Masca Teide Full Day Panoramic Bus Cabrio from South

A great day out

Great way to experience the drive to Mt. Teide in the Cabrio bus . If you want to do the cable car ride make sure you book that as an extra . Our guide Juan was excellent and made the trip fun and answered any other questions we had . Our driver Manuel skilfully negotiated the narrow winding roads which can be busy with traffic , especially tourists in hire cars ! Would definitely recommend this tour , such beautiful scenery and fantastic views from the bus .

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Could have been better

Our tour was rescheduled to 14 July as 13 July was already sold out. The bus was comfortable, and the locations we visited were undeniably beautiful. However, the overall experience could have been much better, especially in terms of how the tour was conducted. Unfortunately, our guide appeared quite disengaged throughout the day. While he was clearly fluent in multiple languages, his commentary was delivered in a continuous, flat monotone. It was difficult to follow along, especially waiting to catch the English portions. Surprisingly, it was the driver who provided more engaging and informative explanations at the various stopover points. Whenever we had questions, it was the driver who took the time to offer detailed answers and background information—something we expected from the guide. At one point, we were taken to a shop where various local liqueurs, breads, and sauces were laid out for tasting. However, there was no effort made to explain what we were sampling. The guide simply wandered off to chat with the shop assistant, missing a good opportunity to educate and engage with the group. A particularly frustrating part of the day was at El Teide. While some members of our group had cable car tickets and went ahead with that, the rest of us were given a pick-up time and waited in the sun as instructed. The bus, however, arrived over 30 minutes late. What was most disappointing wasn’t the delay itself, but the lack of communication. When we asked the guide about the delay, he became defensive and dismissive, saying the cable car timings weren't his responsibility and we should contact the company if we had complaints. A simple heads-up beforehand that delays are possible due to the nature of the cable car schedule would have gone a long way in managing expectations and avoiding frustration. These things do happen sometimes and all of us understand that and this is where some professionalism goes a long way in managing situations. If not for the driver’s helpfulness and guidance, I would have rated the tour just one star.

Response from the operator: Thank you very much for taking the time to share your detailed feedback. We're truly sorry to hear that your experience didn’t fully meet your expectations. We’re glad to know that you found the bus comfortable and the locations beautiful, and especially that our driver made a positive impression with his helpfulness and informative guidance. That said, we take your comments regarding the guide very seriously. We sincerely apologize if the delivery of the commentary felt disengaged or difficult to follow. Our goal is always to provide a well-rounded, engaging experience in all languages, and it’s clear we fell short during your tour. We also regret the lack of explanation during the tasting stop and the poor communication during the delay at El Teide. You’re absolutely right—clear and proactive communication can make a big difference, and we will be addressing this with our team to ensure improvements are made. Your feedback is invaluable and helps us grow. We appreciate you pointing out both the positives and the areas where we can do better. We hope to have the opportunity to welcome you again in the future and provide the experience you truly deserve. Warm regards, ISLAND EXCURSIONS

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Slight Hitch bug turned out great

Great full day touring Teide national park and surrounding area in cabrio bus Only downside was we had to reschedule due to vehicle being out of service on booked day but once rebooked later on our stay the trip was great

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Organisation could have been better

I chose this tour for the smaller bus, open-top, and itinerary to include Masca and Teide, potentially including the volcano cable car. So product design is good! And the guide was certainly knowledgeable, and the price more accessible than many. My excursion day followed a bad wind storm so the cable car wasn't running - disappointing but saftey first, understandabelle. I'm not sure if this was the reason the roof wasn't open as I didn't hear an explanation. The real downside was the organisation. My tour was cancelled by the company the day before, I don't know why. Perhaps mistake, they asked me to rebook, but I wasn't able to rebook that day, nor the date they then suggested, but only a date 2 weeks later. I was assured on pick up place and time. But the next morning after waiting 5 mins past my pickup time with no bus in sight, I wasn't feeling confident so messaged the company. They told me I wasn't there at the pickup time given - I was, but it turned out they had given me the wrong time. As a result, they sent the boss out in his car to pick me up, & catch up with the bus at a motorway slip road abd making me look the dunce that missed the bus when i got on . That said, I'm glad I called when I did because leaving it longer could have been more of a problem, and of course I was satisfied with the solution to have the excursion day as planned. But I imagine it could have been a total write off for me otherwise, on the only day I could do it, seemingly because the company cancelled my place, & asked me to rebook a later date. Final thing, I personally dislike guides/drivers smoking by the bus door, albeit outside. It looks so ugly to the company.

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Great day - you cover a lot of ground!

Excellent trip - lots of driving but the convertible bus makes the travel more fun, plus you can still bask in the sun. It’s also an early start (we were picked up at 8:45am) but well worth it as you get to the amazing Masca before the crowds descend. We paid extra for the cable car (90 euros in cash on the bus) which was brilliant. We were very lucky to have a super clear day with no clouds. If you don’t do this, you have to wait at a different stop near the cable car station for a couple of hours. If the weather turns, or when driving at speed, the clear roof is pulled back so visibility is still great but it’s much warmer. Seeing the landscape around Mount Teide is a must-see, and really makes you appreciate Tenerife in a different light. There’s one stop at a shop but there’s no pressure to buy anything. The day is quite full on but good fun. If we were doing it again, I’d pack some food and a light lunch. We bought food at the cable car stop (not cheap but also not a crazy rip off) but there wasn’t much time to fit that in. Overall it was great, book it!

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