
National Palace and Gardens of Queluz: E-ticket with Audio Guide
Traveler rating
3.7/5
Based on 11 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is National Palace and Gardens of Queluz: E-ticket with Audio Guide worth booking?
National Palace and Gardens of Queluz: E-ticket with Audio Guide is a 2.5-hour experience in Lisbon, Portugal, from $20 per person. It scores 48 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.7/5 rating across 11 reviews. This booking is non-refundable, so pick your date carefully. Same-day spots are currently showing.
- Outty Ranking
- 48 / 100
- Rating
- 3.7/5 (11)
- Duration
- 2.5 hours
- From
- $20 per person
Experience the National Palace and Gardens of Queluz at your own pace with an e-ticket and a captivating self-guided audio tour on your smartphone. Receive your ticket by email, download the app and the audio tour on your phone, prior to your visit, and travel back in time to experience the glory of the National Palace and Gardens of Queluz, one of the last remaining examples of rococo architecture in Europe. Put on your headphones and discover the Music Room, the Picnic Room and the Monkey Lakes through the power of storytelling and learn historical information and uncommon stories and anecdotes from the ancient times. Tour’s content is the result of in-depth research, squeezed into brief original stories that will make your visit both engaging and informative. The audio tour can be used repeatedly and anytime, before or after your visit.
What you get
About this experience
Experience the National Palace and Gardens of Queluz at your own pace with an e-ticket and a captivating self-guided audio tour on your smartphone. Receive your ticket by email, download the app and the audio tour on your phone, prior to your visit, and travel back in time to experience the glory of the National Palace and Gardens of Queluz, one of the last remaining examples of rococo architecture in Europe. Put on your headphones and discover the Music Room, the Picnic Room and the Monkey Lakes through the power of storytelling and learn historical information and uncommon stories and anecdotes from the ancient times. Tour’s content is the result of in-depth research, squeezed into brief original stories that will make your visit both engaging and informative. The audio tour can be used repeatedly and anytime, before or after your visit.
What's included
Included
- An activation link to access your audio tour
- Self-guided audio tour on your smartphone (Android & iOS)
- Offline content (text, audio narration and maps) to avoid roaming charges
- Adult entry ticket to the National Palace and Gardens of Queluz
Not included
- Live Guide
- Smartphone or headphones - App not compatible with Windows phones
- Food and drinks
- Hotel pick-up and drop-off & Transportation
What you'll see and do
Palacio Nacional e Jardins de Queluz
Enjoy a hassle-free visit to The National Palace and Gardens of Queluz with an entry e-ticket and discover its riveting stories with an audio tour, downloadable on your phone.
Admission included
Where it starts and ends
Meeting point
Palacio Nacional e Jardins de Queluz
Largo Palacio de Queluz, Queluz, 2745-191, Portugal
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Palacio Nacional e Jardins de Queluz · Largo Palacio de Queluz, Queluz, 2745-191, Portugal
Before you book
- Cancellation
- All sales are final. No refund is available for cancellations.
- Languages
- en
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 9 travelers per booking
- Operated by
- Clio Muse Tours
Know before you go
- Wheelchair accessible
- Suitable for all physical fitness levels
Photos






What travelers are saying
Outty’s summary of the themes that recur across 11 traveler reviews. Written by us, not quoted from reviewers.
Knowledge and storytelling
4 mentionsReviewers describe the commentary as informative rather than scripted.
The guide
2 mentionsTravelers single out the guide as the reason the experience works.
Pace and timing
2 mentionsSeveral reviewers comment on how the schedule is paced.
Traveler reviews
11 verified traveler reviews for National Palace and Gardens of Queluz: E-ticket with Audio Guide. Ratings and reviews provided by Viator and Tripadvisor.
The Inside-Outside Jewels!
The palace can seem a little disappointing when first approached. However, once you have walked through all the rooms the real star of the show is the gardens. Although some parts seem a little unkept, it is fair to say that the palace looks more like a palace when viewed from the gardens. We would add that many of the palace rooms could do with a little more information to make the experience richer in the history as we felt this was an area that was under developed.
Response from the operator: Hello, Thank you very much for your constructive feedback. We truly appreciate you taking the time to share your thoughts with us. We have noted your comments regarding the expansion of the information and will certainly take them into consideration for future improvements. We hope you enjoyed your overall experience with us, and we look forward to welcoming you again in the future. Kind regards, Angeliki.
