Soekarno Hatta International Airport by Plaza Premium Lounge
Traveler rating
4.2/5
Based on 58 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Soekarno Hatta International Airport by Plaza Premium Lounge worth booking?
Soekarno Hatta International Airport by Plaza Premium Lounge is a 2-hour experience in Jakarta, Indonesia, from $57 per person. It scores 63 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.2/5 rating across 58 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 63 / 100
- Rating
- 4.2/5 (58)
- Duration
- 2 hours
- From
- $57 per person
Located at the International Departure in Terminal 3, this spacious lounge offers our signature facilities and services such as comfortable sofa seating, charging stations and complimentary Wi-Fi, freshly prepared hot meals and a wide selection of beverage options and shower facilities with amenities, amongst others. Work-on-the-go or relax in comfort while you await
What you get
About this experience
Located at the International Departure in Terminal 3, this spacious lounge offers our signature facilities and services such as comfortable sofa seating, charging stations and complimentary Wi-Fi, freshly prepared hot meals and a wide selection of beverage options and shower facilities with amenities, amongst others. Work-on-the-go or relax in comfort while you await
What's included
Included
- Wi-Fi connections & Flight information
- Shower Facilities (subejct to availability)
- Food & Beverage
- Vegetarian Options
- Charging Station
- Telephone
- TV Channels, News paper and magazine
Not included
- Alcoholic drinks (available to purchase)
- Private resting area access
Where it starts and ends
Meeting point
Jakarta
International Departure, Terminal 3, Level 2 (near Gate 7), Soekarno-Hatta International Airport, Jakarta, Indonesia
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
International Departure, Terminal 3, Level 2 (near Gate 7), Soekarno-Hatta International Airport, Jakarta, Indonesia
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 9 travelers per booking
- Operated by
- Plaza Premium Lounge
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Suitable for all physical fitness levels
- The Plaza Premium Lounge has locations in the restricted area of the departures level of the airport. For these locations, you must pass through security and immigration prior to gaining access to the lounge; an on-going boarding pass MUST be presented by all passengers before entering any of the lounges
- Please note: this service does not include use of any private resting areas
Photos
What travelers are saying
Outty’s summary of the themes that recur across 58 traveler reviews. Written by us, not quoted from reviewers.
Food and drink
5 mentionsThe tastings and food stops are a highlight for most reviewers.
Pace and timing
3 mentionsSeveral reviewers found the schedule tight or the day long.
Traveler reviews
58 verified traveler reviews for Soekarno Hatta International Airport by Plaza Premium Lounge. Ratings and reviews provided by Viator and Tripadvisor.
Best longue ever!
Best experience in this longue as always! Happy with Kheny and all the frontliner! Definitely recomended!
Response from the operator: Dear 190erlital Thank you very much for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you had another enjoyable experience at Sapphire Plaza Premium Lounge. It is especially pleasing to know that you were happy with Kheny and our frontliner team. Your kind words and recommendation mean a great deal to us and will certainly be shared with the team as encouragement to continue delivering warm and memorable service to our guests. We sincerely appreciate your continued support and look forward to welcoming you back to Sapphire Plaza Premium Lounge, Terminal 3 International, CGK, on your next visit. Warm regards, Panca Aris Slameto Assistant Lounge Manager Sapphire Plaza Premium Lounge Terminal 3 International, CGK
via Tripadvisor
Nice place to chill
The staff are prompt, polite and attentive.. special thanks to rohman, keep the good work..- plaza premium first
Response from the operator: Dear Nadj888 Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed your time at Plaza Premium First and were satisfied with the service provided by our team. We are especially pleased to know that Rohman made a positive impression through his prompt, polite, and attentive service. We will be sure to share your kind words with Rohman and the entire team. Your appreciation is a great motivation for us to continue providing excellent service to all our guests. We look forward to welcoming you back to Plaza Premium First on your next visit. Warm regards, Panca Aris Slameto Assist. Lounge Manager Saphire Plaza Premium Lounge Terminal 3 International CGK - Soekarno-Hatta International Airport
via Tripadvisor
Comfort Lounge
I took a very early flight on Malaysia Airlines, the ticket included the lounge, the lounge officer Mr. Bimo and his team were incredibly helpful, I really appreciate it, thank you.
