
Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz
Traveler rating
4.7/5
Based on 25 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz worth booking?
Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz is a 12-hour experience in Playa del Carmen, Mexico, from $134 per person. It scores 70 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.7/5 rating across 25 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 70 / 100
- Rating
- 4.7/5 (25)
- Duration
- 12 hours
- From
- $134 per person
Discover in a single day the Mayan ruins of Tulum, the famous sculpture Ven a la Luz, and four cenotes of Casa Tortuga: two open and two cave. Includes shared transportation from selected hotels or meeting points, light box lunch, buffet meal, entrance to Casa Tortuga, and a local guide during the cenote tour. The entrance or tax for Tulum is not included and is paid on the day of the activity.
What you get
About this experience
Discover in a single day the Mayan ruins of Tulum, the famous sculpture Ven a la Luz, and four cenotes of Casa Tortuga: two open and two cave. Includes shared transportation from selected hotels or meeting points, light box lunch, buffet meal, entrance to Casa Tortuga, and a local guide during the cenote tour. The entrance or tax for Tulum is not included and is paid on the day of the activity.
What's included
Included
- Visit the archaeological zone of Tulum (entrance or tax not included)
- Light box lunch
- Visit Fifth Avenue only for travelers picked up in Cancun
- Local guide during the tour and swim in the 4 cenotes of Casa Tortuga
- I swim in 4 cenotes: 2 open and 2 cave
- Entrance to Cenotes Casa Tortuga
- Buffet food
- Photo stop at the sculpture Come to the Light, subject to operational availability
- Shared transport with air conditioning from selected hotels or meeting point
Not included
- Entrance or tax for the archaeological zone of Tulum: 10 USD per person, payable on the day of the tour
- Guide within the archaeological zone of Tulum
- Drinks during the tour and at the restaurant
- Use of snorkeling equipment
- Locker
What you'll see and do
Escultura Ven A La Luz
Photo stop at the sculpture Come to the Light. This visit is subject to operational availability and may change without prior notice.
45 minutes here
Tulum
Self-guided tour of the archaeological zone of Tulum. The mandatory entrance or tax of 10 USD per person is not included and is paid on the day of the tour. Afterward we will enjoy a regional buffet meal.
90 minutes here · Admission not included
Cenotes Casa Tortuga
Guided tour to Casa Tortuga to swim in four cenotes: two open and two cave. Entrance and local guide are included.
120 minutes here · Admission included
Quinta Avenida
Free time on Fifth Avenue in Playa del Carmen. This stop is included only for travelers picked up at hotels in Cancun and depends on the operating route.
60 minutes here
Where it starts and ends
Meeting point
Playa del Carmen
You should wait at 12th Street with 10th Avenue, outside the main entrance of Coco Bongo Playa del Carmen. Please, it is important that you have your phone handy so you can contact them if you need it.
Meeting point
Playa del Carmen
You will have to wait at the main entrance of the Plaza Antigua, in the marked bus stop area, outside the exchange house.
Meeting point
Playa del Carmen
The meeting point is in the stairway, outside the hotel.
Hotel pickup
Pickup is available for selected locations. Pickup begins about 60 minutes before departure.
Ends at
You should wait at 12th Street with 10th Avenue, outside the main entrance of Coco Bongo Playa del Carmen. Please, it is important that you have your phone handy so you can contact them if you need it.
Ends at
You will have to wait at the main entrance of the Plaza Antigua, in the marked bus stop area, outside the exchange house.
Ends at
The meeting point is in the stairway, outside the hotel.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 20 travelers per booking
- Operated by
- Quality Tours Riviera Maya
Know before you go
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Photos






What travelers are saying
Outty’s summary of the themes that recur across 25 traveler reviews. Written by us, not quoted from reviewers.
The guide
5 mentionsTravelers single out the guide as the reason the experience works.
Food and drink
4 mentionsThe tastings and food stops are a highlight for most reviewers.
Photo opportunities
3 mentionsThe views and photo stops come up again and again.
Organization
3 mentionsPickup, timing, and logistics are described as running smoothly.
Pace and timing
2 mentionsSeveral reviewers comment on how the schedule is paced.
Traveler reviews
25 verified traveler reviews for Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz. Ratings and reviews provided by Viator and Tripadvisor.
Great day
This was a long day and it didn’t dissapoint. Omar was our tour guide and he was very fun. The ruins were, well, ruins, lol. The iguanas climbing or resting on them everywhere made it even more scenic. But, the cenotes were the highlight for sure. The caves were awesome! Geraldo was our guide through the Casa Tortuga cenotes…. The stop at the sculpture took too long, but,Omar did take a great video of us, sooo… I could’ve been fine without the stop in Playa del Carmen as the locals hound you to buy.
