Madrid City Tour – Hop On Hop Off Bus
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
Select a highlighted day to see live departure times and the exact price for your group.
Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
3.5/5
Based on 3,166 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Madrid City Tour – Hop On Hop Off Bus worth booking?
Madrid City Tour – Hop On Hop Off Bus is a 1.2-hour experience in Madrid, Spain, from $18 per person. It scores 57 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.5/5 rating across 3,166 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 57 / 100
- Rating
- 3.5/5 (3,166)
- Duration
- 1.2 hours
- From
- $18 per person
Explore Madrid at your own pace and without any rush aboard a double-decker sightseeing bus. Enjoy three routes with unlimited stops, where you can hop on and off as many times as you like for 24 or 48 hours with the sam
What you get
About this experience
Explore Madrid at your own pace and without any rush aboard a double-decker sightseeing bus. Enjoy three routes with unlimited stops, where you can hop on and off as many times as you like for 24 or 48 hours with the same ticket. Change routes whenever you want and discover the history of Madrid through an audio system with headphones, available in ten different languages.
What's included
Included
- Sightseeing bus tour
- Headphones
- 2-hour guided walking tour (based on tips at the client's expense and discretion)
- Audio guide in 10 languages
- Open-top, air-conditioned double-decker buses with sliding roofs
Not included
- Hotel pickup and drop-off service
What you'll see and do
Royal Palace of Madrid
Route 1 (Blue) will take you to discover Historical Madrid. This circular route takes you through a complete historical, artistic, and monumental circuit featuring the city’s key landmarks. Travel along the beautiful tree-lined Paseo del Prado and admire the magnificent architectural treasures of the Habsburg royal legacy. Discover parts of Madrid’s Art Triangle and enjoy stunning views from the Royal Palace to the Temple of Debod.
Pass by without stopping
Puerta de Alcala
Route 2 (Green) will take you to discover Modern Madrid. Explore the city beyond its historical landmarks and royal monuments. From Atocha Station to Nuevos Ministerios, and from the iconic Puerta de Alcalá to Puerta del Sol. Admire the most contemporary architectural works in the capital, including the imposing KIO Towers, the modern sculptures of the Public Art Museum, and Real Madrid's Santiago Bernabéu Stadium. Discover Madrid’s vibrant life, art, and modern customs on this itinerary.
Pass by without stopping
Gran Via
Route 3 (Orange) will take you to discover Present-day Madrid. A vibrant itinerary through Madrid that highlights the city’s most creative, dynamic and cosmopolitan side. From Neptuno and Puerta de Alcalá, passing through cultural landmarks such as Casa Árabe, the Goya district and the historic Las Ventas bullring. The route continues through Colón and the lively Malasaña neighbourhood, famous for its alternative culture and urban creativity, before ending at Callao and the iconic Gran Vía, Madrid’s main shopping, leisure and entertainment area. A perfect route to discover the modern, authentic and ever-evolving spirit of Spain’s capital.
Pass by without stopping
Where it starts and ends
Meeting point
Madrid
You can begin the tour at any of the stops mentioned in the tour description by showing the voucher to the guide on board.
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
You can begin the tour at any of the stops mentioned in the tour description by showing the voucher to the guide on board.
Options you can book
48-Hour Hop On Hop Off Ticket
Duration: 2 days: Please note that the ticket must be used on consecutive days.
24-Hour Hop On Hop Off Ticket
Duration: 1 day
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- ar, de, pt, cmn, ja, en, it, fr, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 9 travelers per booking
- Operated by
- Julia Travel
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Buses are adapted for passengers with reduced mobility. The features include an automatic access ramp, reserved space for wheelchairs with safety clamps and fastenings, and an extended ramp and kneeling system to the right of the bus
- Please note that the itinerary may be altered due to events or celebrations in the city (cultural events, sports events, official acts, or construction works)
- The guided walking tour of Madrid is offered in either English or Spanish. You can check information or reserve your spot using the QR codes available onboard the bus
Photos
What travelers are saying
Outty’s summary of the themes that recur across 3,166 traveler reviews. Written by us, not quoted from reviewers.
