Accra Guided City Tour: Cultural and Historical Experience

Great value for money....

Great value for money. Definitely a day trip to remember. Our guide Mr T was friendly patient and so accommodating. Overall experience was one for the memory books! You get to learn Accra history and culture.

via Viator

Must do tour in Accra.

Excellent, well arranged tour covering Kwame Nkrumah Memorial Park, Makola Market, Independence Square, W.E.B. DuBois Center We did not go to the Jamestown Lighthouse. Perhaps the tour should be lengthened by another hour. It starts at 9am but comically, no one was available to guide us at the W.E.B. DuBois Center, since we arrived early. Luckily the center's your guide arrived withing 20 minutes while we watch a video. Ghana has lots of history, and the fight for independence and all the stories around it were highlights. Love the visit to the Makola Market. However need to give some time for folks to purchase items at the market. We were instead told to shop at the Center for National Culture which was more for tourist at exorbitant prices. I suspect the your operator had a family member there they wanted us to patronage. The clothes and items at W.E.B. DuBois Center and Kwame Nkrumah Memorial Park were more affordable.

Response from the operator: Thank you for sharing your detailed feedback. We’re glad you enjoyed exploring Ghana’s history, visiting Makola Market, and learning about the country’s struggle for independence. We sincerely apologize for the delay at the W.E.B. DuBois Center and for missing the Jamestown Lighthouse. We also appreciate your suggestions regarding tour duration and allowing more time for shopping at Makola Market. We take your concerns about the shopping recommendations seriously and will share your feedback with our team for review. Thank you for choosing Expedition-Go Tours and helping us improve our guests’ experiences. 🇬🇭

via Tripadvisor

A disappointing experience

I was meant to partake on this tour on the 17th of September with my mother but it did not go as planned. We were picked up with a slight delay because of traffic which we completely understood, but on our way to the first site that is where the problem started. We were driving in circles like we were on a wild goose chase for an hour. We experienced lack of proper communication from the management of Expedition to the driver and the amenities that were meant to be provided was not provided like proper air conditioning, free WiFi..etc It was very frustrating that we and other passengers decided not to continue with the tour. We spoke with Emmanuella and expressed our disappointment to her, which she promised to escalate with the Expedition Go Tours Finance department. A big thank you to Mr Thompson who came to apologize, explain and told us he would have loved to reschedule and take us the following day but unfortunately we had commitments that did not allow us to go. He validated our concerns, disappointments and was a very pleasant person. We demanded an immediate refund and we were told from the head of finance that it will be a few days. We would like to reiterate our demand that our refund be made to us as soon as possible!!!! I would like to state that I was not expecting to be making this review and it is disappointing because the reason I picked this tour was primarily because I trust Trip Advisor and I’ve used the website recommendation many times and I have not had a poor experience before. I would like to advise tour companies, and people offering various services that proper communication and organization with customers solves problems. Without effective communication from the top of the chain to the bottom, nothing works properly and every experience should be handled with the utmost care and importance.

Response from the operator: Thank you for taking the time to share your honest feedback. We sincerely apologize that your experience did not meet the standards we aim to provide, particularly regarding the communication, transportation, and amenities. We understand how frustrating it must have been, especially while travelling with your mother. We’re also grateful for your acknowledgment of Mr. Thompson’s efforts to listen, apologize, and address your concerns. Your feedback regarding communication and organization has been taken seriously and will be shared with the relevant team. We also understand your concern regarding the refund and appreciate your patience while the Finance team works to process it. We sincerely regret the disappointment caused and hope we can regain your trust in the future.

via Tripadvisor

Excellent Private Tour for First-Time Visitors to Ghana

We had such a great experience with Expedition-Go Tours! As Americans with limited experience traveling in Ghana and with Ghanaian culture, having a company that was so responsive and reassuring from the very beginning made a huge difference Emmanuella was incredibly communicative, patient, and helpful. She answered all of my questions before our trip and made the entire booking process feel easy and comfortable. We paid a little extra for a private tour, and it was absolutely worth it. Mr. T was fantastic! He arrived on time at the airport, was warm and professional, and was extremely knowledgeable about Ghana’s history and culture. We asked a lot of questions along the way, and he was able to answer every one of them while also giving us helpful insight and context about the places we visited. Mr. T was also very flexible when our plans changed during the tour. We needed to attend a real estate investment meeting, and he graciously adjusted our drop-off location to accommodate us. We truly enjoyed our time with our guide and only wish we had more time in Ghana. Expedition-Go made our short visit feel comfortable, informative, and memorable. We would absolutely book with them again and highly recommend them, especially to first-time visitors to Ghana.

Response from the operator: Thank you so much for your wonderful and thoughtful review. We’re delighted to hear that Expedition-Go Tours made your first experience in Ghana comfortable, easy, and memorable. We’re especially glad that Emmanuella was able to assist you throughout the booking process and that Mr. T made your private tour so enjoyable with his knowledge, professionalism, and flexibility. We’ll be sure to share your kind words with them both. Thank you for choosing Expedition-Go Tours and for recommending us to other first-time visitors to Ghana. We’d love to welcome you back and help you explore more of Ghana in the future.🇬🇭✨

via Tripadvisor

The Kwameh Experience!

Booking the tour was a very seamless process. I was picked up from my location. The customer service was very responsive. It was worth the charge. I did not feel I overpaid. The guide at the Kwameh square was calm and knowledgeable. That particular experience was very emotional for me. Reminder of our past Heroes. I have a whole new respect for President Kwameh Nkrumah My group was a small one so it was easy to manage. Loved it and would recommend to anyone visiting Ghana 🇬🇭

Response from the operator: Thank you so much for taking the time to share such a meaningful review. We’re delighted to hear that the booking and pickup process were seamless and that our customer service team was responsive throughout your experience. We’re especially glad that you enjoyed your visit to Kwame Nkrumah Memorial Park and that the experience gave you a deeper appreciation for Ghana’s history and the legacy of our past heroes. We truly understand how emotional and meaningful these historical sites can be. It’s wonderful to hear that you enjoyed the small group experience and felt the tour was well worth the cost. Thank you for recommending Expedition-Go Tours to other visitors to Ghana. 🇬🇭✨

via Tripadvisor