via Tripadvisor
Bad deal to pay Trip Advisor
The Trip Advisor, Muse, Viator ticket did not work. I hope they return the amount paid. They don't even know how this ticket works. No code was read by employees
Response from the operator: Olá 😊 Sentimos muito pelo transtorno. Verificamos em nosso sistema e vimos que os ingressos enviados não foram baixados. Parece que você tentou entrar com o voucher, que não é válido como ingresso. Os bilhetes reais estão disponíveis no link enviado por e-mail 🌷 Atenciosamente, Jo
via Tripadvisor (translated)
Gardens are amazing, ceilings very unique
This is not to be missed. This was the main palace and the one where they would host dignitaries from around the world in one wing. The wing is kept at the ready at all times, but it has been years since anyone has used it as they now prefer to stay in Lisbon. This place is much bigger than you think from the road. The ceilings are some of the most beautiful and unique ones that you will find. If you like gardens this palace cannot be missed. They are massive and so beautiful. Highly recommend every one to go
Response from the operator: We’re so happy to hear that you had such a great time exploring the palace and gardens 🌸✨ Your kind words and recommendation mean a lot to us! Thank you for sharing your experience, and we’d love to welcome you again in the future 🙏 Best regards, Jo
via Tripadvisor
beautiful palace
beautiful palace!! we were attending a wedding at the venue that evening and decided to go through the palace earlier in the day! Beautiful rooms with amazing chandeliers, durand room decor! unfortunately the cafeteria was closed as it would have been nice to get some water
Response from the operator: Hello and thank you for your feedback! We are glad you had a wonderful experience with us! Hope to welcome you again 😊 Best, Stephanie
via Tripadvisor
Great experience!!
The audio tour made our visit to the Palace of Queluz so much more engaging. It brought the history and architecture to life with interesting facts, and my friends and I really appreciated being able to explore at our own pace! Highly recommend it for anyone visiting Lisbon!
Response from the operator: Dear Traveler, Thank you for the wonderful feedback! We're so happy you had a great experience and that our self-guided audio tour proved so informative. We hope to guide you on another trip in the future! Best regards, Olga, Marketing Dept.
via Tripadvisor
Good to know
- Duration
- 2.5 hours
- Free cancellation
- Non-refundable
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 4
- Verdict
- Worth a Look
Who runs this experience
Operated by Clio Muse Tours, who run 47 experiences we rank across 24 cities, with an average Outty Ranking of 48.8.
See everything Clio Muse Tours runsWhy this scores 48
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
National Palace and Gardens of Queluz: E-ticket with Audio Guide: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Lisbon.
How much does National Palace and Gardens of Queluz: E-ticket with Audio Guide cost?
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Prices start at $20 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Lisbon usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does National Palace and Gardens of Queluz: E-ticket with Audio Guide take?
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Plan for about 2.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Lisbon is not rushed.
Is National Palace and Gardens of Queluz: E-ticket with Audio Guide worth it?
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It holds an Outty Ranking of 48 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.7/5 across 11 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable culture & history in Lisbon, and how flexible the cancellation terms are.
Can I cancel or reschedule National Palace and Gardens of Queluz: E-ticket with Audio Guide?
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No. This experience is sold on a non-refundable basis, so only book a date you are confident about. Similar experiences in the city do offer free cancellation if flexibility matters more than price.
Is National Palace and Gardens of Queluz: E-ticket with Audio Guide suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 2.5-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book National Palace and Gardens of Queluz: E-ticket with Audio Guide?
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Around 4 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Lisbon can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Lisbon and add a light layer if any part of the 2.5-hour experience runs outdoors or after sunset.
Where does National Palace and Gardens of Queluz: E-ticket with Audio Guide start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Lisbon within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Lisbon?
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On Outty we rank every Lisbon experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Lisbon City Center Tour - The Unmissable Lisbon, Sintra Private Trip from Lisbon Customizable Dreamlike Experience, True 4Hour Private Tuk Tuk Tour: Discover Lisbon with a Local!. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Lisbon?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Lisbon?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in National Palace and Gardens of Queluz: E-ticket with Audio Guide?
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Included: An activation link to access your audio tour; Self-guided audio tour on your smartphone (Android & iOS); Offline content (text, audio narration and maps) to avoid roaming charges; and Adult entry ticket to the National Palace and Gardens of Queluz. Not included: Live Guide; Smartphone or headphones - App not compatible with Windows phones; Food and drinks; and Hotel pick-up and drop-off & Transportation. Always check the voucher for the final list before you travel.
Where is the meeting point for National Palace and Gardens of Queluz: E-ticket with Audio Guide?
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The experience starts at Palacio Nacional e Jardins de Queluz, Largo Palacio de Queluz, Queluz, 2745-191, Portugal. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
What languages is National Palace and Gardens of Queluz: E-ticket with Audio Guide offered in?
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It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for National Palace and Gardens of Queluz: E-ticket with Audio Guide?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is National Palace and Gardens of Queluz: E-ticket with Audio Guide wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to National Palace and Gardens of Queluz: E-ticket with Audio Guide if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Lisbon. Standard cancellation terms apply.
What do travelers say about National Palace and Gardens of Queluz: E-ticket with Audio Guide?
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Across 11 reviews averaging 3.7 out of 5, recurring themes include knowledge and storytelling, the guide. Reviewers describe the commentary as informative rather than scripted. One thing to know: Several reviewers comment on how the schedule is paced.
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