Universal Kids Resort
Traveler rating
3.3/5
Based on 8 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Universal Kids Resort worth booking?
Universal Kids Resort is a 24-hour experience in Dallas, United States, from $52 per person. It scores 41 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.3/5 rating across 8 reviews. This booking is non-refundable, so pick your date carefully. Same-day spots are currently showing.
- Outty Ranking
- 41 / 100
- Rating
- 3.3/5 (8)
- Duration
- 24 hours
- From
- $52 per person
Visit Universal’s first theme park made just for kids, now open in Frisco, Texas, where they can discover and play at their own pace. Seven amazing lands, home to awesome characters and never-ending fun.
What you get
About this experience
Visit Universal’s first theme park made just for kids, now open in Frisco, Texas, where they can discover and play at their own pace. Seven amazing lands, home to awesome characters and never-ending fun.
What's included
Included
- 1- or 2-Day Dated Entry Ticket to Universal Kids Resort
Not included
- Parking
- Separately ticketed events
- Hotel pick-up and drop off
- Food and Beverages
What you'll see and do
Universal Kids Resort's seven amazing lands are home to larger-than-life characters and infinite fun - featuring awesome rides and shows, interactive play areas and sensory gardens to find moments of calm. When you enter through the gates you'll journey into Isle of Curiosity before finding your groove at DreamWorks' TrollsFest. Then, splash around in DreamWorks' Shrek's Swamp and team up with Puss in Boots in the village of Del Mar on your way to Jurassic World Adventure Camp. Join in on some nautical nonsense in Nickelodeon's SpongeBob SquarePants Bikini Bottom and take part in a wave of unpredictable, water-soaked fun at Illumination's Minions vs. Minions: Bello Bay Club. Only at the all-new Universal Kids Resort, now open in Frisco, Texas.
Admission included
Where it starts and ends
Meeting point
Dallas
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Returns to the starting point
Options you can book
1-Day Ticket
1-Day Ticket
2-Day Ticket
2-Day Ticket
Before you book
- Cancellation
- All sales are final. No refund is available for cancellations.
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 9 travelers per booking
- Operated by
- Attractions4us LLC
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Infants 0-1 are free
- Tickets are valid only during normal operating hours.
- For the safety of guests, height or weight restrictions may apply for some attractions at Universal Kids Resort
- Many rides, shows, and attractions are designed to comfortably accommodate guests in a wheelchair or guests with other special needs.
- Each of the multiple wet play areas will have adjacent changing rooms available for parents to change their children into dry clothes and allow them to have uninhibited exploration and play.
- Parks, attractions, or entertainment may: close due to refurbishing, capacity, weather or special events; change operating hours; and otherwise change or be discontinued without notice and without liability to the owners of Universal Kids Resort (‘Universal’).
- Tickets exclude admission to separately ticketed events and excludes parking or discounts on food or merchandise
- The Resort is accessible for wheelchairs.
- No pets or emotional-support animals (Trained service animals allowed)
- Weapons, sharp objects, outside alcohol, mace or pepper spray are not allowed at Universal Kids Resort
- Minions and all related elements and indicia TM & © 2026 Universal Studios. JURASSIC WORLD and related materials TM & © 2026 Universal Studios/Amblin. ©2026 DreamWorks Animation LLC. SpongeBob SquarePants ©2026 Viacom International Inc. Nickelodeon, SpongeBob SquarePants and all related titles, logos and characters are trademarks of Viacom International Inc. Created by Stephen Hillenburg. Universal elements and all related indicia ™ & © 2026 Universal Studios. All rights reserved.
- Re-entry is permitted along with the original QR code scanned to enter the park
- Outside Food and Beverages are not permitted inside the park. Sealed water bottles are allowed.
- The Universal Kids Resort Theme Park operates seasonally and will close on the following dates: November 3-4, 10-11, 17-18, 26; December 25; and January 5-8, 11-15, 19-31. These dates are subject to change and additional closures may be added at the sole discretion of Universal Kids Resort Theme Park.
Photos
What travelers are saying
Outty’s summary of the themes that recur across 5 traveler reviews. Written by us, not quoted from reviewers.
