Playa del Carmen.

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