Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup.
Pick your date
Highlighted days have spots open. Grey days are sold out or not running.
September 2026
Loading live availability
Who is going?
Adults
Age 13 and over
Children
Age 12 and under
Select a highlighted day to see live departure times and the exact price for your group.
Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
4.2/5
Based on 33 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup. worth booking?
Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup. is a 5-hour experience in Playa del Carmen, Mexico, from $105 per person. It scores 59 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.2/5 rating across 33 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 59 / 100
- Rating
- 4.2/5 (33)
- Duration
- 5 hours
- From
- $105 per person
You can enjoy 4 beautiful cenotes in the beautiful Casa Tortuga natural park! Cenotes Casa Tortuga Tulum is a Natural Park full of adventures, experiences and unforgettable moments. On the guided tour you will learn abou
What you get
- Certified guide in the cenotes
- Free time in the Cenotes
- Entrance to Casa Tortuga Cenote
About this experience
You can enjoy 4 beautiful cenotes in the beautiful Casa Tortuga natural park! Cenotes Casa Tortuga Tulum is a Natural Park full of adventures, experiences and unforgettable moments. On the guided tour you will learn about the mysteries of the ancient caves, the secrets of the Mayan jungle and thousands of adventures in its crystalline waters. Come and enjoy the nature and beauty that it has for you, enjoy its crystal clear water and its ancestral caves. You can add food for 30usd!
What's included
Included
- Certified guide in the cenotes
- Free time in the Cenotes
- Entrance to Casa Tortuga Cenote
Not included
- Carbonated beverages
- Lunch
What you'll see and do
Cenotes Casa Tortuga
Cenote campana caverna Cenote jaguar caverna Cenote 3 zapotes abierto Cenote wisho semi abierto
60 minutes here · Admission included
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 90 minutes before departure.
Options you can book
Tour Full + Food + Zipline!!
zip line!! Taco Buffet + Drink!! Pickup included
Cenote Casa Tortuga Tulum. Inclui Pick up
Basic Tour Casa Tortuga: Esta opção não inclui alimentação nem tirolesa. São apenas Transfer + Visita Guiada. Pickup included
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- ParaViajantes Tours
Know before you go
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- BASIC Service does not include Food or Zip Line
- IMPORTANT FOR ARGENTINES OR ARGENTINE PAYMENT MEANS! The price of the tour, in pesos, DOES NOT include taxes! Then, your payment method will be charged extra. TripAdvisor/viator/Associates are foreign websites. They invoice in USD. Like any purchase in foreign currency.
Photos
What travelers are saying
Outty’s summary of the themes that recur across 33 traveler reviews. Written by us, not quoted from reviewers.
The guide
6 mentionsTravelers single out the guide as the reason the experience works.
Photo opportunities
2 mentionsThe views and photo stops come up again and again.
Good for families
2 mentionsReviewers traveling with kids report it landed well with their group.
Traveler reviews
33 verified traveler reviews for Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup.. Ratings and reviews provided by Viator and Tripadvisor.
Cenotes are amazing - transportation company is not!
The cenote tour is amazing and a must do on your next trip to Cancun. DO NOT BOOK THROUGH EASY TRAVEL! There was a miscommunication about what security station to meet at and I was appalled at the way I was communicated with. I did not feel safe with this company after the interaction and will ensure I use a professional company in the future. Please see screenshot of message and how I was spoken to.
Response from the operator: We're sorry you had a bad experience with that agency. We're ParaViajantes Tours! Maybe if you had booked with us, you would have had an amazing time =) We hope to have the chance to serve you next time! Best regards
via Tripadvisor
Not the best
We booked this tour through Get your Guide as we have had very good tours with this company before. We weren’t impressed with this one however. A few items that weren’t great; our van driver was late in our pick up, we spent 1 hour and 25 minutes going through Playa del Carmen picking up people and the worst item, our driver did not speak English. Made it very difficult to ask questions. Also when we did arrive he took us to a sales market just off the property to expose the whole group to pressured sales before he gave us our wrist bands. Once inside the Casa Tortuga everything was fine but the tour pick up was certainly less than expected.
