Snorkelling safari in a turtle area

Amazing experience!

Absolutely amazing experience. Unfortunately we didn’t see any turtles but plenty of fish to see in their natural habitat 🐠, we even got to see a school of fish just near the boat which was super cool! We were snorkelling virgins so got a full explanation of what to do/not to do from the instructor prior to departing on the boat. Lots of advice given pre snorkel to avoid sea sickness, how to swim with the fins properly, how long the boat ride is, etc. The whole experience start to finish was flawless, really great guides that took us out to the turtle area, friendly, funny and professional. Would definitely recommend doing this to anyone who is interested or wants to do something different. We brought our phones in waterproof pouches for pictures but they didn’t work very well (pics on review) the guide took lots of pictures to email to us the next day though! Would definitely do it again on our next visit to Tenerife 🫶🏻⭐️

Response from the operator: Thanks, Madison. It was really great to have you guys on board. Glad you enjoyed your experience. Enjoy the rest of your trip!

via Tripadvisor

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poor equipment, zero support, no suitable conditions for snorkeling. we had booked snorkeling, but were assigned to a diver group. the first 30 min passed with their briefing. because we could not snorkel due to the moving sea with the extremely simple equipment, we then sat on the rocking boat for an ample hour until the divers were back up. 80 euros for gaaar nix.

Response from the operator: Hallo, es tut mir leid, dass Sie Ihren Ausflug nicht genossen haben, ich habe es wirklich getan. Aber ich möchte Ihnen sagen, dass ZeroGravity ein Tauchzentrum ist und unsere Hauptkunden Taucher sind, wie könnte es anders sein. Die Leute begleiten uns auch nur zum Schnorcheln, und wir fahren alle im selben Boot. In der Zeit, in der Taucher unter Wasser sind, sind diejenigen, die nur schnorcheln, im Meer oder im Wasser und genießen das Schnorcheln. Die Ausrüstung zum Schnorcheln ist sehr einfach, einige Flossen, eine Maske und ein Schnorchel, logischerweise ist die Ausrüstung zum Gerätetauchen komplexer. Was die Seebedingungen betrifft, können wir dort nur stornieren, wenn sie für die Sicherheit nicht ausreichend sind. Es stimmt, dass sie manchmal nicht die besten sind, aber es ist wie alles im Leben, manchmal ist es beeindruckend und andere Gelegenheiten. Nicht sehr viel. Bei diesem Ausflug gab es Leute, die die Bootsfahrt auf dem Meeresgrund genossen, aber nicht jeder genießt es immer. Es tut mir leid

via Tripadvisor (translated)

Disappointing

Tour name and description is not accurate. You are going snorkelling with first time divers who get all the attention of the guides. You're on your own in the deep sea as the tour guides are diving with other customers while you snorkel. The goggles kept on fogging up, therefore couldn't see much. Waves were quite strong, you have to be a good swimmer. Not worth the money.

Response from the operator: Hola, una lastima que no le gustara la excursión, nunca puede ser del agrado de todos, por suerte la gran mayoría de nuestros clientes terminan con una gran sonrisa después de nuestras excursiones. Quizá el día en que usted vino el mar no estaba en las mejores condiciones, no siempre todo es perfecto, y lo siento. Recuerdo que intente cambiar el día de su excursión a otro con mejores condiciones, De verdad que siento que no le gustara la experiencia, mas allá del efecto que pueda causar con su opinión....

via Viator

Mixed experience, but still enjoyed

The boat ride out to the snorkelling site was fun, we saw mainly fish but was still very cool experience. The only thing I would say is my partner and I found that between us one of the goggles kept misting up and one of the breathing tubes was faulty, so 50% of our equipment was poor, and there was no alternative equipment on the boat. Additionally, we went out at the same time with 4 people on a diving activity, so both instructors went off with the divers while leaving the snorkellers alone. It might have been nice if they actually gave you some attention and additionally if we got into trouble, they were busy underwater with the divers. So mixed experience, but enjoyed it none the less. The instructors were friendly and spoke good English though.

Response from the operator: Hello. thanks for your oppinon. we try to do better next time

via Tripadvisor

Snorkelling safari

Super trip. Really nice instructor. We had a lot of fun. I can really recommend this experience. To be surely repeated next time 😁

via Tripadvisor