Food and drink
3 mentionsThe tastings and food stops are a highlight for most reviewers.
Good for families
3 mentionsReviewers traveling with kids report it landed well with their group.
Photo opportunities
1 mentionThe views and photo stops come up again and again.
Traveler reviews
5 verified traveler reviews for Universal Kids Resort. Ratings and reviews provided by Viator and Tripadvisor.
Very nice but HOT
We had good time. All the workers were amazing ! Super clean restrooms. Lots of water stations. Almost NO shade. ZERO shade. Plenty of splash pads. Plenty of rides. Perfect for ages 3-8. A bit costly.
Response from the operator: Hi Lori! Thank you for the review! I'm so happy to hear that you had a good time with us and that our Team Members helped make your visit such a positive experience. It's also wonderful to know that you found the park clean and enjoyed the water stations, splash pads, and variety of attractions throughout your day. Thank you as well for taking the time to share your feedback regarding shade availability and pricing. We always appreciate hearing from our Guests, and I'll be sure to share your comments with the appropriate teams for their awareness. We hope you and your family have the opportunity to visit us again soon. Next time you're here, be sure to stop by Gabby's Dollhouse for a purr-fectly fun adventure, or head over to Jurassic World Adventure Camp for a roar-some day of prehistoric excitement! We can't wait to welcome you back for more family memories. - Tyler
via Tripadvisor
Waste of time and money
I want to save other families the disappointment—do not waste your time or money here. This park is nothing like the other Universal parks. It feels much more like a small pop-up carnival designed for young children than a full-scale theme park. If you have children under 40 inches tall, don’t expect them to enjoy much, as they won’t be able to ride most of the attractions. To make matters worse, during our visit many of the rides were closed because the seats were too hot, and several shows were canceled due to the extreme heat. Considering this park is in Texas, it’s surprising that there doesn’t seem to be a better plan for handling the summer temperatures. Another major disappointment is the no re-entry policy. You can’t leave to grab lunch, let your kids take a nap, or cool off without having to pay admission again. That makes for a very long and uncomfortable day, especially with young children. Overall, there are plenty of family attractions in the area that cost less, offer more to do, and provide a much better experience. Unfortunately, this park did not live up to the Universal name, and I wouldn’t recommend it.
Response from the operator: Thank you for taking the time to share your detailed feedback. We're very sorry to hear that your visit did not meet your expectations, especially when you were hoping for a memorable family experience. We understand how frustrating it can be to encounter attraction closures, weather-related disruptions, and park policies that impacted your day. Your comments regarding ride availability, the effects of the extreme heat, and the re-entry policy are valuable and will be shared with the appropriate team for review. We appreciate your honest feedback, as it helps identify areas where the guest experience can be improved. We hope you'll consider giving us another opportunity to provide a more enjoyable visit in the future.
via Tripadvisor
Fun for all ages even though geared towards a younger crowd!
We spent a full day at the new Universal Kids theme park in Frisco, Texas this past Saturday and had an absolute blast. If you wonder if you can have fun, let me tell you that we had all ages (7, 20, 27, 30, 57 and 58) and loved every minute of it. Was it hot? Of course, we're in Texas, but they provided shade options and had places to retreat if needed. The rides were good for adults and children, the splash pads saved everyone and the character experiences were accessible and fun. Oddly enough the food was incredible. We had flautas at one of their restaurants, burgers at another etc... and everything was truly great. Everyone was friendly and we stayed almost until close. I personally loved that I could ride all the rides with the 7 year old...instead of it being either/or. It was great fun!
Response from the operator: Hi there! What a fun review to read! I'm thrilled to hear that your entire group, from 7 to 58, had such a great time with us. It's wonderful to know that the attractions, splash pads, character experiences, and even the food helped make for a full day of family fun. I especially love hearing that you were able to enjoy the attractions alongside your 7-year-old. Those shared family moments are what it's all about! Since your group was up for every adventure, next time be sure to take a ride on Pteranodrop in Jurassic World Adventure Camp for some roar-some fun. - Tyler
via Tripadvisor
A Great Time on a Hot Texas Summer Day!
