
Tour to the Hacienda Nápoles Theme Park
Traveler rating
4.1/5
Based on 33 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Tour to the Hacienda Nápoles Theme Park worth booking?
Tour to the Hacienda Nápoles Theme Park is a 16-hour experience in Cali, Colombia, from $122 per person. It scores 62 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.1/5 rating across 33 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 62 / 100
- Rating
- 4.1/5 (33)
- Duration
- 16 hours
- From
- $122 per person
We pick up the travelers at the hotel where they are staying and after the Tour we leave them again in that place, so they are not at risk of getting lost. We have Certified Professional Tourism guides to ensure that the
What you get
About this experience
We pick up the travelers at the hotel where they are staying and after the Tour we leave them again in that place, so they are not at risk of getting lost. We have Certified Professional Tourism guides to ensure that the traveler can have the best travel experience. In the Hacienda Nápoles Theme Park the Tour is directed by a Certified Professional Tourism Guide, through which we will know the history of the place and each of its attractions. Our travelers have a medical insurance policy for any news that may occur. We are a company with more than 10 years of experience.
What's included
Included
- Typical Breakfast of the Region
- Medical Assistance Card
- Tour guide throughout the tour
- Hippo Park with Vanessa's appreciation of the icon of the Hacienda Napoles
- Biolandia "Knowledge Park"
- Spanish Language
- In-vehicle air conditioning
- Jurassic Park and African Museum
- The Great African Savannah and the Wildlife Sanctuary
- Acuasaurus Water Park, Octopus, Wild River, Cobras and Victoria Falls
- Feline Habitat, Monkey Island and Meerkat Habitat
Not included
- Expenses and services not specified in the plan
What you'll see and do
Parque Tematico Hacienda Napoles
Our certified guide will be with travelers throughout the stay at the Theme Park explaining each of the attractions of the place such as water attractions, wild animals and memorial samples.
480 minutes here · Admission included
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 10 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- es
- Ticket
- Mobile Only
- Runs on
- Wed, Thu, Fri, Sat, Sun
- Group size
- Up to 15 travelers per booking
- Operated by
- Viajes Maxitours
Know before you go
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Travelers should have at least a moderate level of physical fitness
Photos






What travelers are saying
Outty’s summary of the themes that recur across 33 traveler reviews. Written by us, not quoted from reviewers.
The guide
6 mentionsTravelers single out the guide as the reason the experience works.
Good for families
3 mentionsReviewers traveling with kids report it landed well with their group.
Knowledge and storytelling
2 mentionsReviewers describe the commentary as informative rather than scripted.
Food and drink
2 mentionsThe tastings and food stops are a highlight for most reviewers.
Traveler reviews
33 verified traveler reviews for Tour to the Hacienda Nápoles Theme Park. Ratings and reviews provided by Viator and Tripadvisor.
Beautiful place, but the experience could have been much better
We went very excited to Hacienda Nápoles because the place is incredible: huge, beautiful, and full of things to enjoy. The animals and the property make the visit worth it. However, we were disappointed with the customer service, especially in the pool area. Some staff members did not show much willingness to help, listen to questions, or provide good service. We felt that more kindness and guidance for visitors was lacking. They should also have the height rules and restrictions much clearer from the beginning. My daughter met one measurement in one place and a different one in another, and in the end, she was almost unable to enjoy the slides. Rules are important, but they should also find a way for families to be able to enjoy themselves more. The place has a lot of potential, but the experience would be much better with better communication, more empathy from the staff, and service more focused on the visitor.
via Tripadvisor (translated)
Incredible landscapes, many little animals, responsible agency, thanks to the guide Marilyn for explaining all the places.
The tours were incredibly amazing!!!
via Tripadvisor (translated)
The experience was unique I really had a lot of fun
I found the tour spectacular. The guide had a lot of patience with us and always behaved politely and very kindly, even though some people in the group treated her badly and spoke negatively of her for no reason. At all times it allowed us to carry out the activities in our own way and explore freely. It should also be noted that, despite a delay by which the bus left me behind, she never bothered; on the contrary, she did everything possible so that she could reach the point where the group was and thus continue the journey with them. I highly recommend this tour: it was a very fun and pleasant experience.
via Tripadvisor (translated)
We toured Naples in 1 day, enjoyed the most
The tour is excellent, from day 1 we received clear information, Angelo communicated with us from the previous day to be clear. The hacienda is giant but our guide managed that we could use the day to travel almost all, very friendly, excellent telling the story, the driver very attentive and drives carefully, we have done 2 tours with Maxi tours and we are very grateful, we recommend them!
via Tripadvisor (translated)
Fun all day trip!
Angelo Gomez was our tour guide. He was very informative and knew so much about the animals on this tour. The only negative was the breakfast location… the food was not the best of quality. Highly recommend eating breakfast before your travel. Other than that, fun day with the animals and water park.
via Viator
Good to know
- Duration
- 16 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Wed, Thu, Fri, Sat, Sun
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 12
- Verdict
- Solid Choice
Who runs this experience
Operated by Viajes Maxitours, who run 5 experiences we rank across 2 cities, with an average Outty Ranking of 73.7.
See everything Viajes Maxitours runsWhy this scores 62
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Tour to the Hacienda Nápoles Theme Park: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Cali.
How much does Tour to the Hacienda Nápoles Theme Park cost?
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Prices start at $122 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cali usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Tour to the Hacienda Nápoles Theme Park take?
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Plan for about 16 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cali is not rushed.
Is Tour to the Hacienda Nápoles Theme Park worth it?
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It holds an Outty Ranking of 62 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.1/5 across 33 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cali, and how flexible the cancellation terms are.
Can I cancel or reschedule Tour to the Hacienda Nápoles Theme Park?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Tour to the Hacienda Nápoles Theme Park suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 16-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Tour to the Hacienda Nápoles Theme Park?
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Around 12 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cali can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cali and add a light layer if any part of the 16-hour experience runs outdoors or after sunset.
Where does Tour to the Hacienda Nápoles Theme Park start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Cali within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Cali?
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On Outty we rank every Cali experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include A day to enjoy nature and have an adventure in the Jordan river, Shared Tour of the Historical and Cultural Center of Cali, City Tour + Commune 13 Medellin. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Cali?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Cali?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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