the Medici family in Florence: Palazzo Medici and Medici Chapels
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
4.3/5
Based on 12 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is the Medici family in Florence: Palazzo Medici and Medici Chapels worth booking?
the Medici family in Florence: Palazzo Medici and Medici Chapels is a 3-hour experience in Florence, Italy, from $40 per person. It scores 61 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.3/5 rating across 12 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 61 / 100
- Rating
- 4.3/5 (12)
- Duration
- 3 hours
- From
- $40 per person
The Medici family in Florence governed the fate of the city for almost three hundred years. They were bankers and patrons who made the genius of Botticelli, Brunelleschi, Michelangelo and many other Renaissance artists f
What you get
About this experience
The Medici family in Florence governed the fate of the city for almost three hundred years. They were bankers and patrons who made the genius of Botticelli, Brunelleschi, Michelangelo and many other Renaissance artists flourish. Their extraordinary collections of paintings, sculpture, jewellery, books, manuscripts and curious objects can still be found in Florence today. During our 3-hour tour we will visit the Palazzo Medici, symbol of the political and cultural power of the Medici, with its enormous rooms that will take us back to the noble life of the Renaissance. The Chapel of the Magi, inside the palace, will take us by surprise with a "wow effect"! We will then see the burial place of the Medici family, namely the Medici Chapels, with the New Sacristy, the work of Michelangelo, the Chapel of the Princes, studded with Florentine mosaic in semi-precious stones, and the solemn Crypt, where the members of the Medici family are buried .
What's included
Included
- Expert authorized guide
- Tickets entrances
What you'll see and do
Palazzo Medici Riccardi
The first Medici palace, where Cosimo il Vecchio and Lorenzo il Magnifico lived and where artists such as Donatello, Michelangelo, Paolo Uccello, Benozzo Gozzoli and Botticelli worked
60 minutes here · Admission included
Piazza di San Lorenzo
Piazza San Lorenzo is a city square in Florence, Italy, with the Basilica of San Lorenzo, Florence situated at the centre.
30 minutes here
Cappelle Medicee
The Medici chapels, built as a burial place of the Medici family, are today a state museum of Florence, obtained from some areas of the Basilica of San Lorenzo
60 minutes here · Admission included
Where it starts and ends
Meeting point
Florence
In front of the main entrance of Palazzo Medici Riccardi, Via Cavour n.3, Florence
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
The Medici Chapels are two chapels built between the 16th and 17th centuries as an extension to the Basilica of San Lorenzo. They are the Sagrestia Nuova, designed by Michelangelo, and the larger Cappella dei Principi, a collaboration between the Medici family and architects
Options you can book
the Medici family in Florence: Palazzo Medici and Medici Chapels
High season 2026
Duration: 3 hours
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- de, en, it, fr, es
- Ticket
- Mobile Only
- Runs on
- Tue, Thu, Fri, Sat, Sun
- Group size
- Up to 15 travelers per booking
- Operated by
- Florence Tours by Made of Tuscany
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
Photos
What travelers are saying
Outty’s summary of the themes that recur across 12 traveler reviews. Written by us, not quoted from reviewers.
The guide
6 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
5 mentionsReviewers describe the commentary as informative rather than scripted.
Good for families
2 mentionsReviewers traveling with kids report it landed well with their group.
Traveler reviews
12 verified traveler reviews for the Medici family in Florence: Palazzo Medici and Medici Chapels. Ratings and reviews provided by Viator and Tripadvisor.
Medici tour
“James” was great. Very knowledgeable about the Medici history and took the time to make sure we understood. Held back on some info I. The beginning so he could bring it all back around and give a complete picture in the end. Loved it!
via Viator
Great experience!
Great tour! Highly recommended!
via Tripadvisor
Worst tour experience I've ever had. Beware!
I should have listened to the earlier review saying the tour guide was late. We had a similar (but worse) experience where the tour guide blatantly didn't show up on time. (We were waiting, calling Viator, calling the local tour company). We kept being told the tour guide was there holding a sign but there was no one. Anyways the tour guide showed up later and started accosting us about not being at the right place (we were very clearly in the right place, we clicked through the google link sent by them, verified with the guards at the entrance). No one from the company communicated with us other than send a google link which led us to exactly where we were. I even asked the front guards if this is the only entrance to Palazzo De Medici and he said yes and that we are not allowed in beyond this point. So there was no where else for us to be. She kept ranting and I very clearly pointed to all the ways we verified we were in the right place. Then her story changed and she said she had seen me at the entrance when she went to use the bathroom. I asked why she didn't have a sign like they had said so I would know it was her, she reverted back to the "well you're not in the right place so I didn't have to hold up my sign." Then she went on about what a terrible day she has had because she had to go back and forth to look for us and how, of course, we caused this. Anyways it escalated to a point where I felt so gaslighted I was almost in tears. Needless to say, we did not attempt the tour. If she would have simply showed up late and said sorry I was running late, let's get started, it would be a little annoying but fine. For a tour guide to show up so late and then accuse you of causing her trouble... I feel like I was in the twilight zone. I requested a refund via Viator and was told the company denied me a refund. To deny a refund when services was not rendered (tour was not given) and the tour guide was bother unprofessional (rude) and negligent (late) is illogical to me. To put it in perspective, I've taken many Viator tours over the years and have never written one bad review. I feel like people should know what happened.
