New York Private 9/11 Memorial Tour with Optional Museum Ticket in New York
New York, United States

New York Private 9/11 Memorial Tour with Optional Museum Ticket

Outty Ranking 81 4.9 · 285 traveler reviews2 hoursFrom $50

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September 2026

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Outty Ranking

81/100

Exceptional. Our proprietary evaluation. How we score

Traveler rating

4.9/5

Based on 285 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is New York Private 9/11 Memorial Tour with Optional Museum Ticket worth booking?

New York Private 9/11 Memorial Tour with Optional Museum Ticket is a 2-hour experience in New York, United States, from $50 per person. It scores 81 out of 100 on the Outty Ranking, which we label “Exceptional, based on a 4.9/5 rating across 285 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
81 / 100
Rating
4.9/5 (285)
Duration
2 hours
From
$50 per person

The terrorist attack in New York on September 11, 2001 is one of the most important events in the city’s history, and you can gain a deeper understanding of this tragic day on this private tour. Visit the landmarks of Gr

What you get

    About this experience

    The terrorist attack in New York on September 11, 2001 is one of the most important events in the city’s history, and you can gain a deeper understanding of this tragic day on this private tour. Visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience. Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience following our guided tour.

    What's included

    Included

    • Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
    • New York City private guide with a personal connection to 9/11
    • Tour of Ground Zero, including outside St. Paul’s Chapel
    • Tales of heroism, tragedy, and resilience to enrich your visit
    • Guided visit to the 9/11 Memorial

    Not included

    • Gratuities

    What you'll see and do

    1. St. Paul's Chapel

      The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.

      15 minutes here

    2. Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.

      45 minutes here · Admission included

    3. The National 9/11 Memorial & Museum

      Upgrade your experience for a skip-the-line ticket to the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, and more.

      120 minutes here · Admission included

    Where it starts and ends

    Meeting point

    New York

    We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.

    Hotel pickup

    No pickup: everyone meets at the start point.

    Ends at

    The tour ends at the 9/11 Memorial. If option is selected you will go into the museum after the tour and have as much time as you like to explore on your own.

    Options you can book

    • Tour Only

      No Museum : Museum upgradable on site

    • Tour with Museum

      With Museum Entry

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 15 travelers per booking
    Operated by
    ExperienceFirst

    Know before you go

    • Wheelchair accessible
    • Infants and small children can ride in a pram or stroller
    • Service animals allowed
    • Public transportation options are available nearby
    • Transportation options are wheelchair accessible
    • All areas and surfaces are wheelchair accessible
    • Suitable for all physical fitness levels
    • A moderate amount of walking is involved. Please wear comfortable shoes.
    • Please dress appropriately and bring layers in case of cold weather.
    • 9/11 Museum admission is NOT included unless option is selected at time of booking.
    • There is airport style security at the 9/11 Museum. All large bags must be checked.
    • Children 5 and under free with paid adult ticket
    • Our guided tour is 90 minutes. You can also add on a visit to the 9/11 Museum, which takes about two hours. Please note, if you have booked our 2pm guided tour with Museum access, your Museum visit will be limited to 90 minutes due to the Museum’s 5pm closing times

    Photos

    The reflecting poolsNew York Private 9/11 Memorial Tour with Optional Museum Ticket in New York, photo 3New York Private 9/11 Memorial Tour with Optional Museum Ticket in New York, photo 4New York Private 9/11 Memorial Tour with Optional Museum Ticket in New York, photo 5Walking tour of 9/11 Ground ZeroNew York Private 9/11 Memorial Tour with Optional Museum Ticket in New York, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 285 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    6 mentions

    Travelers single out the guide as the reason the experience works.

    Knowledge and storytelling

    6 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Traveler reviews

    285 verified traveler reviews for New York Private 9/11 Memorial Tour with Optional Museum Ticket. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    276
    4 star
    6
    3 star
    1
    2 star
    1
    1 star
    1
    Sort
    S9454JKmichaell · August 2026

    9/11 Memorial &museum

    Our guide Paul was amazing! Although being a tour related to a horrible tragedy Paul provided insight and stories with dignity and grace. The museum had very meaningful artifacts that told the story of that day in a way that was appropriate for all ages.

    via Tripadvisor

    Jawstheshark · August 2026

    Day at ground zero

    James was first class, he knew his stuff, clearly speaking all the time. Never rushing, great day.

    via Tripadvisor

    157charless · July 2026

    Great tour

    Tony was great! Your was very informative

    via Tripadvisor

    L2687EKjenniferb · June 2026

    Knowledgeable and eye opening

    Great tour with lots of interesting details and stories. Justin was a great tour guide!

    via Tripadvisor

    799ellisc · December 2025

    9-11 tour

    Informative, fun, and a great experience. Arun was a perfect guide and shared personal stories and knowledge. He made the most of the poor weather and we would recommend to anyone

    via Tripadvisor

    Good to know

    Duration
    2 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Price range
    $50 to $467
    Hotel pickup
    No pickup, meet at start point
    Booked in 30 days
    100
    Verdict
    Exceptional

    Why this scores 81

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)92
    Review evidence (18% weight)72
    Booking momentum (14% weight)68
    Value for money (12% weight)69
    Listing quality (10% weight)81
    Local standing (8% weight)79
    Booking flexibility (8% weight)100

    New York Private 9/11 Memorial Tour with Optional Museum Ticket: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for New York.

    How much does New York Private 9/11 Memorial Tour with Optional Museum Ticket cost?

    +

    Prices start at $50 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in New York usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does New York Private 9/11 Memorial Tour with Optional Museum Ticket take?

    +

    Plan for about 2 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in New York is not rushed.

    Is New York Private 9/11 Memorial Tour with Optional Museum Ticket worth it?

    +

    It holds an Outty Ranking of 81 out of 100, which we label "Exceptional". That score blends traveler sentiment (4.9/5 across 285 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in New York, and how flexible the cancellation terms are.

    Can I cancel or reschedule New York Private 9/11 Memorial Tour with Optional Museum Ticket?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is New York Private 9/11 Memorial Tour with Optional Museum Ticket suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 2-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book New York Private 9/11 Memorial Tour with Optional Museum Ticket?

    +

    Around 100 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in New York can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in New York and add a light layer if any part of the 2-hour experience runs outdoors or after sunset.

    Where does New York Private 9/11 Memorial Tour with Optional Museum Ticket start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central New York within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in New York?

    +

    New York has more bookable experiences than any other city on Outty, and the quality spread is brutal. Observation decks are commoditised, so we score them on timed-entry reliability and sunset slots. Food tours and borough walks are where the ranking really separates operators, and the top scores in the city all come from small-group guides. On Outty we rank every New York experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Grand Canyon VIP Helicopter Tour, Half-Day Bus Tour of NYC Top Highlights, NYC Bus Tour of Brooklyn, Bronx, Queens: Art, Food & Sports. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit New York?

    +

    September to early November, and late April through June. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in New York?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

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