Private Jungle 4x4 Safari Tour - Full Day Discovery of Koh Samui

1000000000000/10

Fun if u go Koh sumai go on the safari tour out tour guide fifa and driver duke were the best

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Lovely trip to Koh Sumui’s highlights

We enjoyed our tour with Jimmy and Num. Great to see the highlights of the island in one day. The 4x4 was great fun especially riding at the top of the vehicle but expect a bumpy ride as part of the trip goes through very rugged terrain. Lunch was delicious (not spicy) and plentiful with beautiful views. We didn’t end up going to the beach advertised (I don’t know why) we were taken to not such a great beach where we didn’t want to stay hanging around there. However an additional stop to see the Grandfather rock (?) at the far right of Lamai Beach was great and very beautiful. There were only the 2 of us so we could dictate the pace and how long we spent at each stop. I would say that this probably isn’t a full day tour but it was plenty long enough for us as it’s quite tiring riding in the jeep. I’m guessing if there are more of you then it’s likely you will probably end up spending more time at each attraction. Having read some negative reviews from last year I’d say that the tour operator has taken on board those comments and improved the experience. I wouldn’t recommend this trip to anyone with back problems or if you have an issue with mobility.

Response from the operator: Thank you so much joining us and for the lovely feedback, we're really glad you enjoyed your day with Jimmy and Num, and that the lunch and views were a highlight. We're sorry the beach wasn't to your liking, we choose from a few secluded spots depending on the day's conditions, and it sounds like this one didn't quite hit the mark. We've fed this back to the team so they can make sure every beach stop feels as special as the rest of the tour. We pride ourselves on being 5-star operators, so this feedback really means a lot to us and we'll keep working to improve. Great tips for future guests about the terrain too — the jungle rollercoaster roads are all part of the adventure, but definitely not one for bad backs!

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A little disappointed but still had fun

We had a lovely experience with Om and Duke, but I was a little disappointed that the original full-day itinerary was not honoured. It had changed in the few days since we booked, and it was supposed to include Wat Plai Laem. I’m now not sure what else was removed from the schedule. Visiting Wat Plai Laem was the main reason I booked the tour, so we’ll now have to arrange to go there separately. We also had some difficulty contacting the tour operators, as our booking remained pending and their phone number was inactive. We eventually had to go through Viator to sort things out. Other than these issues, it was a fun day and great experience especially with the 4x4 trip through the jungle. Carolyn

Response from the operator: Thank you for your kind words about Om and Duke, Carolyn and we're really glad the jungle roads were a highlight for you. They're our favourite part of the tour! We sincerely apologise for the confusion around the itinerary change and the difficulty reaching us. You're absolutely right to be disappointed — if Wat Plai Laem was listed when you booked, that's the experience you should have received. We've since reviewed our itinerary listing to make sure it accurately reflects every stop, so no future guest will face the same issue. We've also updated our booking process on this platform to ensure faster confirmation and seamless communication going forward. We'd love the chance to make it up to you next time you're on the island. We strive to leave our guests with only 5* experiences. Kind regards, Tom - The Jungle 4x4 Safari Team

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Disappointed

Unfortunately we were disappointed. I said i wouldn't leave a review, but the trip cost us almost £200 and we we dropped back off at the hotel by 1.45pm. Now we have been to the island before so we spoke with the organisers about taking out some of the trip and spending more time at the other destinations. The trip felt rushed, and we didn't have time to explore. The roof seats of the vehicle were soaked wet through. Now, although you should expect to get wet on this trip, you don't expect to be soaked the moment you sit down. Then,we were taken to a temple with a completely soaked bottom half. Slightly uncomfortable as it was the very start of the trip. We said no to lunch as it was 11.30am but we didn't realise that if you don't have lunch when they take you you don't have lunch at all. Again, we believed this wouldn't be a big deal as we would have time at other places to grab a coffee, etc. We got dropped off soaked, annoyed, and hungry. We the had to change and find lunch ourselves. Feel like the trip was sold as custom made to our needs but was more what was convenient for the staff. My advice would be to shop around first. A voice note has been left with the organisers who said they would get back to me. I've waited......... Overall, I'm very disappointed. We asked the guide if he did it every day, and he said yes, he didn't think it was good as it's his home, and he saw it all the time. I think it would be a good reminder to staff that it is the customer seeing things for the first time, and they are the ones paying. Isn't that the whole point of booking a trip?

Response from the operator: Hi Lynsey, Thank you for taking the time to share your feedback. We're very sorry to hear that your Jungle 4x4 Safari experience didn’t meet your expectations — this is certainly not the impression we aim to leave with our guests. Firstly, we regret that the timing and customisation of your tour didn’t feel balanced or as agreed. While we do our best to tailor the experience to guest requests, it's clear we missed the mark on pacing and communication during your visit, and for that, we sincerely apologise. Regarding the vehicle seating and wet conditions, we completely understand how uncomfortable that must have been. While getting wet is part of the off-road jungle experience — especially during or after rain — your point is well taken, and we are reviewing waterproofing procedures to improve guest comfort from the very start of the tour. We’re also very sorry to hear about the confusion with lunch. If you choose to skip lunch at the designated stop, it’s important that we clearly communicate the consequence of that choice — especially if it means missing your only opportunity to eat during the tour. We’ll be updating our guide training to make this much clearer going forward. We appreciate your note about the guide’s attitude and will follow up with the team directly. We agree wholeheartedly: every guest is seeing this beautiful island through fresh eyes, and it’s our job to reflect that enthusiasm and provide an unforgettable experience. Thank you again for sharing this — your feedback helps us do better. We hope you’ll allow us the chance to provide a more memorable and enjoyable experience in the future. Warm regards, Guest Relations Jungle 4x4 Safari Koh Samui

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Best experience

Trip was amazing...we had great time...kids love jeep front seat ride...sea view restaurant and food was good...our guide was amazing and kids just loved it...

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