Sintra: Moorish Castle Entrance E-Ticket with Audio Guide
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September 2026
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Adults
Age 13 and over
Children
Age 12 and under
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Non-refundable booking. Same price on Viator, Outty earns a commission.
Traveler rating
3.6/5
Based on 17 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Sintra: Moorish Castle Entrance E-Ticket with Audio Guide worth booking?
Sintra: Moorish Castle Entrance E-Ticket with Audio Guide is a 1.5-hour experience in Sintra, Portugal, from $20 per person. It scores 44 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.6/5 rating across 17 reviews. This booking is non-refundable, so pick your date carefully. Same-day spots are currently showing.
- Outty Ranking
- 44 / 100
- Rating
- 3.6/5 (17)
- Duration
- 1.5 hours
- From
- $20 per person
Enjoy a hassle-free visit to the must-see landmark of Sintra, Moorish Castle with an entry e-ticket and discover its riveting stories with an audio tour, downloadable on your phone.
What you get
- An activation link to access your audio tour
- Self-guided audio tour on your smartphone (Android & iOS)
- Offline content (text, audio narration and maps) to avoid roaming charges
- Adult entry ticket to the Moorish Castle
About this experience
Enjoy a hassle-free visit to the must-see landmark of Sintra, Moorish Castle with an entry e-ticket and discover its riveting stories with an audio tour, downloadable on your phone.
What's included
Included
- An activation link to access your audio tour
- Self-guided audio tour on your smartphone (Android & iOS)
- Offline content (text, audio narration and maps) to avoid roaming charges
- Adult entry ticket to the Moorish Castle
Not included
- Live Guide
- Smartphone or headphones
- Food and drinks
- Transportation
What you'll see and do
Castelo dos Mouros
Experience the Moorish Castle at your own pace with an e-ticket and a fascinating self-guided audio tour on your smartphone. Put on your headphones and discover the breathtaking Castle Keep, the Royal Tower, the Second Circle of Walls, and the Castle’s breathtaking treasures through the power of storytelling and learn historical information and uncommon stories and anecdotes for this spectacular attraction of Sintra. Tour’s content is the result of in-depth research, squeezed into brief original stories that will make your visit both engaging and informative. The audio tour can be used repeatedly and anytime, before or after your visit. This is an unmissable opportunity to gain valuable insights into one of Sintra’s main and most well-known attractions, the Moorish Castle.
Admission included
Where it starts and ends
Meeting point
Castelo dos Mouros
Estrada da Pena, Parque de Monserrate, Sintra, 2710-609, Portugal
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Castelo dos Mouros · Estrada da Pena, Parque de Monserrate, Sintra, 2710-609, Portugal
Before you book
- Cancellation
- All sales are final. No refund is available for cancellations.
- Languages
- de, en, fr, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 9 travelers per booking
- Operated by
- Clio Muse Tours
Know before you go
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Please note that your Viator Voucher is not your entry ticket
- Download the ticket and audio tour while on WIFI before your visit as your, mobile signal may be weak at the site
- After booking, you will receive an email with further instructions on how to access and download your audio tour, so please check your email spam folder for this message
- Ensure that your smartphone is fully charged and that you bring your headphones
- Please be aware that there may be long queues at the entrance, so you might need to wait before entering.
Photos
What travelers are saying
Outty’s summary of the themes that recur across 17 traveler reviews. Written by us, not quoted from reviewers.
Photo opportunities
4 mentionsThe views and photo stops come up again and again.
Physical effort
2 mentionsExpect real walking or climbing: reviewers mention the effort involved.
Traveler reviews
17 verified traveler reviews for Sintra: Moorish Castle Entrance E-Ticket with Audio Guide. Ratings and reviews provided by Viator and Tripadvisor.
