
Hyatt Ziva & zilara Montego Bay Airport Transfer
Traveler rating
3.4/5
Based on 18 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Hyatt Ziva & zilara Montego Bay Airport Transfer worth booking?
Hyatt Ziva & zilara Montego Bay Airport Transfer is a 0.3-hour experience in Montego Bay, Jamaica, from $40 per person. It scores 45 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.4/5 rating across 18 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 45 / 100
- Rating
- 3.4/5 (18)
- Duration
- 0.3 hours
- From
- $40 per person
We provide the best private airport transfer service on the island. From family, groups, and private transfers to weddings, party's and more, Groovy Tours and Transfers will make it happen for you. Your experience matters to us and so you will receive customer relationship like no other. You will receive service that is tailored to your needs and exceeds your expectations. Choose Groovy Tours And Transfers. Choose an amazing experience.
What you get
About this experience
We provide the best private airport transfer service on the island. From family, groups, and private transfers to weddings, party's and more, Groovy Tours and Transfers will make it happen for you. Your experience matters to us and so you will receive customer relationship like no other. You will receive service that is tailored to your needs and exceeds your expectations. Choose Groovy Tours And Transfers. Choose an amazing experience.
What's included
Included
- Alcoholic beverages
- Bottled water
- Snacks
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 15 minutes before departure.
Ends at
pick up and drop off
Ends at
pick up and drop off
Ends at
Drop off and pick up
Options you can book
Round trip Arrival & Departure
Private Duration: 15 minutes Pickup included
Onw Way Departure
Private Duration: 15 minutes Car, Van, Bus Pickup included
One way Arrival
private Duration: 15 minutes Car, Van, Bus Pickup included
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Groovy Tours Jamaica
Know before you go
- Specialized infant seats are available
- Service animals allowed
- Public transportation options are available nearby
- Infants and small children can ride in a pram or stroller
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Wheelchair accessible
Photos

What travelers are saying
Outty’s summary of the themes that recur across 18 traveler reviews. Written by us, not quoted from reviewers.
The guide
5 mentionsTravelers single out the guide as the reason the experience works.
Good for families
2 mentionsReviewers traveling with kids report it landed well with their group.
Traveler reviews
18 verified traveler reviews for Hyatt Ziva & zilara Montego Bay Airport Transfer. Ratings and reviews provided by Viator and Tripadvisor.
Our driver, Sean, was...
Our driver, Sean, was great! He was gracious and informative. He provided an excellent experience from the time we got to Montego Bay until our departure. We will definitely try to request him on our next visit.
via Viator
Left at airport
I was never picked up. They were supposed to be there and i never got a call or anything. I definitely will not be booking with them again!!
via Viator
Scam
What a scam! Don't trust Goovy tour we never got picked up from the airport and tried calling several times but to no availability . No one EVER showed up!
via Viator
We on Heaaaaa
A time was had and for the most part our driver made it happen 10/10 . We did so many excursions in such little time can’t wait to come back!
via Tripadvisor
Horrible Experience
HORRIBLE EXPERIENCE! My arrival experience was fine. Sheldon was nice. Departure was horrible. Groovy Tours did not show up. My family and I had to get a taxi to make it to the airport on time. I’ve reached out for a refund for the departure and have not received a response. Myself and hotel contacted the number and no one picked up. DO NOT Book!!! Received an email to be ready and in lobby by 6:30am, waited until 7am, then got a taxi. This experience was just on Saturday, June 7, 2025!!
Response from the operator: Thanks for your honest review
via Viator
Good to know
- Duration
- 0.3 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $40 to $124
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 6
- Verdict
- Worth a Look
Who runs this experience
Operated by Groovy Tours Jamaica, who run 8 experiences we rank across 3 cities, with an average Outty Ranking of 53.1.
See everything Groovy Tours Jamaica runsWhy this scores 45
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Hyatt Ziva & zilara Montego Bay Airport Transfer: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Montego Bay.
How much does Hyatt Ziva & zilara Montego Bay Airport Transfer cost?
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Prices start at $40 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Montego Bay usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Hyatt Ziva & zilara Montego Bay Airport Transfer take?
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Plan for about 0.3 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Montego Bay is not rushed.
Is Hyatt Ziva & zilara Montego Bay Airport Transfer worth it?
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It holds an Outty Ranking of 45 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.4/5 across 18 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Montego Bay, and how flexible the cancellation terms are.
Can I cancel or reschedule Hyatt Ziva & zilara Montego Bay Airport Transfer?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Hyatt Ziva & zilara Montego Bay Airport Transfer suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 0.3-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Hyatt Ziva & zilara Montego Bay Airport Transfer?
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Around 6 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Montego Bay can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Montego Bay and add a light layer if any part of the 0.3-hour experience runs outdoors or after sunset.
Where does Hyatt Ziva & zilara Montego Bay Airport Transfer start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Montego Bay within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Montego Bay?
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On Outty we rank every Montego Bay experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Appleton Estate Admission Ticket & Distillery Tour with Tastings, Blue Hole and Dunn's River Falls Private Tour from Montego Bay, Montego Bay Clear Kayak Drone Photoshoot & Video. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Montego Bay?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Montego Bay?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Hyatt Ziva & zilara Montego Bay Airport Transfer?
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Included: Alcoholic beverages; Bottled water; and Snacks. Always check the voucher for the final list before you travel.
Does Hyatt Ziva & zilara Montego Bay Airport Transfer include hotel pickup?
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Yes, pickup is offered for every traveler from 4 listed pickup locations in and around Montego Bay. Be ready about 15 minutes before the start time. You can also enter a custom pickup address when booking.
Will I get instant confirmation and a mobile ticket for Hyatt Ziva & zilara Montego Bay Airport Transfer?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Hyatt Ziva & zilara Montego Bay Airport Transfer wheelchair or stroller accessible?
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The operator notes: Specialized infant seats are available; Infants and small children can ride in a pram or stroller; All areas and surfaces are wheelchair accessible; and Wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Hyatt Ziva & zilara Montego Bay Airport Transfer if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Montego Bay. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Hyatt Ziva & zilara Montego Bay Airport Transfer?
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Across 18 reviews averaging 3.4 out of 5, recurring themes include the guide, good for families. Travelers single out the guide as the reason the experience works.
What booking options are available for Hyatt Ziva & zilara Montego Bay Airport Transfer?
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There are 3 options to choose from, including Round trip Arrival & Departure, Onw Way Departure, One way Arrival. Prices and start times differ by option, so compare them on the booking screen.
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