Unique tour Machu Picchu Premium All included from Cusco 1 D

Extremely disappointing experince with Like Peru in Machu Picchu

Extremely disappointing experience – I would not recommend this agency My experience with this agency was absolutely terrible from beginning to end. Considering how expensive the tour was, the complete lack of organization, communication, and professionalism was unacceptable. I booked my Machu Picchu day trip a month in advance. At the time of booking, the agency assured me that my tickets were secured for 10 AM and that everything, including transportation from Cusco, would be arranged without any issues. However, just two days before the tour, I was informed that they had failed to secure my tickets for the agreed time and had only managed to get tickets for 6 AM. As a result, we had to completely rearrange a trip that had been planned months in advance just to accommodate their failure. We traveled to Ollantaytambo the night before, as required by the new schedule. We arrived at the train station around 7 PM for our scheduled 8:30 PM PeruRail train. The train never arrived at the scheduled time and was delayed until approximately 1 AM. We were left waiting for hours with virtually no information or assistance. Neither the agency nor PeruRail provided us with meaningful updates, and the agency was practically impossible to reach. We had no idea whether the train would arrive at all, so we were forced to wait at the station for almost six additional hours. The entire situation was chaotic and exhausting. The conditions and lack of adequate facilities while we were waiting only made things worse. We eventually arrived in Aguas Calientes in the early hours of the morning and reached our hotel around 4 AM, with the guide scheduled to pick us up at 5:15 AM. And then the guide did not even show up. After repeatedly calling him, we were told that he had overslept and missed the scheduled pickup. This was completely unacceptable, especially after the exhausting night we had already endured due to the transportation delays and the agency’s poor planning. The guided tour of Machu Picchu itself was also disappointing. The guide spent very little time with us and provided minimal explanations about the site and its history. For such an expensive and once-in-a-lifetime experience, we expected a much more engaging and informative tour. To make matters worse, the agency repeatedly showed up at our hotel demanding payment, but their own card machine did not work. This added yet another layer of unnecessary stress to an experience that had already been a complete mess. While the train delay itself may not have been entirely within the agency’s control, their failure to communicate, provide assistance, ensure a reliable pickup, and deliver a quality guided tour absolutely was. Machu Picchu is an extraordinary place, and visiting it should be an unforgettable experience for the right reasons. Unfortunately, this agency turned what should have been one of the highlights of our trip into an exhausting, stressful, and deeply disappointing ordeal. I would not recommend this agency. For the price they charge, the level of service was nowhere near acceptable. Poor organization, virtually nonexistent communication, an unreliable guide, and unnecessary payment issues made this an experience I would never want to repeat.

via Tripadvisor

10/10 experience

We did the full-day tour to Machu Picchu and we could not be happier with the service provided and the attention received. All the details were perfectly organized and the experience was fabulous. Thanks to Edwar for his kindness and his excellent management, and for helping us visit one of the most wonderful places one can see.

via Tripadvisor (translated)

Unique experience

Perfect organization thanks to Edward. It was phenomenal

via Tripadvisor (translated)

Great guide, a little expensive though

I only booked the Machu Picchu visit from Aguas Calientes and everything was very smooth. Edwar planned all the logistics and Miguel was our guide who was very knowledgeable and based everything on archaeological facts.

via Tripadvisor

Amazing even at short notice

Despite the short notice with which we planned our trip, Peru Like coordinated us perfectly to know this wonder. The attention was immediate, attentive and very pleasant, the transports well coordinated and the guide, in addition to friendly, proved to have much knowledge of the citadel and the Inca culture. 100% recommend them!

Response from the operator: Thank you a lot, Your words encourage us to continually improve our work and the quality that defines us. Best regards.

via Tripadvisor (translated)