My wife and I, accompanied by our grandson and great-granddaughter (age 5) attended Universal Kids Resort in Frisco, TX from 10:30AM to 3:30PM on Friday, July 10, 2026. Following are our comments and observations on that experience. 1. Parking was plentiful and painless, especially with a NTTA TollTag on our vehicle. 2. Security screening and entry ticket scanning (both located in a ground-level breezeway underneath the hotel) was quick and efficient. Individual photos of all patrons were taken immediately after ticket scanning. 3. Every park employee that we encountered was friendly, helpful, and seemed genuinely happy to work there. 4. The size of the park was very manageable and just about right for the target age group (3-8). It seemed much smaller than either Disney’s Magic Kingdom in Orlando or Disneyland in Anaheim. 5. There were abundant comfortable benches (made of sturdy and cool HDPE “plastic lumber”) for seating, but most were not in shade. 6. While there were a number of large shade sail installations in various areas, they probably need to double that amount to effectively combat the Texas sun. 7. The landscaping is young and will obviously need several years to grow to maturity that provides shade. 8. There were quite a few shaded areas (that obviously change with the season and time of day) throughout the park that had little or no seating. We would recommend that Universal conduct a walk-around survey to identify locations and add more benches in these areas. 9. While the water fountain outside the first bathroom and locker rental area (located about 100 feet prior to entering the Security screening area) contained wonderfully refrigerated chilled water, all of the remaining water fountains (which accommodated refillable water bottles) that we used contained only unchilled water. The lack of cold water on a hot day was a major annoyance, and Universal needs to step up and add chillers to all existing water fountains. (Yes, I know that cold water is available from restaurants, but really need it at water fountains.) 10. The target age group absolutely loved the several splash pad areas, so bring a swimsuit, towel, and a change of clothes for your little ones. 11. The theater shows were cute and appropriate to the target age group. 12. Maintenance personnel were constantly patrolling throughout the park with tool backpacks, apparently ready to address any ride or equipment malfunction that might arise. 13. Security personnel were plentiful and wore easily identifiable bright yellow shirts. 14. There was an unusually large amount of trash in the landscaping around the park entry seating area (perhaps the remnants of a recent special event) that should be cleaned up ASAP, as it detracted from the immaculate appearance of the rest of the park. 15. The price of food was less than that typically found in a major theme park. 16. There was inadequate signage for theater showtimes and character meet-and-greet events (which are huge attractions with the target age group). 17. This park is missing from the existing Universal app… patrons need an interactive map and schedule of events. Otherwise, please provide paper equivalents. 18. Despite what some may view as an overabundance, we much preferred the unpainted concrete to stinking, melting asphalt (like that typically encountered at other local theme parks). Painting the concrete, while aesthetically pleasing, becomes a maintenance issue, so we understand their reluctance to do so. 19. Ride safety was impeccable, with adequate staffing by well-trained operators and lots of cameras for observation. 20. As local residents, we find it inconceivable that Universal would choose to open the park amid the extreme heat of a Texas summer. Spring or Fall would have been a much wiser choice. 21. Despite all the negative early reviews, we didn’t see a single kid in the target age group that wasn’t having a great time with a big smile on their face. From this perspective, Universal has accomplished the mission.
Response from the operator: Hello! Thank you for the five-star review and for taking the time to share such thoughtful feedback from your visit. I'm so happy to hear that your family had a great day with us and that your grandson and great-granddaughter enjoyed their time in the park. I especially appreciate your kind words about our Team Members, security, maintenance teams, attractions, and overall experience. It's wonderful to hear that you found the park manageable for young families and that the splash pads, shows, and dining options were highlights of your visit. Thank you as well for sharing your suggestions regarding shade, seating, water fountains, and signage. Feedback like this is incredibly valuable, and I'll be sure to pass your comments along to the team. I loved your observation about the smiles on the kids' faces. Creating those special family memories is exactly what we're here for. If you visit again, I'd recommend setting sail on Bello Bay Cruise in Illumination's Minions vs. Minions: Bello Bay Club for some banana-tastic family fun! - Tyler
via Tripadvisor
Not sure this place is gonna make it
Showed up late morning and barely any cars in parking lot. I found it odd but after my day I get it. 100+ degrees and finding your way in park it seemed unfinished and not very inviting. 4 and 5 yr olds dont really care but wow it felt like a carnival or local theme park operator trying to save a buck here and there, Also I didnt understand why there is a hotel. We were done in half a day and why on earth would anyone pay 400+ a night for this or go back the next day? The rides and theming were grossly underwhelming. Literally shrek area had wood cutouts. Kind of think this place really wont make it when there wasnt much interest the first week it opened. I hate to say it but the online reviews are pretty spot on about how lackluster this is. At least the residents wont have to deal with a ton of traffic!
