Private Transfer To or From Florence Airport ,Station and Hotel
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
3.9/5
Based on 17 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Private Transfer To or From Florence Airport ,Station and Hotel worth booking?
Private Transfer To or From Florence Airport ,Station and Hotel is a 0.5-hour experience in Florence, Italy, from $130 per person. It scores 43 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.9/5 rating across 17 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 43 / 100
- Rating
- 3.9/5 (17)
- Duration
- 0.5 hours
- From
- $130 per person
Service Highlights: Premium airport transfer service at competitive rates Door-to-door service between airport and city locations Flight monitoring included to ensure timely pickup Complimentary Features: Generous wait
What you get
About this experience
Service Highlights: Premium airport transfer service at competitive rates Door-to-door service between airport and city locations Flight monitoring included to ensure timely pickup Complimentary Features: Generous waiting time allowances: 60 minutes for airport pickups 15 minutes for hotel/station pickups In-car amenities: Bottled water Phone charging facilities Local tips and recommendations from knowledgeable drivers Flexible Booking Terms: Free cancellation up to 24 hours before pickup Trip modifications at no extra cost (subject to availability) 24/7 customer support Driver Service: Professional, experienced chauffeurs Destination confirmation No queuing necessary - skip the taxi lines
What travelers are saying
Outty’s summary of the themes that recur across 17 traveler reviews. Written by us, not quoted from reviewers.
The guide
7 mentionsTravelers single out the guide as the reason the experience works.
Organization
3 mentionsPickup, timing, and logistics are described as running smoothly.
Pace and timing
3 mentionsSeveral reviewers found the schedule tight or the day long.
Small groups
2 mentionsThe group size is repeatedly described as intimate rather than packed.
Traveler reviews
17 verified traveler reviews for Private Transfer To or From Florence Airport ,Station and Hotel. Ratings and reviews provided by Viator and Tripadvisor.
Terrible experience. Do not use.
The driver never showed up. The tour company told us they couldn’t reach the driver, and tried blaming cell service. Driver’s number didn’t work when I tried calling, tour operator hung up on us. 20 minutes after our pick up time, went had to find alternate transportation to not miss our flight. Terrible experience. Would not recommend.
Response from the operator: Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced with your airport transfer. We understand how stressful it must have been to arrange alternative transportation to ensure you did not miss your flight. We also regret that you experienced difficulties reaching the driver and that the communication you received from our operations team did not meet the standard of service we strive to provide. Your comments have been shared with our local operations team for a thorough investigation so we can review what happened and improve our communication and operational procedures. We take feedback like yours very seriously and are committed to learning from it. We sincerely apologize once again for your experience and appreciate you bringing these concerns to our attention. We wish you safe and pleasant travels in the future.
via Viator
Private car transfer
Our driver Max was on time and got us to our destination in a timely manner.
Response from the operator: Thank you for your 5-star review! We're delighted to hear that Max provided a punctual and smooth transfer to your destination. We truly appreciate your kind feedback and are pleased that your journey was comfortable and hassle-free. We look forward to serving you again on your next trip. Safe travels!
via Tripadvisor
Late and non accommodating
I arranged this private transfer for my family upon arrival in Florence, Italy. Excited about our family vacation to celebrate my father’s 90th birthday, I wanted to make sure we had top notch transportation arrangements after traveling all night from the US. Before leaving I made contact several times to make sure the driver had my arrival information and there wouldn’t be any issues. I also picked this company because of the advertising of English speaking drivers. After our arrival, there was no one there to pick us up at the airport. After contacting the company via What’s app, the dispatcher tells me the driver’s name and contact, which is different than originally sent, and that she is on the way. The driver assigned did not speak English and could only send her location via gps, after waiting over an hour she shows up on foot and requires us to walk around the block with our luggage and my 90 year old father in 97 degree heat. The van was old the AC did not reach the back and looked nothing like was advertised. I spent a lot of money for comfort for my family and would have been better off getting a taxi ! I expressed my dissatisfaction and asked for compensation and was ignored with no response via What’s app. Please do not patronize this company.
Response from the operator: Thank you for taking the time to share your feedback. We are truly sorry to learn that your arrival experience did not meet your expectations, especially on such a meaningful trip celebrating your father's 90th birthday. We understand how disappointing it must have been to experience delays with the pickup and that the meeting process was not as smooth as expected. We also regret that the vehicle and overall service did not align with the experience you anticipated. This is certainly not the standard of service we strive to provide. Your comments regarding the communication, pickup arrangements, vehicle, and follow-up have been shared with our local operations team for a thorough review. We take all guest feedback seriously and use it to improve the quality of our services. We sincerely apologize for the inconvenience caused and appreciate you bringing these concerns to our attention. We wish you and your family all the best and hope your celebration in Florence was still a memorable one despite this unfortunate experience.
via Viator
The driver was 20 minutes...
The driver was 20 minutes late. I tried to call and text, but didn’t get an answer. My daughters had to hire an Uber to get to the airport on time. When the driver finally showed up, I asked him to take my husband and I to the train station but he wouldn’t. I hope they refund my payment.
Response from the operator: We’re truly sorry for the delay and the lack of response during your transfer. This is not the level of service we aim to provide. Please share your booking details at info@rydeu.com so we can investigate and assist with your refund request. Best regards, Rydeu Customer Support
via Viator
Pick up for personal driver
Driver was on time and personable. Really nice ride! I always try to use a driver rather than Uber. Much nicer experience.
Response from the operator: Thank you for your 5-star review! We're glad you enjoyed the ride and appreciated the timely and friendly service. It means a lot to hear you prefer us for a smoother experience. Looking forward to serving you again! Best regards, Rydeu Customer Support
via Viator
Good to know
- Duration
- 0.5 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Booked in 30 days
- 6
- Verdict
- Worth a Look
Why this scores 43
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Private Transfer To or From Florence Airport ,Station and Hotel: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Florence.
How much does Private Transfer To or From Florence Airport ,Station and Hotel cost?
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Prices start at $130 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Florence usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Private Transfer To or From Florence Airport ,Station and Hotel take?
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Plan for about 0.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Florence is not rushed.
Is Private Transfer To or From Florence Airport ,Station and Hotel worth it?
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It holds an Outty Ranking of 43 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.9/5 across 17 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Florence, and how flexible the cancellation terms are.
Can I cancel or reschedule Private Transfer To or From Florence Airport ,Station and Hotel?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Private Transfer To or From Florence Airport ,Station and Hotel suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 0.5-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Private Transfer To or From Florence Airport ,Station and Hotel?
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Around 6 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Florence can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Florence and add a light layer if any part of the 0.5-hour experience runs outdoors or after sunset.
Where does Private Transfer To or From Florence Airport ,Station and Hotel start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Florence within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Florence?
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On Outty we rank every Florence experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include The Best tour in Florence: Renaissance & Medici Tales - guided by a STORYTELLER, Florence Pizza or Pasta Class & Gelato Making at a Tuscan Farm, Small group Tuscan Wineries, Olive Oil & Gourmet Lunch or Dinner. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Florence?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Florence?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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