Horseback Riding plus ATV, Cenote, Ziplines, and Lunch

Excellent

IT WAS SO GOOD! BOOK IT! Everyone was so patient and friendly, this was my first time in the horse and they were very helpful!

via Viator

A fun day out :)

Pros: Fun activities, air-conditioned van, good facilities, friendly staff and beautiful cenote. Cons: Long waiting time in the heat, not much time for horse riding and the cenote, not the best value for money (just feel this could be a bit cheaper especially as you have to pay extra for photos/videos). Overall, a fun day out but would have been better if waiting times weren't as long, if more time was allowed for the horse riding and cenote were longer to allow more time to enjoy them (both these activities felt very short) and if lunch was nicer.

Response from the operator: Hi Road, Thank you for sharing your experience with us! We’re glad you enjoyed the activities, our team, and the beautiful cenote. We also appreciate your feedback regarding the waiting times, activity duration, and lunch, as it helps us identify areas where we can improve the overall experience for our guests. We hope to have the opportunity to welcome you again!

via Tripadvisor

Bumpy ride

This experience was horrible the people was hella rude.The AtV was raggedy as hell to many pot holes didn’t enjoy this at all very painful experience from the horses to the Atv

Response from the operator: Hi Krystle, We’re sorry to hear that the experience did not meet your expectations. Our ATV circuit takes place on a natural jungle trail, so the terrain is intentionally uneven and includes dirt paths, bumps, and natural obstacles as part of the adventure. This is also reflected in the photos and description of the experience. That said, we’re sorry to hear you felt uncomfortable during the activities, and we appreciate you taking the time to share your feedback. We’ll also review your comments regarding the service provided by our staff.

via Viator

Nothing extreme about this "extreme adventure"

This tour is good if you're a family traveling with young children, but parents don't expect to be wowed. If you're looking for a little bit of a thrill, or some good scenery, this is not for you Everything felt extremely rushed. Like you were just being pushed from one activity to the next. And everything was very crowded. The horseback riding is along a not quite paved road, next to stables/farm with horses? In the jungle technically, but believe me it feels pedestrian. You essentially walk a lap on the back of a horse for what seemed to me like 10 minutes, even though they claimed it was 20. Cenote was fine, but very crowded with people when we went all booked through this "extreme adventure Cancun" company which offers a variety of tours. Nothing particularly notable about the cenote but it's a fresh body of water that happens to be a decent size hole in the ground. ATV riding, similar to the horses, was along a roughshod dirt track essentially was a loop. No real destination, no scenery to inspire. Road ATV's in Costa Rica, that was fun, exciting, and ended with a beautiful stop on a beach. This was definitely not that. Zip lines were ok, again nothing exciting really, and it was so incredibly hot all day that by the time we got to this final activity, my head was swimming from heat exhaustion. They take pictures through out everything which you can purchase, but we opted not to. You're usually not allowed to bring your camera or phone with you so it's either there's or nothing, fyi. So, again, if you're a solo traveler or couple looking for some excitement, this will be a total bust. But, if you have reasonably aged children they would probably really dig on this, if they're still at that age where they are easily impressed.

Response from the operator: Hi James, Thank you for taking the time to share such detailed feedback. We’re sorry to hear the experience did not match what you were hoping for. Our tour is designed as a combination of several activities, with the schedule and duration of each one detailed in the experience information, so guests can enjoy horseback riding, ATV, cenote, and ziplining all in the same day. As for the natural setting, the ATV circuit takes place on a jungle trail with uneven terrain, while the horseback riding follows a natural trail rather than a scenic destination route. Since these are shared activities, there may also be waiting and busier periods, especially during high season. We’re glad you were able to enjoy some parts of the experience, and we truly appreciate your feedback as it helps us provide clearer expectations for future travelers.

via Viator

Some good some soso

We booked the horseback riding, ATV, zipline, and cenote tour. The bus ride to the ranch was about 40 minutes. When we arrived, there were only a limited number of horses available, so our group had to wait for the first group to return. The waiting area was shaded, but there was no air conditioning. There is a bar where you can purchase drinks, but photos are not allowed in that area. The horseback ride was disappointing. It lasted only about 10 minutes and followed a flat trail with little scenery or adventure. The cenote was beautiful, but we felt rushed and didn't have much time to enjoy it before being moved on to the next activity. The ATV ride and zipline were the highlights of the tour and were both enjoyable. Lunch included a choice of fish, pork, or vegetarian tacos. The tacos were fairly small, and drinks were not included. Bottled water cost $3 USD, and other food was available for purchase but was expensive. At the end of the tour, they tried to sell us a photo package with 199 photos (many of them duplicates) for $130 USD. We felt it was overpriced and declined. Overall, the ATV and zipline made the trip worthwhile, but the horseback ride was too short, the cenote felt rushed, and the extra costs for drinks and photos were disappointing.

Response from the operator: Hi Wazir, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you particularly enjoyed the ATV and zipline activities, although we’re sorry that some aspects of the experience did not meet your expectations. The activities included in the tour, as well as their approximate duration and the lunch option, are detailed in the experience information. The ranch and activities are outdoors, so facilities such as the waiting areas are open-air, and the photo package and additional food or beverages are optional purchases. We appreciate your comments regarding the pace of the tour and the time spent at the cenote and horseback riding, and we’ll share your feedback with our team.

via Viator