
Round Ferry Transfer from Tortugas to Isla Mujeres
Traveler rating
3.1/5
Based on 93 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Round Ferry Transfer from Tortugas to Isla Mujeres worth booking?
Round Ferry Transfer from Tortugas to Isla Mujeres is a 0.5-hour experience in Cancun, Mexico, from $32 per person. It scores 35 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.1/5 rating across 93 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 35 / 100
- Rating
- 3.1/5 (93)
- Duration
- 0.5 hours
- From
- $32 per person
Our vessels are state-of-the-art and designed exclusively taking into account the needs of passengers and the routes they operate. The boats have been specially designed and manufactured by the great team we have, thinking about the needs of both local and tourist passengers and the special characteristics of the route it will cover.
What you get
About this experience
Our vessels are state-of-the-art and designed exclusively taking into account the needs of passengers and the routes they operate. The boats have been specially designed and manufactured by the great team we have, thinking about the needs of both local and tourist passengers and the special characteristics of the route it will cover.
What's included
Included
- Panoramic views
- Air-conditioning
- Hostess service
- television screens
- Continuous departures all year round.
Not included
- Snacks
- Government fees
Where it starts and ends
Meeting point
Cancun
You can locate it by the sign that says Playa Tortugas, there you can locate the ticket office that is on the sidewalk
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
You can locate it by the sign that says Playa Tortugas, there you can locate the ticket office that is on the sidewalk
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 30 travelers per booking
- Operated by
- ULTRAMAR FERRY
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
Photos





What travelers are saying
Outty’s summary of the themes that recur across 91 traveler reviews. Written by us, not quoted from reviewers.
Pace and timing
3 mentionsSeveral reviewers found the schedule tight or the day long.
Food and drink
2 mentionsThe tastings and food stops are a highlight for most reviewers.
Good for families
2 mentionsReviewers traveling with kids report it landed well with their group.
Traveler reviews
91 verified traveler reviews for Round Ferry Transfer from Tortugas to Isla Mujeres. Ratings and reviews provided by Viator and Tripadvisor.
Getting tickets is bad
So I have a two part to this experience. The Ferry ride was nice, but to get the tickets was horrible! You had to get them from like the currency exchange and the lady working did not speak English and I don't speak Spanish. So she kept ignoring me and helping everyone else. We missed 3 ferrys until someone who spoke spanish assisted me.
via Viator
Viator is horrible
Didn't go because you didn't send the money to them and had to pay out of pocket for something I already paid for
via Viator
We bought our tickets online with our friends. When we arrived at the entrance, we were asked to pay an additional 170 p
We bought our tickets online with our friends. When we arrived at the entrance, we were asked to pay an additional 170 pesos in cash. I asked why we had to pay extra, because we had already purchased our tickets online. They simply told us that it was an additional fee. Honestly, I feel like we were taken advantage of. I have no idea where that money went, and it made me feel like we were being scammed. I’m a visitor in your country, and I believe this kind of thing should not happen. Tourists should not be made to pay unexpected fees without a clear explanation. It is not right, and I am very disappointed with this experience.
Response from the operator: We’re sorry to hear that your experience with us was not the best. Please rest assured that we will share your comments with the appropriate department so we can take the necessary steps to improve our service. Could you please send this information to servicioalcliente@ultramarferry.com, CC’ing agalindo@ultramarferry.com, and include the date and approximate time of your travel? If possible, please also attach a photo of your tickets so we can follow up on your case. Thank you for your understanding and for bringing this to our attention.
via Tripadvisor
UltraMar FTW
UltraMar ferry was a great experience. Easy to book, great amenities on board (A/C on multiple decks, live music, drinks & snacks, outside seating and smooth sailing) 20 minutes sailing time, definitely worth the approximate $17USD each way price we paid! Definitely recommended
Response from the operator: We are glad to know that you enjoyed your experience with us. 😀 And we hope to see you again soon!
via Tripadvisor
felt like a tourist trap
first off August is a horrible time to go to the island. It’s extremely hot. It’s overcrowded and the aggressive vendors make it feel like a tourist trap. Ultramar does not help. The ferry has two prices, one for mexican residence and the other one for people visiting from out of the country . I booked online and it came out to 104 for myself, my wife and my nine-year-old. when we got there, we were told my nine-year-old had to have an adult ticket. fine 10 bucks more. then we were told that we had to wait an hour and 40 minutes because it was all booked up and if we paid $33 more cash they could get us on. This is direct from an Ultramar representative. So for two adults and a kid it’s about $150 but felt like a scam. I wish I would’ve booked a catamaran from one of the smaller places…seemed like a better deal. The ferry was fast but air-conditioning went out mid trip. honestly, I live near the beach in Southern California and really could’ve gone without seeing the island. Felt more like a tourist trap. All the restaurants we went to on the beach wanted to charge a minimum of $90 to use credit card. All thechairs on the beach were for sale but required you buy drinks in food. so it was a good $350 to go to an hot over crowded beach with some bad food. i wouldn’t do it again.
Response from the operator: We are sorry to hear that your experience with us was not the best. Rest assured that we will share your comments with the relevant department so we can improve our service and this doesn't happen again.
via Tripadvisor
Good to know
- Duration
- 0.5 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $32 to $580
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 33
- Verdict
- Worth a Look
Why this scores 35
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Round Ferry Transfer from Tortugas to Isla Mujeres: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Cancun.
How much does Round Ferry Transfer from Tortugas to Isla Mujeres cost?
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Prices start at $32 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Round Ferry Transfer from Tortugas to Isla Mujeres take?
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Plan for about 0.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.
Is Round Ferry Transfer from Tortugas to Isla Mujeres worth it?
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It holds an Outty Ranking of 35 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.1/5 across 93 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.
Can I cancel or reschedule Round Ferry Transfer from Tortugas to Isla Mujeres?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Round Ferry Transfer from Tortugas to Isla Mujeres suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 0.5-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Round Ferry Transfer from Tortugas to Isla Mujeres?
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Around 33 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 0.5-hour experience runs outdoors or after sunset.
Where does Round Ferry Transfer from Tortugas to Isla Mujeres start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Cancun?
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On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza from Cancun : Cenote, Valladolid and Mayan Cuisine, Early Access to Chichen Itza with optional pick-up, Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Cancun?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Cancun?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Round Ferry Transfer from Tortugas to Isla Mujeres?
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Included: Panoramic views; Air-conditioning; Hostess service; television screens; and Continuous departures all year round. Not included: Snacks; and Government fees. Always check the voucher for the final list before you travel.
Where is the meeting point for Round Ferry Transfer from Tortugas to Isla Mujeres?
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You can locate it by the sign that says Playa Tortugas, there you can locate the ticket office that is on the sidewalk Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
Will I get instant confirmation and a mobile ticket for Round Ferry Transfer from Tortugas to Isla Mujeres?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Round Ferry Transfer from Tortugas to Isla Mujeres wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; and Transportation options are wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Round Ferry Transfer from Tortugas to Isla Mujeres if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about Round Ferry Transfer from Tortugas to Isla Mujeres?
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Across 93 reviews averaging 3.1 out of 5, recurring themes include food and drink, good for families. The tastings and food stops are a highlight for most reviewers. One thing to know: Several reviewers found the schedule tight or the day long.
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