Kazbegi, Ananuri, Gudauri & Dariali – Full-Day Scenic Tour

Exceptionally Rude and Rushed Tour

This tour was the single worst tour experience we've had as tourists on vacation. That's saying a lot considering how welcoming and kind everybody we met in Georgia was outside of this tour. It really is disappointing how this single tour ruined Kazbegi for us. Rather than pay 160 dollars for the tour, we would have been far better off just driving ourselves or getting a car with GoTrip. To make a long story short, the guide was exceptionally rude, rushed us through the tour as fast as possible and tried skipping parts of the tour (then yelled at us when we brought it up and said he was doing us a favor), knew almost nothing about Kazbegi or it's history, drove dangerously and became irate when we asked if we could stop for 2 extra minutes to fill up our water bottles on the side of the road. The time listed for the tour on the TripAdvisor page is 8-11 hours. He told us that the entire tour, including driving, should only take a maximum of 8 hours. Considering that the driving alone was 6.5 hours, having only 1.5 hours is ridiculous for the number of stops offered. Because he rushed us so much, our tour ended up being a total of 9 hours and 10 minutes, something that clearly displeased him. When he realized the tour was going to go over 8 hours, he did the following: Constantly lectured us about the length of the tour Began driving through the mountains at a high speed while texting on his phone Would start explaining the site before our group had even caught up to him His explanations were incredibly short. For example, all he said about a monastery we stopped at was that "It's new" Would return to the car early Tried skipping parts of stops and told us he did us a favor for stopping at places on the itinerary Claimed the wine tour/tasting at the monastery was not part of the tour. When we showed him it was, he demanded we pay for it. Thankfully, one of the kind monks offered us a free tasting, but we still never received a tour. Halfway through the tasting, only after our first glass, the tour guide told us "Let's go guys" When we asked him to make one extra stop just to fill up our water bottles, he refused. Only after pushing him did he stop. Rather than turn into the parking lot off the side of the road to let us fill up our water, he parked on the shoulder of opposite side of the highway and we had to cross the highway ourselves When we pointed all this out to the tour operator, the only thing he offered us was a bottle of wine, which we could not take with us on our flight, or transport to the airport which we told him we had already booked with somebody else.

Response from the operator: Dear Maryana, We are truly sorry that you left Georgia with such impressions. This is especially disappointing for us because feedback like yours is extremely rare, and we always do our best to provide our guests with a pleasant experience. We do remember your tour. According to our records, the tour lasted over 11 hours, which was within the duration stated in the tour description. The itinerary was completed, including stops that many operators do not include due to time limitations. We would also like to clarify that from the beginning of the tour, it appeared that you were uncomfortable with the fact that the guide spoke Russian. Several comments were made about this during the day. We found this surprising, as the tour description clearly stated the guide's language before booking, and this information remains available today. Despite this, our guide did his best to provide the service professionally and respectfully throughout the tour. Regarding the monastery, which our guide described as "new," we would like to clarify that this monastery was established only about five years ago. This was the context of his comment, not an attempt to avoid providing information about the site. The tour description has always clearly stated that the monastery visit is included, while the wine tasting itself is optional and paid separately. Nevertheless, as a gesture of goodwill, our friend, one of the monks, agreed to provide a complimentary tasting for your group. Unfortunately, the monk later mentioned that some members of the group appeared to have consumed a considerable amount of alcohol before arriving, which left him with an uncomfortable impression. Our guide, Racho, also felt embarrassed by the situation, especially considering the hospitality that was extended to your group. While we respectfully disagree with several points in your review, we are genuinely sorry that the tour did not meet your expectations. We appreciate all feedback and will continue working to provide the best possible experience for our guests. We wish you all the best in your future travels. Kind regards, Shavi & Tetri Tours

via Tripadvisor

Our favorite experience in Georgia

We had an absolutely amazing tour to Kazbegi with Shavi Tetri! They were responsive, knowledgeable, flexible, and incredibly helpful from the start. They went above and beyond to accommodate our special itinerary requests, and it truly felt like they cared about giving us the best possible experience rather than just a standard, cookie-cutter tour. Our guide and driver was wonderful: kind, safe, and full of fascinating info about everything we saw. He spoke great English, was fun and easy to be around, and overall made the whole day even more enjoyable. The car was spacious and comfortable, and he even had water ready for us. I can’t recommend Shavi Tetri highly enough, they made our trip unforgettable and it was the best experience of our week in Georgia!

Response from the operator: Thank you so much for your wonderful feedback! We’re truly happy you enjoyed your day with us in Kazbegi. It means a lot to know that our efforts made your trip special. Hope to see you again in Georgia!

via Tripadvisor

Great day trip

Our guide was great! He picked us up in Tbilisi, took us to all the sights and gave information on all of them, and then drove us back. We even got to customize the trip by adding a short hike. Our guide took pictures of us and offered very clear explanations.

via Tripadvisor

Such a cool trip!!!!

Kazbegi is crazy beautiful – mountains, clouds, old church on the hill… wow. Big thanks to Shavi & Tetri for a chill and fun day. Our guide was the best and helped us with cool photos too. Will come back for sure!

Response from the operator: Thanks for the awesome feedback! Kazbegi really is crazy beautiful, isn't it? We're so glad you had a chill and fun day with us. We'll let your guide know they were the best—and that their photo skills were appreciated! Looking forward to having you back. Cheers, The Shavi & Tetri Team

via Tripadvisor

Well-organized, stunning And Personal

We did a full-day tour to Kazbegi with Shavi & Tetri, and it exceeded expectations. Here’s why: – Guide: super friendly, flexible, and knew a lot about the area. – Timing: well-planned, no rush, enough time at each stop. – Route: Gergeti Trinity Church, Ananuri Fortress, Jvari Pass – all beautiful. – Bonus: we stopped at a hidden waterfall not even on the map! Totally recommend this tour if you want nature, history, and a peaceful experience in the Caucasus.

Response from the operator: Thank you for this wonderful review! We are so happy to hear your Kazbegi tour exceeded expectations. It's fantastic that you enjoyed the well-planned timing and the secret waterfall—that's one of our favorite spots to share! Your recommendation means a lot to us. Warmly, The Shavi & Tetri Team

via Tripadvisor