Nice break
It was a lovely trip /walk the castle ruins. Great view from the top of tower - panoramic view of Sintra and good look at the Pena castle. Lovely way to spend an hour or so ! Very busy when the peak hours
Response from the operator: Hello and thank you for your feedback! We are happy to hear that you enjoyed your visit and hope that the audio guide added value to your experience. We look forward to welcoming you back.✨ Warm regards, Claire
via Tripadvisor
I could not get my ticket downloaded, and they did not want to let me in. They eventually let me in but I could not get
I could not get my ticket downloaded, and they did not want to let me in. They eventually let me in but I could not get the audio
Response from the operator: Hello, and thank you for your review. We are sorry to hear that you had trouble entering the venue and downloading your audio guide. Our records show that you did not download the official entry ticket and audio tour from your booking page before your visit. Please note that the voucher sent by our partner is not a valid entry pass, as indicated in the email instructions sent after booking confirmation. Our team is always available, and you could have reached out to us at the time so we could assist you right away. Best regards, Claire
via Tripadvisor
Well worth!
Buying tickets ahead saved us so much time. This was our favorite of the three “big” sites in Sintra. Highly recommended!
via Viator
Zero.
Tickets we bought through Trip Advisor were not accepted by the gate attendant. We had to buy new tickets onsite to get in. Gate attendant tried to help us but the Trip Advisor tickets did not allow us the access promised. Our mistake was to buy our tickets through Trip Advisor were.
Response from the operator: Dear traveler, We’re sorry to hear about this inconvenience and any confusion. It seems you may have shown the voucher instead of downloading your actual ticket, as outlined in the instructions sent with your booking. As mentioned in the communication, the voucher is not valid for entry—you need to click the provided link to download both your ticket and audio tour. In such cases, we’re always happy to assist at support@cliomusetours.com or via WhatsApp. Best regards, Olga
via Tripadvisor
Ticket not honored at venue 🤯
These tickets were not honored at the Moorish Castle. The gentleman scanning said they were not valid. I would like a refund.
Response from the operator: Dear Doherty, We sincerely apologize for any confusion. The voucher you received from Viator is not your actual entry ticket. Your entry ticket, along with detailed instructions on how to download both your tickets and the audio tour, was sent to you directly by Clio Muse Tours via a link. Please note that the messages you received mentioned that the Viator voucher isn’t valid for entry and kindly reminded you to download your tickets using the provided link. Regarding your refund request, the ticket is non-refundable. However, please reach out to our customer care team to examine possible alternative solutions. You can contact us at support@cliomusetours.com or via WhatsApp at +30 210 322 6986. We’re happy to help you! Best regards, Olga, Marketing Dept.
via Viator
Good to know
- Duration
- 1.5 hours
- Free cancellation
- Non-refundable
- Minimum age to book
- 18+
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 6
- Verdict
- Worth a Look
Why this scores 44
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Sintra: Moorish Castle Entrance E-Ticket with Audio Guide: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Sintra.
How much does Sintra: Moorish Castle Entrance E-Ticket with Audio Guide cost?
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Prices start at $20 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Sintra usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Sintra: Moorish Castle Entrance E-Ticket with Audio Guide take?
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Plan for about 1.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Sintra is not rushed.
Is Sintra: Moorish Castle Entrance E-Ticket with Audio Guide worth it?
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It holds an Outty Ranking of 44 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.6/5 across 17 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable most popular in Sintra, and how flexible the cancellation terms are.
Can I cancel or reschedule Sintra: Moorish Castle Entrance E-Ticket with Audio Guide?
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No. This experience is sold on a non-refundable basis, so only book a date you are confident about. Similar experiences in the city do offer free cancellation if flexibility matters more than price.
Is Sintra: Moorish Castle Entrance E-Ticket with Audio Guide suitable for kids and families?
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The operator sets a minimum age of 18. Older children generally do well here, and families should factor in the 1.5-hour running time when deciding.
How far in advance should I book Sintra: Moorish Castle Entrance E-Ticket with Audio Guide?
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Around 6 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Sintra can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Sintra and add a light layer if any part of the 1.5-hour experience runs outdoors or after sunset.
Where does Sintra: Moorish Castle Entrance E-Ticket with Audio Guide start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Sintra within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Sintra?
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On Outty we rank every Sintra experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Private Tour Sintra from Lisbon Palaces of Pena and Regaleira, Private Sintra Tour Palaces and Coast by Vintage Car or Jeep, Sintra Historical Jeep Adventure - Palaces & Secret Routes. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Sintra?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Sintra?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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