Sail Away Catamaran Day Trip with Snorkeling to Isla Mujeres

Not Worth It

Initially we were attending for the experience but figured we’d go for the platinum experience because the gentleman was convincing about the experience and gains. Found out about additional charges upon arrival. Parking was an additional charge and not literal valet.

Response from the operator: Thank you for sharing your feedback. We truly value each guest's opinion as it helps us improve. We would like to clarify a few important points regarding your experience: Firstly, the parking service is not operated by us, but rather by an independent third party entirely unrelated to our business. Any charges associated with that parking service do not go to us. Additionally, there are public streets nearby where guests can park freely, and we are always happy to suggest these alternatives. Regarding the taxes, these are clearly itemized on your ticket, as required by law, and are not hidden charges. We take pride in being transparent and professional with all pricing details provided in a timely and clear manner. As for the Platinum Experience upgrade, it is completely optional and was offered to enhance your visit. Our team is trained to provide all relevant information respectfully and without pressure, and we strive to do so with the highest level of professionalism. We’re sorry if any aspect of your visit did not meet your expectations, but we assure you that all information was communicated accurately, professionally, and in good faith. We appreciate your visit and your feedback. Best regards,

via Viator

Amazing vacations

I had an incredible time on the Catamaran to Isla Mujeres in Cancun! From start to finish everything was excellent. The service from the agency, pickup and team was top notch - super friendly and professional. I felt very comfortable the entire time. The refreshments were perfect, the buffet was delicious, and the beach club was absolutely unique. The snorkeling and the entire tour were just amazing. They even gave me a ride back to my hotel afterwards, which was very convenient. Overall I had a fantastic time, I was very happy and would definitely do it again.

via Tripadvisor

Excellent

The catamaran and snorkeling experience in Cancun was simply unforgettable. From the start, the staff was friendly and attentive, creating a fun and relaxed atmosphere. The views of the Caribbean Sea with its crystal-clear waters were magical, and exploring the reefs full of marine life while snorkeling was incredible, always with guides ensuring our safety. Onboard, we enjoyed music, drinks, and a great vibe. To make the most of it, I recommend bringing biodegradable sunscreen, a swimsuit, towel, extra water, and a waterproof camera to capture every moment. It’s an experience I would absolutely do again!

Response from the operator: Thank you so much for sharing your experience! We're thrilled to hear you enjoyed the catamaran tour and snorkeling adventure. Our team works hard to provide warm, attentive service and create a fun, relaxed atmosphere, so it’s great to know we hit the mark. We totally agree—the Mexican Caribbean is truly magical. Thanks as well for the helpful tips for future guests! We’d be delighted to welcome you back for another unforgettable experience soon

via Tripadvisor

It's worth it; the boat, the crew, the animation of the best

Despite not having very good weather, the crew made us have a lot of fun; which is appreciated, the place to eat, delicious

Response from the operator: ¡Muchas gracias por tu comentario! Aunque el clima no fue el mejor, nos alegra saber que la tripulación logró que se divirtieran mucho —eso es justamente lo que buscamos. También nos da gusto que hayas disfrutado la comida, ¡delicioso es lo que queremos que sea! Esperamos recibirte nuevamente muy pronto para otra experiencia inolvidable.

via Tripadvisor (translated)

excellent

An unforgettable experience, the crew's attention was excellent, the food and drinks were delicious. At the time of booking, the agency was always attentive.

Response from the operator: Thank you so much for your lovely review! We’re thrilled to hear that you had an unforgettable experience and that you enjoyed the food, drinks, and the crew’s excellent service. It’s also great to know that our team was attentive and helpful throughout the booking process. We truly appreciate your kind words and hope to welcome you back again soon!

via Tripadvisor