
New York Private 9/11 Memorial Tour with Optional Museum Ticket
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September 2026
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Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
4.9/5
Based on 285 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is New York Private 9/11 Memorial Tour with Optional Museum Ticket worth booking?
New York Private 9/11 Memorial Tour with Optional Museum Ticket is a 2-hour experience in New York, United States, from $50 per person. It scores 81 out of 100 on the Outty Ranking, which we label “Exceptional”, based on a 4.9/5 rating across 285 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 81 / 100
- Rating
- 4.9/5 (285)
- Duration
- 2 hours
- From
- $50 per person
The terrorist attack in New York on September 11, 2001 is one of the most important events in the city’s history, and you can gain a deeper understanding of this tragic day on this private tour. Visit the landmarks of Gr
What you get
About this experience
The terrorist attack in New York on September 11, 2001 is one of the most important events in the city’s history, and you can gain a deeper understanding of this tragic day on this private tour. Visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience. Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience following our guided tour.
What's included
Included
- Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
- New York City private guide with a personal connection to 9/11
- Tour of Ground Zero, including outside St. Paul’s Chapel
- Tales of heroism, tragedy, and resilience to enrich your visit
- Guided visit to the 9/11 Memorial
Not included
- Gratuities
What you'll see and do
St. Paul's Chapel
The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.
15 minutes here
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
45 minutes here · Admission included
The National 9/11 Memorial & Museum
Upgrade your experience for a skip-the-line ticket to the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, and more.
120 minutes here · Admission included
Where it starts and ends
Meeting point
New York
We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
The tour ends at the 9/11 Memorial. If option is selected you will go into the museum after the tour and have as much time as you like to explore on your own.
Options you can book
Tour Only
No Museum : Museum upgradable on site
Tour with Museum
With Museum Entry
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- ExperienceFirst
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- A moderate amount of walking is involved. Please wear comfortable shoes.
- Please dress appropriately and bring layers in case of cold weather.
- 9/11 Museum admission is NOT included unless option is selected at time of booking.
- There is airport style security at the 9/11 Museum. All large bags must be checked.
- Children 5 and under free with paid adult ticket
- Our guided tour is 90 minutes. You can also add on a visit to the 9/11 Museum, which takes about two hours. Please note, if you have booked our 2pm guided tour with Museum access, your Museum visit will be limited to 90 minutes due to the Museum’s 5pm closing times
Photos






What travelers are saying
Outty’s summary of the themes that recur across 285 traveler reviews. Written by us, not quoted from reviewers.
The guide
6 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
6 mentionsReviewers describe the commentary as informative rather than scripted.
Traveler reviews
285 verified traveler reviews for New York Private 9/11 Memorial Tour with Optional Museum Ticket. Ratings and reviews provided by Viator and Tripadvisor.
9/11 Memorial &museum
Our guide Paul was amazing! Although being a tour related to a horrible tragedy Paul provided insight and stories with dignity and grace. The museum had very meaningful artifacts that told the story of that day in a way that was appropriate for all ages.
via Tripadvisor
Day at ground zero
James was first class, he knew his stuff, clearly speaking all the time. Never rushing, great day.
via Tripadvisor
Great tour
Tony was great! Your was very informative
via Tripadvisor
Knowledgeable and eye opening
Great tour with lots of interesting details and stories. Justin was a great tour guide!
via Tripadvisor
9-11 tour
Informative, fun, and a great experience. Arun was a perfect guide and shared personal stories and knowledge. He made the most of the poor weather and we would recommend to anyone
via Tripadvisor
Good to know
- Duration
- 2 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $50 to $467
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 100
- Verdict
- Exceptional
Why this scores 81
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
New York Private 9/11 Memorial Tour with Optional Museum Ticket: questions travelers ask
Practical detail on this experience, plus the wider planning questions for New York.
How much does New York Private 9/11 Memorial Tour with Optional Museum Ticket cost?
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Prices start at $50 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in New York usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does New York Private 9/11 Memorial Tour with Optional Museum Ticket take?
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Plan for about 2 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in New York is not rushed.
Is New York Private 9/11 Memorial Tour with Optional Museum Ticket worth it?
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It holds an Outty Ranking of 81 out of 100, which we label "Exceptional". That score blends traveler sentiment (4.9/5 across 285 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in New York, and how flexible the cancellation terms are.
Can I cancel or reschedule New York Private 9/11 Memorial Tour with Optional Museum Ticket?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is New York Private 9/11 Memorial Tour with Optional Museum Ticket suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 2-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book New York Private 9/11 Memorial Tour with Optional Museum Ticket?
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Around 100 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in New York can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in New York and add a light layer if any part of the 2-hour experience runs outdoors or after sunset.
Where does New York Private 9/11 Memorial Tour with Optional Museum Ticket start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central New York within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in New York?
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New York has more bookable experiences than any other city on Outty, and the quality spread is brutal. Observation decks are commoditised, so we score them on timed-entry reliability and sunset slots. Food tours and borough walks are where the ranking really separates operators, and the top scores in the city all come from small-group guides. On Outty we rank every New York experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Grand Canyon VIP Helicopter Tour, Half-Day Bus Tour of NYC Top Highlights, NYC Bus Tour of Brooklyn, Bronx, Queens: Art, Food & Sports. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit New York?
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September to early November, and late April through June. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in New York?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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