Phuket Adventure with White Water Rafting, Monkey cave and Zip Line+Optional ATV

One of the best experiences

Amazing all around. Highly recommend. From the great driver to the food. Absolutely enjoyed this. Everything was great

via Viator

Quite a way to undertake...

Quite a way to undertake these activities. Expect a potentially long ride in a van if picked up from Karon Bay or surrounds. This Tour was quite disorganised, often left not quite knowing what was happening, where to go or who to speak with. This small group joins up with many other groups so becomes quite chaotic. Some waiting around before doing activities. The activities were fun and we really enjoyed. A very long 12 day for 2 hrs activity, would not choose again. Look around at other similar trips and read reviews.

via Viator

Ten out of ten

Friendly. Fun. Interactive. Ladies leave your eyelashes home 🤣😂🤣😂 they will fall off. Ask me how I know? The tour guys were nice, respectfu, and enjoyable. All competitive but safe!!! 10 out of 10

via Viator

Poor, dissatisfied and disappointing experience

Upon arrival at the location. We were told to put our stuff in lockers. Most of which no longer had doors attached and were in poor condition. The trip started with an ‘adventure Zipline’. The website and booking sites say 100kg maximum, however upon arrival the limit had changed to 90kg. This was no issue though as the zipline was abysmal in length and was not adrenaline filled. We were then told to just go walk up a hill and check out a waterfall. The waterfall was a tiny bit of water going down some rocks and upon arrival back. It was time to go rafting. This was the highlight of the experience, but it was clearly just a money grab. We were told at the start of the experience that if you want to have fun, you’ll need to spend extra money. The initial rafting experience is 5km with some fun little dips. To do an extra 2km it was 500 Baht pp and that had a fun rapid experience at the end. To do the full 9km. You had to pay 1500baht pp. We did not opt for that. We were then taken back to the initial location, and then guilt tripped to tip our rafting captains as they kept on repeatedly asking. Lunch was poor and my partner got quite sick from it. We then left the location with little to no information. We were only told when boarding the bus that we will need our bags and to get them. We then went ATVing, which was only fun if you hung back from the group and sped up. It was a 30 minute, in the direct sunlight, slow driving, poor experience. No drinks were provided at all throughout the whole day and we had to pay extra to buy some water. We then got taken to the monkey cave and told we had 20 minutes. There was no information that we had to pay to enter the cave. All in all, the experience and hospitality shown during this experience was poor and quite disappointing. If any extra fun was to be had, it was due to spending more money. We had no information as to where we were going, what we were doing, and I constantly had to ask about what the next adventure was. I feel that if I read previous reviews, I could have avoided this experience, and I hope someone reads this one

via Tripadvisor

Incompetent and Aggressive staff (do not live up to their expectations)

Absolutely horrible experience with incompetent aggressive staff, DO NOT GO HERE. At the time of purchasing this excursion, we were not told that it is a 2.5-hour drive from Phuket, which had already been a reason for us not to purchase it. We then had to wait for 2 hours during the excursion (also partly because of us because of the non-Ethical Elephant ride that we as a group of European tourists were disgusted with). This for then 20 minutes on a quad trip. To top it off, a person in our group was pushed with his nose against the zipline by incompetent help from the owner, after which he bled profusely. The owner did not take any responsibility and even became aggressive towards the person with the injuries, ASSOCIALLY and ONDESKLY!!! SKIP this trip as a group of friends and especially as a family in Thailand. DISGUSTING BUSINESS!!!!!

Response from the operator: Dear valued customer, We are deeply sorry to hear about your experience and we will thoroughly investigate the issues you raised. We want to make it very clear that the elephants you encountered are not from our company and do not belong to us. We are strictly against any form of animal abuse. The activity spot is used by multiple companies, and sometimes customers book different activities with different operators, which can lead to confusion. Regarding the travel time, we clearly state on the booking page in at least two places that the transfer is approximately 2-2.5 hours long. We aim to ensure all customers are well-informed about the details of the excursion in advance. We apologize for the inconvenience you faced during the wait and for any distress caused. Safety and customer satisfaction are our top priorities. Thank you for bringing these matters to our attention. Your feedback is invaluable in helping us improve our services. Sincerely, Thrilling Thai Tours Team

via Tripadvisor