Response from the operator: Dear Ajeng Thank you for taking the time to share your wonderful experience at Saphire Plaza Premium Lounge, Terminal 3 International, Soekarno-Hatta International Airport. We are delighted to know that you enjoyed the comfort of our lounge before your Malaysia Airlines flight. It is especially rewarding to hear that Mr. Bimo and his team were able to provide you with helpful and attentive service throughout your visit. Your kind words will certainly be shared with Mr. Bimo and the team as recognition of their dedication and commitment to delivering excellent hospitality. Feedback like yours inspires us to continue providing exceptional service to every guest. Thank you once again for choosing Saphire Plaza Premium Lounge. We look forward to welcoming you back on your next journey and providing you with another memorable lounge experience. Warm regards, Panca Aris Slameto Assistant Lounge Manager Saphire Plaza Premium Lounge Terminal 3 International Soekarno-Hatta International Airport (CGK)
via Tripadvisor
Andro Manalu - exemplary service
I was attended to by Andro Manalu. I needed to speak with CX and since I was on transit I was unable to find them. Andro offered to call them directly and connected me with CX. He didn’t have to but was very willing to help. One kind gesture makes such a difference. Andro is sincere and professional. I wish him more success.
Response from the operator: Dear Fyk2026 Good Day Thank you very much for taking the time to share your experience with us. We are truly pleased to hear that Andro Manalu was able to assist you during your transit journey and provide the support you needed. Your kind words regarding his sincerity, professionalism, and willingness to go the extra mile mean a lot to us. We strongly believe that small gestures can create meaningful experiences, and we are proud to know that Andro represented our service values so well. Your appreciation will certainly be shared with him and the entire team as motivation to continue delivering genuine and attentive service to all guests. Thank you once again for your thoughtful feedback and kind wishes for Andro’s future success. We look forward to welcoming you back again to Saphire Plaza Premium Lounge. Warm regards, Panca Aris Slameto Lounge Manager Saphire Plaza Premium Lounge Soekarno-Hatta Airport Terminal 3 International
via Tripadvisor
Saving Grace for 9 hour transit
Very easy to find. Well worth the money to enter when you have a long transit. Staff were extremely friendly and hospitable
via Viator
Good to know
- Duration
- 2 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $57 to $435
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 20
- Verdict
- Solid Choice
Who runs this experience
Operated by Plaza Premium Lounge, who run 14 experiences we rank across 13 cities, with an average Outty Ranking of 55.1.
See everything Plaza Premium Lounge runsWhy this scores 63
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Soekarno Hatta International Airport by Plaza Premium Lounge: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Jakarta.
How much does Soekarno Hatta International Airport by Plaza Premium Lounge cost?
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Prices start at $57 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Jakarta usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Soekarno Hatta International Airport by Plaza Premium Lounge take?
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Plan for about 2 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Jakarta is not rushed.
Is Soekarno Hatta International Airport by Plaza Premium Lounge worth it?
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It holds an Outty Ranking of 63 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.2/5 across 58 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Jakarta, and how flexible the cancellation terms are.
Can I cancel or reschedule Soekarno Hatta International Airport by Plaza Premium Lounge?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Soekarno Hatta International Airport by Plaza Premium Lounge suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 2-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Soekarno Hatta International Airport by Plaza Premium Lounge?
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Around 20 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Jakarta can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Jakarta and add a light layer if any part of the 2-hour experience runs outdoors or after sunset.
Where does Soekarno Hatta International Airport by Plaza Premium Lounge start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Jakarta within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Jakarta?
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On Outty we rank every Jakarta experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Jakarta Half-Day Guided Tour with a Private Fun Local Host, Active Volcano, Rice Field, Hot Spring, Fruit market, Tea Plantation with Lunch, Private Full-Day Guided Tour: Explore Jakarta’s Top Highlights. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Jakarta?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Jakarta?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Soekarno Hatta International Airport by Plaza Premium Lounge?
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Included: Wi-Fi connections & Flight information; Shower Facilities (subejct to availability); Food & Beverage; Vegetarian Options; and Charging Station. Not included: Alcoholic drinks (available to purchase); and Private resting area access. Always check the voucher for the final list before you travel.
Where is the meeting point for Soekarno Hatta International Airport by Plaza Premium Lounge?
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International Departure, Terminal 3, Level 2 (near Gate 7), Soekarno-Hatta International Airport, Jakarta, Indonesia Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
What languages is Soekarno Hatta International Airport by Plaza Premium Lounge offered in?
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It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Soekarno Hatta International Airport by Plaza Premium Lounge?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Soekarno Hatta International Airport by Plaza Premium Lounge wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; and Infants and small children can ride in a pram or stroller. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Soekarno Hatta International Airport by Plaza Premium Lounge if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Jakarta. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Soekarno Hatta International Airport by Plaza Premium Lounge?
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Across 58 reviews averaging 4.2 out of 5, recurring themes include food and drink. The tastings and food stops are a highlight for most reviewers. One thing to know: Several reviewers found the schedule tight or the day long.
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