Response from the operator: Unfortunately, TripAdvisor did not remove this comment, as it does not correspond to our agency. You made your reservation through a platform where we do not sell anything! Reviews should be posted where they belong. You should comment to the people who hired you, not to people who have nothing to do with it, like us! We cannot take responsibility for services that we do not sell! Next time, check where you are commenting! And BOOK WITH US to avoid these problems =) Best regards
via Tripadvisor
10/10 would recommend.
Great experience! Got to enjoy all four of the cenotes, kayaks and zip line. The tour was very informative and interactive. Over all an amazing time.
Response from the operator: Muchas gracias por tus comentarios y por la confianza depositada en nosotros. Nos alegra saber que disfrutaste de los tours en Cancun! Para tu próximo viaje a Brasil, Argentina, Chile, Peru, República Dominicana o México conta con nosotros! =) Saludos, Guido. ParaViajantes Riviera Maya
via Tripadvisor
Nice tour just be careful as the transportation is very disorganised and messes you around.
The cenotes were great. We had a good time but this got spoiled by the company that provides the transportation from and to the hotel. I think it’s called Sonatours. The transportation is provided in a big aircon coach thar on the way collects people from different points who are going to different destinations. Roberto, the tour guide, explained we were going to be dropped off at Casa Tortuga and then they would drive the other passengers to their destinations. They passed our destination (Casa Tortuga) and took us to a car park in Tulum where we had to wait about 30 minutes for small vans to collect the other passengers who were going to other places. When we asked what had happened to the original plan they just said that for logistics they had to change it and that they tend to do it frequently as it’s a “collective” transportation. On the way back another tour guide joined (Oscar). Both of the tour guides were given different instructions and timings to different passengers which delayed our departure for almost an hour. We were taken to the 5th avenue in Playa del Carmen and after the 1 hour walk we got back on the coach and 10 minutes later they told us to go off and change to the coach on the opposite road as they decided to take our coach to other hotels. It was very disorganised and they justify themselves by saying it’s a collective service which never got mentioned at the sale point. Families with children really suffered with this messing around.
Response from the operator: Hello, how are you? we are sorry to hear that the tour did not meet your expectations, it is important to note that you hired a regular tour, and shared. That is why you pay the low cost you pay. Maybe next time you should pay a little more, and book a private service, that suits your needs!!! Regards
via Tripadvisor
Loud music, screaming babies and dirty cenotes
I personally wouldn’t choose this tour again because it’s for a different kind of traveller but I can’t say I didn’t enjoy it at all. I expected the area to be more quiet and natural but it’s more like a touristy swimming pool area with different buffets that play different loud music that’s mixing with crying children that are too young to be comfortable in a place like this. It’s not really a place to relax and read a book. I’m a solo traveller with sensory issues but a family with kids may find this enjoyable. The best part is the cave cenote but they won’t let you go there if you don’t pay for a guide and wait for other people to join. Another cenote was closed and another one dirty so I only swam in one. Pick the earliest time if you wanna have some peace. I think this tour is better for people who have their own car so you can leave early, I felt like 1-2 hours would be enough for me.
Response from the operator: Hello, how are you? We are sorry to hear that the tour did not meet your expectations. The Casa Tortuga Cenotes complex is one of the most beautiful and famous in the Riviera Maya, so if you were looking for a cenote to relax and be alone, this was clearly not the place. It is a family place, where there are people of all ages, including children. Finally, to clear up any doubts, the tour has 2 return times, 3 pm and 5 pm... so you can choose to return at the time you want! Greetings
via Viator
Good to know
- Duration
- 5 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $105 to $200
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 12
- Verdict
- Worth a Look
Why this scores 59
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup.: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup. cost?
+
Prices start at $105 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup. take?
+
Plan for about 5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup. worth it?
+
It holds an Outty Ranking of 59 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.2/5 across 33 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup.?
+
Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup. suitable for kids and families?
+
Yes, all ages are welcome. Families should still weigh the 5-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup.?
+
Around 12 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
+
Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 5-hour experience runs outdoors or after sunset.
Where does Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup. start and how do I get there?
+
The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
+
On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include VIP Chichen Itza Private Tour, VIP Tulum Private Tour, Chichen Itza Private Tour VIP. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
+
Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
+
Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
+
Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
Ready to lock in your spot?
Pick a date, choose your group, and see the exact price for Tour 4 Cenotes Casa Tortuga Tulum. Food + Zipline. Includes Pickup..
Pick your date
