Reykjavik: Glacier Lagoon & Fjaðrárgjúfur Canyon Small-Group Tour

Awesome day

Long day and worth it. It rained nearly the whole day and it was still fantastic. Our guide was so knowledable and told great stories.

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Trip along the South coast

What a fantastic trip. As other have said, it’s a long day but worth. Our guide, Ian, was fantastic and made our trip very enjoyable. Would definitely recommend this tour.

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DAY WELL SPENT

Credit to our guide Ian very knowledgeable and talkative throughout despite long travelling hours wss lively, excellent experience of views would highly recommend pickup was on point , brilliant despite harsh conditions on the day

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Beautiful Scenery, But the Late Final Stop Was Very Disappointing!

Beautiful scenery, but several issues affected the experience ⭐⭐⭐ The scenery and destinations on this tour were absolutely spectacular, and Iceland itself is breathtaking. Unfortunately, there were several issues that significantly affected our overall experience. Our morning pickup was delayed due to confusion with the pickup arrangements, which contributed to the tour running quite late. This was a very long 14–16 hour excursion, and although we were informed it would be a small bus, sitting in the very back for such a long journey was uncomfortable. The biggest disappointment was Seljalandsfoss, our final stop. We didn’t arrive until approximately 9:00 p.m. By then it was dark and raining, making the area wet and slippery. Although the tour operator says the waterfall is illuminated and accessible after dark, we did not feel it was realistically or safely possible to properly experience the waterfall or walk behind it. Seljalandsfoss was one of the main highlights I was looking forward to, so it was extremely disappointing to arrive so late and not be able to experience it as intended. If you are considering booking this particular excursion, please be aware of the timing of the final stop at Seljalandsfoss. If walking behind the waterfall is important to you, arriving at night—particularly in rainy conditions—may not provide a safe or realistic opportunity to do so. I also found some of my interactions with the driver-guide disappointing. I understand that driving and guiding such a long excursion is demanding, but I felt that I was spoken to unnecessarily rudely on one occasion and would have appreciated a more respectful interaction. I contacted Viator afterward to explain my concerns and requested partial compensation. Unfortunately, my request was declined, even after a secondary review. The Icelandic scenery was incredible, and there were certainly memorable parts of the tour. However, the delayed start, very late arrival at the final attraction, and the overall experience meant that this excursion did not live up to what I had hoped for.

Response from the operator: Dear Vaichauo, Thank you for sharing your journey across Iceland with us, and for taking the time to leave your honest thoughts. We know how much planning goes into a dream trip here, and we are so sorry to hear that parts of your day didn't match what you had envisioned. Keeping everyone safe on our unpredictable roads is always our top concern. Because of that, we occasionally have to make a last-minute vehicle swap to ensure our minibuses are fully compliant and ready for the journey, which unfortunately caused the morning pickup delay. We sincerely apologize for keeping you waiting at the start of your day. Icelandic weather is famously wild, and our stop at Seljalandsfoss is intentionally scheduled for the evening so guests don't spend the day in wet clothes getting cold. The waterfall is illuminated so visitors can walk behind it after dark, but we completely understand how cold rain and slick ground made that walk feel unsafe and unappealing for you. We are truly sorry that the conditions ruined what was meant to be a highlight of your trip. We hold our local driver-guides to very high standards of warmth and hospitality, so it breaks our hearts to hear that an interaction felt disrespectful. We are actively sharing your comments with our team to make sure every traveler feels genuinely cared for. Because the excursion was safely and fully completed according to our planned itinerary, we are unable to offer you a compensation. We appreciate your feedback as it helps us take better care of our guests, and we hope the breathtaking memories of Iceland’s scenery stay with you for a long time.

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great opportunity for...

great opportunity for Aurora sightings. We saw plenty. Gummi the guide was great😊 waterfall was great

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