
Private transportation CUN Airport-Puerto Juarez & Playa Mujeres
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
4.3/5
Based on 21 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Private transportation CUN Airport-Puerto Juarez & Playa Mujeres worth booking?
Private transportation CUN Airport-Puerto Juarez & Playa Mujeres is a 0.7-hour experience in Cancun, Mexico, from $9 per person. It scores 59 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.3/5 rating across 21 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 59 / 100
- Rating
- 4.3/5 (21)
- Duration
- 0.7 hours
- From
- $9 per person
It is a private service, without stops. Our staff will be in contact with you to confirm the exact contact time for either your arrival at the airport or departure from your hotel. We monitor the flight in case of any de
What you get
About this experience
It is a private service, without stops. Our staff will be in contact with you to confirm the exact contact time for either your arrival at the airport or departure from your hotel. We monitor the flight in case of any delay. And we confirm that our guests are contacted as soon as possible by their driver. Your opinion is very important to us, so we will send you a link to invite you to leave your opinion about the service so we can continually improve.
What's included
Included
- In-vehicle air conditioning
Not included
- Bottled water
Where it starts and ends
Meeting point
Cancun
Outside the airport building at the exit of travel agencies. We recommend you ignore pirate taxis and timeshare vendors, walk directly to the exit to find the palette with your name. If it gets complicated you can call us for assistance.
Hotel pickup
Pickup is available for selected locations. Pickup begins about 60 minutes before departure.
Ends at
In case of departure, we pick you up from your hotel in the Costa Mujeres area to take you to the airport taking into account the transfer time and the time you are asked by the airline to be at the airport. Pick up time is sent via text message or WhatsApp.
Ends at
When taking the transportation we take you directly to the hotel, residence or airb&b where you stay in the area of Playa Mujeres (Costa Mujeres)
Ends at
When taking the transportation we take you directly to the hotel, residence or airb & b where you stay in the area of Puerto Juárez
Ends at
Returns to the starting point
Options you can book
Round Transfer
Airport-Hotel-Airport: Round transportation from the airport to hotels in the areas of Puerto Juarez, Playa Mujeres and Costa Mujeres and return. Pickup included
Private transportation
Puerto Juarez / Playa Mujeres: Private transportation service between the airport and hotels in the areas of Puerto Juarez, Playa Mujeres or Costa Mujeres
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 8 travelers per booking
- Operated by
- Conoce Lo Tuyo - Know Thy World
Know before you go
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Suitable for all physical fitness levels
Photos






What travelers are saying
Outty’s summary of the themes that recur across 21 traveler reviews. Written by us, not quoted from reviewers.
The guide
5 mentionsTravelers single out the guide as the reason the experience works.
Traveler reviews
21 verified traveler reviews for Private transportation CUN Airport-Puerto Juarez & Playa Mujeres. Ratings and reviews provided by Viator and Tripadvisor.
Agency that hires third party drivers
Lack of communication and late both ways. A random agency that farms out the reservations and doesn't answer calls or text day of!
Response from the operator: Dear Johnny, please accept our most sincere apologies for the inconvenience. We are addressing your comments with the operations are so that the necessary action is taken to improve communication..
via Viator
Reservation cancelled at the last minute
Our reservation was cancelled late the night before our trip. I just noticed before boarding our early morning flight.
Response from the operator: Dear Ruben, thank you for your comment.. Regrettably, all the transportation companies got fully booked on January 1st and we failed to accommodate you.. PLease contact us to +52 998 277 2890 to schedule the return transfer at no cost as compensation...
via Viator
Cancun transportation
Very responsive whenever we reached out to changes and confirmations. Drivers were friendly and accomodating for us.
Response from the operator: Dear Jodi, thank you for kind words, we are very happy that you liked our service and would love to see you again soon..
via Tripadvisor
Great safe private transportation!
Great communication both coming and going! The only issue was for the pick up going back to the hotel. They were about 20 to 25 minutes late and I had to call to make sure they didn’t forget. They did let us know that they were running late and they got us to the airport on time so we still made our flight. I would definitely use this company again!
Response from the operator: Thank you for your comments dear Ayshia, we appreciate you took a momento to write it up. We offer you an apology as the driver was late for the return.. We will be very glad to serve you again in the future.. Thank you for your patience and preference. Warm regards!
via Viator
Confident and Safe for Solo
Professional and Friendly. Met my expectations. Clean and safe for solo travelers. Said what I needed to say but the app is not letting me move on without writing more. 😀
Response from the operator: Thank you very much for your kind comments dear Trish. Are are happy to know you liked our service.. We look forward to seeing you again.. Warm regards!
via Viator
Good to know
- Duration
- 0.7 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $9 to $142
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 7
- Verdict
- Worth a Look
Why this scores 59
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Private transportation CUN Airport-Puerto Juarez & Playa Mujeres: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Cancun.
How much does Private transportation CUN Airport-Puerto Juarez & Playa Mujeres cost?
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Prices start at $9 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Private transportation CUN Airport-Puerto Juarez & Playa Mujeres take?
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Plan for about 0.7 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.
Is Private transportation CUN Airport-Puerto Juarez & Playa Mujeres worth it?
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It holds an Outty Ranking of 59 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.3/5 across 21 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.
Can I cancel or reschedule Private transportation CUN Airport-Puerto Juarez & Playa Mujeres?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Private transportation CUN Airport-Puerto Juarez & Playa Mujeres suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 0.7-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Private transportation CUN Airport-Puerto Juarez & Playa Mujeres?
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Around 7 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 0.7-hour experience runs outdoors or after sunset.
Where does Private transportation CUN Airport-Puerto Juarez & Playa Mujeres start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Cancun?
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On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Early Access to Chichen Itza All Inclusive with Valladolid and Cenote Swim, Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya, Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Cancun?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Cancun?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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