The guide
2 mentionsTravelers single out the guide as the reason the experience works.
Traveler reviews
3,166 verified traveler reviews for Madrid City Tour – Hop On Hop Off Bus. Ratings and reviews provided by Viator and Tripadvisor.
Bus Stops Difficult to Find - Avoid this Bus Company in Madrid
I can’t recommend using CityTours. I purchased 2 tickets online for a 2 day pass in Madrid for my day of travel August 10, 2026. I purchased the tickets online since the company offered a discount for doing so. THIS WAS A MISTAKE! I started searching for a bus stop for City Tours that was close to my hotel. I downloaded the App for CityTours at their recommendation, and I also used the official website to try to navigate. After over an hour of searching and trying to use the official app and website to find the closest bus stop, my travel companion and I were exhausted and lost. The signs for the CityTours stop were not clearly labeled. We ended up missing a planned for tour because we spent so much time looking for where to get on the bus, and after all that we never found it. I did reach out to the company via email to request a refund and was denied because they said their policy was to only issue refunds to up to the day before your travel with them. This would have been impossible for me since I purchased the tickets online the day of. They also stated that I should have used their official App or website to find the bus stop or that I should have called them. I did use BOTH the App and website and they were next to useless. I honestly don’t think calling would have helped since the bus stops were not well indicated with signage. I will give them the credit that at least they did bother to reply to my email. If you do use this company please wait to purchase your tickets until you know that you can find the bus stop you want. But I would recommend going with a different bus company.
via Tripadvisor
Okay way to orient yourself
The timing on the description of places was substantially off from our physical location. Play attention to the map.
via Viator
This tickets were...
This tickets were purchased this morning And it was an error that I tried to correct immediately, but my credit card account was already charged. I was back and got with Viator expkaining the situación and the told me that julia travels were getting in touch with me to amend the tickets, so far I haven’t heard from any body. it was suppose to be for September 17 and the tickets were printed with August 4, witch was the day I purchase them. The transaction is #1432410979.
via Viator
Okay
The hop on and hop off was okay. There were some delays and long waits with hoping back on the bus. I saw several of another companies bus before one from this company finally arrived. Otherwise it was okay.
via Viator
Waste of time and money
Very disappointed in this tour, finding the pick up points was like looking for a needle in a haystack! We did part of the antique tour yesterday, the pre-recorded tour guide was difficult to connect with what we were seeing as we drove around. We wanted to try again this morning and were told the average wait time was 20-25 mins (high season) but having waited nearly 40 mins, we gave up. 4 x 33 euros, big waste of money. Wouldn't recommend at all I'm afraid.
via Tripadvisor
Good to know
- Duration
- 1.2 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $18 to $44
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 1,108
- Verdict
- Worth a Look
Why this scores 57
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Madrid City Tour – Hop On Hop Off Bus: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Madrid.
How much does Madrid City Tour – Hop On Hop Off Bus cost?
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Prices start at $18 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Madrid usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Madrid City Tour – Hop On Hop Off Bus take?
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Plan for about 1.2 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Madrid is not rushed.
Is Madrid City Tour – Hop On Hop Off Bus worth it?
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It holds an Outty Ranking of 57 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.5/5 across 3,166 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable most popular in Madrid, and how flexible the cancellation terms are.
Can I cancel or reschedule Madrid City Tour – Hop On Hop Off Bus?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Madrid City Tour – Hop On Hop Off Bus suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 1.2-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Madrid City Tour – Hop On Hop Off Bus?
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Around 1,108 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Madrid can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Madrid and add a light layer if any part of the 1.2-hour experience runs outdoors or after sunset.
Where does Madrid City Tour – Hop On Hop Off Bus start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Madrid within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Madrid?
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On Outty we rank every Madrid experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Madrid Essential: Historic Center, Plaza Mayor & Royal Palace, Madrid Walking Tour from Puerta del Sol to Retiro Park, Madrid Oscuro: Torture, Ghosts, Crimes and Legends. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Madrid?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Madrid?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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