
Waiheke Reserve Ferry Service to Waiheke Island
Traveler rating
4.3/5
Based on 14 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Waiheke Reserve Ferry Service to Waiheke Island worth booking?
Waiheke Reserve Ferry Service to Waiheke Island is a 0.7-hour experience in Auckland, New Zealand, from $60 per person. It scores 53 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.3/5 rating across 14 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 53 / 100
- Rating
- 4.3/5 (14)
- Duration
- 0.7 hours
- From
- $60 per person
Pre-book your seat on Waiheke Island's direct ferry service, the Waiheke Reserve. Choose the date and time you'd like to travel on the Waiheke Reserve ferry and board up to 20 minutes before the scheduled sailing. Choose from 9am, 10:15am or 11am from pier 13/14 in Auckland Ferry Terminal and 4:30pm or 5:15pm from pier 3 in Matiatia Ferry Terminal. The Waiheke Reserve is the perfect choice for those with fixed travel schedules, return same day or book a return sailing up to three weeks from your date of departure. Travelling outside of these times? Choose the Waiheke Walk-up ferry, the primary passenger ferry service offering high frequency, regular sailings to Waiheke Island year-round.
What you get
About this experience
Pre-book your seat on Waiheke Island's direct ferry service, the Waiheke Reserve. Choose the date and time you'd like to travel on the Waiheke Reserve ferry and board up to 20 minutes before the scheduled sailing. Choose from 9am, 10:15am or 11am from pier 13/14 in Auckland Ferry Terminal and 4:30pm or 5:15pm from pier 3 in Matiatia Ferry Terminal. The Waiheke Reserve is the perfect choice for those with fixed travel schedules, return same day or book a return sailing up to three weeks from your date of departure. Travelling outside of these times? Choose the Waiheke Walk-up ferry, the primary passenger ferry service offering high frequency, regular sailings to Waiheke Island year-round.
What's included
Included
- Ferry travel
Not included
- Snacks
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 20 minutes before departure.
Ends at
Returns to the starting point
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Fullers360
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
Photos






What travelers are saying
Outty’s summary of the themes that recur across 14 traveler reviews. Written by us, not quoted from reviewers.
Food and drink
5 mentionsThe tastings and food stops are a highlight for most reviewers.
Photo opportunities
2 mentionsThe views and photo stops come up again and again.
Traveler reviews
14 verified traveler reviews for Waiheke Reserve Ferry Service to Waiheke Island. Ratings and reviews provided by Viator and Tripadvisor.
Decent enough journey
Took the ferry to Waiheke Island from Auckland. I purchased my ticket at the dock and was advised that as I wasn't sure what time I was returning to get an open return rather than the off peak. The journey each way was fine, other than the other passengers. On the way out I had to listen to some inane chat from some gen z girls as well as them taking millions of photos and videos. On the way back it was men in their mid-50s who were drunk and a bit gross in terms of their conversation. For a one off it wasn't bad value but can't imagine having to do the trip regularly.
via Tripadvisor
Terrible for families.
Very poor experience on the last ferry from Waiheke to Devonport. The last Devonport direct ferry filled up and left so many passengers stranded, including families with young children during school holidays— with no communication from staff. When we finally asked about the next ferry staff were unhelpful and very unfriendly and couldn’t tell us what was happening. No updates, no assistance, and no backup plan. The next ferry only went to Auckland, so we missed our dinner and then had to pay AGAIN to get from Auckland to Devonport. Really disappointing service and lack of basic customer care.
via Tripadvisor
On time smooth ride
On time smooth ride with very courteous staff on the boat and at the ticket office 😁 The morning crew welcomed us with bubbles
via Viator
A ferry ride!!
We had a great time in the ferry!! We were greeted with orange juice and white wine. We also had the whole top of the ferry to ourself! Great for 💃🏽
via Viator
A Pleasant Ride
You really can’t beat a ferry ride where the staff greets you and welcomes you on board by offering a free glass of Proseccos or Orange Juice for your 9 AM journey! A very pleasant experience.
via Tripadvisor
Good to know
- Duration
- 0.7 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $60 to $104
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 5
- Verdict
- Worth a Look
Who runs this experience
Operated by Fullers360, who run 3 experiences we rank across 1 city, with an average Outty Ranking of 59.0.
See everything Fullers360 runsWhy this scores 53
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Waiheke Reserve Ferry Service to Waiheke Island: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Auckland.
How much does Waiheke Reserve Ferry Service to Waiheke Island cost?
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Prices start at $60 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Auckland usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Waiheke Reserve Ferry Service to Waiheke Island take?
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Plan for about 0.7 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Auckland is not rushed.
Is Waiheke Reserve Ferry Service to Waiheke Island worth it?
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It holds an Outty Ranking of 53 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.3/5 across 14 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Auckland, and how flexible the cancellation terms are.
Can I cancel or reschedule Waiheke Reserve Ferry Service to Waiheke Island?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Waiheke Reserve Ferry Service to Waiheke Island suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 0.7-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Waiheke Reserve Ferry Service to Waiheke Island?
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Around 5 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Auckland can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Auckland and add a light layer if any part of the 0.7-hour experience runs outdoors or after sunset.
Where does Waiheke Reserve Ferry Service to Waiheke Island start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Auckland within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Auckland?
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On Outty we rank every Auckland experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Hobbiton and Waitomo Glowworm Caves Tour with Lunch from Auckland, Hobbiton Movie Set Small Group Tour with Cheeky Kiwi Travel, Hobbiton & Waitomo Caves Guided Day Trip from Auckland incl lunch. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Auckland?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Auckland?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Waiheke Reserve Ferry Service to Waiheke Island?
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Included: Ferry travel. Not included: Snacks. Always check the voucher for the final list before you travel.
Does Waiheke Reserve Ferry Service to Waiheke Island include hotel pickup?
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Yes, pickup is offered for every traveler from 2 listed pickup locations in and around Auckland. Be ready about 20 minutes before the start time.
Will I get instant confirmation and a mobile ticket for Waiheke Reserve Ferry Service to Waiheke Island?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Waiheke Reserve Ferry Service to Waiheke Island wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; and Transportation options are wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Waiheke Reserve Ferry Service to Waiheke Island if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Auckland. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Waiheke Reserve Ferry Service to Waiheke Island?
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Across 14 reviews averaging 4.3 out of 5, recurring themes include food and drink, photo opportunities. The tastings and food stops are a highlight for most reviewers.
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