Response from the operator: Dear Mrs Jing Rong Zhong, thank you for your review, even if it appears as confused as you were on the phone with me on Easter day at 2 past 2 pm. The tour should start at 2 pm. 2 minutes after the starting time we got your phone call in our office. A lady shouted and let us not understand which tour she was referring to. After we could understand the datas of the tour, we told the lady she was at the rear side of the Medici Palace, while tour guide Sandra had been waiting at the right meeting point VIA CAVOUR 1 FLORENCE, IN FRONT OF THE MEDICI PALACE since 1:45 (15 minutes before the tour started). We always start this tour from the front of the palace in order to explain the magnificient Renaissance facade. The lady kept on shouting and saying she was at the right place, so I told guide Sandra to go to the rear side of the palace and she met the customers. The lady attacked the tour guide and wanted her to apologize because in her mind she was late. It was 10 past 2 then and Sandra encouraged the customers with a smile, saying that there was no problem, they would have finished 10 minutes later. All in all we are used to clients who do not read instructions and meeting points with accurancy and we are very comprehensive with this, as our customers are on vacation and not in their home town. So Sandra apologized for something she was not responsible for. At this point the customers (who were 3 and had bought a tour for 2, but I had already told Sandra to run the tour without asking any price supplement, as the lady was badly nervous and everybody in the street was looking at her shouting) decided not to make the tour. Sandra was shocked by this violent behaviour and called our office in tears. Of course we paid Sandra for her service, of course we had already bought all museum tickets (on Easter Sunday Florence was very crowded) of course we denied the refund request for this unbelieveble decision. After Mrs Jing Rong Zhong refund request was denied on Viator, she started to write emails to us, trying to threaten us with a bad review if we hadn’t refunded her. We gently replied she had the right to write her point of view and that we would have replied with the true one. This is the bad story with Mrs Jing Rong Zhong. NOTES: 1) We never sent you a link, as our office phone has not this function, so it is one of the many lies you wrote in the review 2) If you ask the guardians at the entrance of the palace if this is the entrance, of course they reply it is, but this is not the right meeting point written on your Viator voucher 3) 20 minutes before the tour started guide Sandra had gone on the rear side of the palace in order to use the museum toilet and had seen three persons who looked coming from Eastern Countries. She asked them if they were Jing Rong Zhong and she was told with arrogance that they were waiting for their tour guide and did not need her. Without listening to her, without answering her question about their name, they did not care of her, like she were an annoying vendor on the road and kept on talking on their own:))
via Viator
Nice view. I recommend others that when they visit Florence make sure that they visit this attraction.
I really liked the palazzo medici.
via Tripadvisor
Rossana was amazing and...
Rossana was amazing and so informative, you can tell she loves what she does. I would highly recommend her for this tour!
via Viator
Good to know
- Duration
- 3 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Tue, Thu, Fri, Sat, Sun
- Price range
- $40 to $400
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 4
- Verdict
- Solid Choice
Why this scores 61
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
the Medici family in Florence: Palazzo Medici and Medici Chapels: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Florence.
How much does the Medici family in Florence: Palazzo Medici and Medici Chapels cost?
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Prices start at $40 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Florence usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does the Medici family in Florence: Palazzo Medici and Medici Chapels take?
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Plan for about 3 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Florence is not rushed.
Is the Medici family in Florence: Palazzo Medici and Medici Chapels worth it?
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It holds an Outty Ranking of 61 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.3/5 across 12 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Florence, and how flexible the cancellation terms are.
Can I cancel or reschedule the Medici family in Florence: Palazzo Medici and Medici Chapels?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is the Medici family in Florence: Palazzo Medici and Medici Chapels suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 3-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book the Medici family in Florence: Palazzo Medici and Medici Chapels?
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Around 4 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Florence can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Florence and add a light layer if any part of the 3-hour experience runs outdoors or after sunset.
Where does the Medici family in Florence: Palazzo Medici and Medici Chapels start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Florence within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Florence?
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On Outty we rank every Florence experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include The Best tour in Florence: Renaissance & Medici Tales - guided by a STORYTELLER, Florence Pizza or Pasta Class & Gelato Making at a Tuscan Farm, Small group Tuscan Wineries, Olive Oil & Gourmet Lunch or Dinner. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Florence?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Florence?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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