Response from the operator: Thank you for your review, Michelle. We're glad you had a great day and especially enjoyed the cenotes at Casa Tortuga. Omar and Geraldo will be happy to hear they helped make the experience fun — we’ll share your comments with the excursion provider. We appreciate your thoughts on the tour stops, and we’re happy you got a great video to remember the day.
via Tripadvisor
Great company
Was amazing experience, Maria was our sales person, very attentive, fast response, the tour was everything they say we love the company, send you reminders, and check on you if you're were able to pick up on time at the meeting point, we use the same for Xcaret and definitely used again! Highly recommend
Response from the operator: Thank you so much for your wonderful review! 😊 We’re delighted to hear that you had such an amazing experience and that everything went just as promised. It’s great to know that María was so attentive and helpful throughout your booking —we’ll be sure to share your kind words with the excursion provider so they can recognize her excellent service 🙌 We’re thrilled you also enjoyed your Xcaret tour and that you’d choose us again. Thanks for recommending Quality Tours —we look forward to welcoming you on your next adventure! 🌿✨
via Tripadvisor
Highly recommended and also reliable.
Very good tours plus the people who take us are very friendly and try to give their best to enjoy it. 100 percent reliable and very complete.
Response from the operator: ¡Hola sandraberenicem2021! ¡Muchas gracias por tu recomendación! Nos alegra saber que disfrutaste del tour y que sentiste un trato amable y de confianza por parte del equipo. Tu comentario nos motiva a seguir ofreciendo experiencias completas y memorables. ¡Esperamos verte pronto en otra aventura! 🌿🐢✨
via Tripadvisor (translated)
Excellent experience
Excellent company that follows the tourist up to the minute so you can enjoy each excursion. I made 7 excursions with them and was always supported by my advisor Luis!
Response from the operator: ¡Qué alegría leer tu mensaje! 😊 Nos emociona saber que viviste una experiencia tan completa con nosotros y que disfrutaste cada excursión. Le haremos llegar tus palabras a Luis, ¡seguro le encantará saberlo! Gracias por elegir a Quality Tours para tantas aventuras. 🌟🌿🐢
via Tripadvisor (translated)
Family Dream Come True🤗
We had an excellent time, the Chocolate Guide was also excellent the veryyy friendly driver everything was wonderful thank you very much... Very nice places.... Delicious food, wonderful landscapes and color of the seawater....
Response from the operator: ¡Hola! 😊 Muchas gracias por compartir tu experiencia. Nos alegra saber que pasaste un momento maravilloso junto a tu familia y que el guía Chocolate y el conductor hicieron que el tour fuera aún más especial. 🌟 Los paisajes, el mar y la deliciosa comida son recuerdos inolvidables. ¡Esperamos verte pronto en más aventuras increíbles! 🛶✨
via Tripadvisor (translated)
Good to know
- Duration
- 12 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 9
- Verdict
- Solid Choice
Who runs this experience
Operated by Quality Tours Riviera Maya, who run 5 experiences we rank across 2 cities, with an average Outty Ranking of 53.6.
See everything Quality Tours Riviera Maya runsWhy this scores 70
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz cost?
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Prices start at $134 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz take?
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Plan for about 12 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz worth it?
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It holds an Outty Ranking of 70 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.7/5 across 25 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 12-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz?
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Around 9 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 12-hour experience runs outdoors or after sunset.
Where does Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz?
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Included: Visit the archaeological zone of Tulum (entrance or tax not included); Light box lunch; Visit Fifth Avenue only for travelers picked up in Cancun; Local guide during the tour and swim in the 4 cenotes of Casa Tortuga; and I swim in 4 cenotes: 2 open and 2 cave. Not included: Entrance or tax for the archaeological zone of Tulum: 10 USD per person, payable on the da; Guide within the archaeological zone of Tulum; Drinks during the tour and at the restaurant; and Use of snorkeling equipment. Always check the voucher for the final list before you travel.
Does Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz include hotel pickup?
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Yes, pickup is offered, or you can meet at the start point instead from 253 listed pickup locations in and around Playa del Carmen. Be ready about 60 minutes before the start time.
What languages is Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz wheelchair or stroller accessible?
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The operator notes: Infants are required to sit on an adult’s lap; and Not recommended for pregnant travelers. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Playa del Carmen. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Ruins of Tulum, 4 Cenotes Casa Tortuga and Ven a la Luz?
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Across 25 reviews averaging 4.7 out of 5, recurring themes include the guide, food and drink, photo opportunities. Travelers single out the guide as the reason the experience works. One thing to know: Several reviewers comment on how the schedule is paced.
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