Kuza Beach & Flavors Experience-Mexican cooking Class & Beach Day

A fantastic beach day!

We had a great time! I loved that there were different sections at this park. There was a water park near the entrance, as well as a large beach with tons of chairs and umbrellas. The beach itself had sections for adult only and families. We also added the Mexican Flavors to our day pass and Jazmin and Yolanda were such a delight! They made lunch very fun and engaging, I only wished I could’ve eaten everything offered!

Response from the operator: Thank you so much for sharing such a thorough review with us! 🌊 We're thrilled to hear you enjoyed the different sections of the park, from the water park area near the entrance to the large beach with so many chairs and umbrellas, plus having separate spaces for adults and families. We also love reading about Jazmin and Yolanda; making the Mexican Flavors activity so fun and engaging during lunch is exactly the kind of cultural experience we aim to offer, and how lovely that you wished you could try everything offered! Thank you for your trust! We hope to welcome you all back again soon for more well-rounded days like this one. 🏖️

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Disappointment and Health Hazard

I was very disappointed with the Mexican "cooking" class. The only things we were able to do hands on were the guacamole and pressing of tortillas. No recipes were offered for take home. The staff focused their attention on select people and when we asked for recipes, we were told they were too difficult for us to have. Also to note, I stated that I had an allergy at the beginning of the class. One of the items smelled like it had the allergen in it but they repeatedly stated that it did not. This was false as I had a reaction after ingesting it. This disregard for health is concerning. The beach club itself needs quite a bit of work done on it. In the restroom, only 1 of 3 sinks worked. Music was blasting like you were in the middle of a club. I would recommend anyone who is looking for a luxe experience to give KUZÁ a pass until they make improvements. The pricing was not in line with the experience at all.

Response from the operator: Dear Guest Thank you for your feedback. We are very sorry that your experience did not meet your expectations. We are sorry to hear that you found the cooking class to be limited and that you did not feel as well taken care of by our staff as other guests. This is not the level of service we aim to provide, and we will address this issue with our team to ensure a more consistent and inclusive experience for all guests. Please let us know more about your experience, including the specific food item you reported an allergy to, the date you took the cooking class, and the time of the class by emailing us at: sup-calidad@kuzapark.com Guest safety is our top priority, and we take this matter very seriously. We have also taken note of your comments regarding our facilities and the overall atmosphere, as well as your perception of value for money. Your feedback is important to us, and we will take it into account as we continue to improve our services. We sincerely apologize for the inconvenience caused. Best Regards Kuzá beach & Adventure Park

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Fun Beach Day at Kuza

We visited Cozumel for a beach day at Kuza, taking the ferry from Playa Del Carmen. We were earlier than planned but sat on the clean, sandy beach until the class was ready to start. Yasmin (teacher?), Yolanda (assistant?), and David (photographer) were very friendly and helpful. Both alcoholic and non-alcohohic drinks were offered even before the actual class started. We each had our own equipment and made the most amazing guacamole (I didn't know you should only use Haas avocados!), hand made tortillas and then ate it all plus tacos. The women wore local dress and showed the traditional way of making corn meal. It was definitely a well done small group class. The rest of the day was spent at the beach where there were plenty of loungers available, pavilions scattered around, and towels available to rent if needed. Water activities, hair braiding, etc. was also offered at an additional cost. The entire outing was not only reasonably priced but made for a fun day that I would gladly repeat. The only disappointment was the buffet that was included. It wasn't bad but the quality of the food was nothing special, especially after the wonderful taste of the food in the cooking class. I should mention that there are specialty items were available at an additional cost from the restaurant that seemed to be more appetizing.

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Great new Cozumel Beach and Adventure Club

We spent our cruise port day at Kuza’s beach club. We did the all inclusive along with the cultural culinary experience. It was wonderful day and the experience was fun. The staff were friendly and wanted to ensure we had a great day.

Response from the operator: Dear Janet G Thank you so much for your kind review! We’re delighted to hear you had a wonderful day with us at Kuza Beach Club. It’s great to know you enjoyed both the all-inclusive experience and the cultural culinary activity — such a perfect combination! Our team will be very happy to hear your kind words. We hope to welcome you back again soon

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Great way to spend a day

Excellent way to spend a day ! Beautiful beach friendly staff excellent food and drink !! Love !!!!!

Response from the operator: Thank you for your wonderful review! We’re so happy to hear you enjoyed the beautiful beach, the friendly service from our team, and the food and drinks. It’s great to know you had such a fantastic day with us.

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