Response from the operator: Hi Judy, Thank you for taking the time to share your feedback regarding your visit to Universal Kids Resort. I am disappointed to hear that your experience did not reflect the excitement we strive to provide for every Guest. I sincerely apologize for any frustration and disappointment you encountered during your day with us. I appreciate you sharing your thoughts regarding the park's theming, attractions, overall value, and your experience navigating the park. We understand that every family's expectations and vacation plans are unique, and feedback such as yours is incredibly valuable as we continue to evaluate and enhance the Guest experience. Please know that your comments have been shared with the appropriate teams for review. We would appreciate the opportunity to learn more about your visit and discuss your experience in greater detail. When convenient, please contact our Guest Contact Center at (888) 331-9105 or email us at UKRTXGuestServices@udx.com. Thank you again for your feedback, and we hope to hear from you soon. - Tyler
via Tripadvisor
Good to know
- Duration
- 24 hours
- Free cancellation
- Non-refundable
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $52 to $100
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 3
- Verdict
- Worth a Look
Who runs this experience
Operated by Attractions4us LLC, who run 145 experiences we rank across 17 cities, with an average Outty Ranking of 47.0.
See everything Attractions4us LLC runsWhy this scores 41
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Universal Kids Resort: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Dallas.
How much does Universal Kids Resort cost?
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Prices start at $52 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Dallas usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Universal Kids Resort take?
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Plan for about 24 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Dallas is not rushed.
Is Universal Kids Resort worth it?
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It holds an Outty Ranking of 41 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.3/5 across 8 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable family friendly in Dallas, and how flexible the cancellation terms are.
Can I cancel or reschedule Universal Kids Resort?
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No. This experience is sold on a non-refundable basis, so only book a date you are confident about. Similar experiences in the city do offer free cancellation if flexibility matters more than price.
Is Universal Kids Resort suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 24-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Universal Kids Resort?
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Around 3 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Dallas can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Dallas and add a light layer if any part of the 24-hour experience runs outdoors or after sunset.
Where does Universal Kids Resort start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Dallas within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Dallas?
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Dallas covers JFK and Sixth Floor Museum history tours, Fort Worth Stockyards cattle drives, Deep Ellum food and music walks, and Reunion Tower skyline views. Combined Dallas and Fort Worth tours vary a lot in how much time they actually spend in each. On Outty we rank every Dallas experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include JFK Assassination and Museum Tour with Lee Harvey Oswald Rooming House, The Escape Game: Epic 60-Minute Adventures at Grapevine Mills, JFK Assassination Tour with Lee Harvey Rooming House. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Dallas?
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March to May and October to November. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Dallas?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Universal Kids Resort?
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Included: 1- or 2-Day Dated Entry Ticket to Universal Kids Resort. Not included: Parking; Separately ticketed events; Hotel pick-up and drop off; and Food and Beverages. Always check the voucher for the final list before you travel.
Will I get instant confirmation and a mobile ticket for Universal Kids Resort?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Universal Kids Resort wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; All areas and surfaces are wheelchair accessible; and Infants 0-1 are free. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Universal Kids Resort if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Dallas. Standard cancellation terms apply.
What do travelers say about Universal Kids Resort?
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Across 8 reviews averaging 3.3 out of 5, recurring themes include food and drink, good for families, photo opportunities. The tastings and food stops are a highlight for most reviewers.
What booking options are available for Universal Kids Resort?
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There are 2 options to choose from, including 1-Day Ticket, 2-Day Ticket. Prices and start times differ by option, so compare them on the booking screen.
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