Hard Rock Cafe New York Times Square in New York
New York, United States

Hard Rock Cafe New York Times Square

Outty Ranking 51 3.5 · 443 traveler reviews2 hoursFrom $41

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September 2026

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Adults

Age 13 and over

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Age 12 and under

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Outty Ranking

51/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

3.5/5

Based on 443 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Hard Rock Cafe New York Times Square worth booking?

Hard Rock Cafe New York Times Square is a 2-hour experience in New York, United States, from $41 per person. It scores 51 out of 100 on the Outty Ranking, which we label “Worth a Look, based on a 3.5/5 rating across 443 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
51 / 100
Rating
3.5/5 (443)
Duration
2 hours
From
$41 per person

Treat your senses with a prix-fixe menu at the New York Hard Rock Cafe. Classic American cooking comes to the heart of Times Square, where you’ll enjoy a 2- or 3-course meal with your choice of theme. Each option comes w

What you get

  • All Taxes
  • Gratuities
  • Beverage: choice of soft drink, coffee or tea
  • One meal per person based on menu selected

About this experience

Treat your senses with a prix-fixe menu at the New York Hard Rock Cafe. Classic American cooking comes to the heart of Times Square, where you’ll enjoy a 2- or 3-course meal with your choice of theme. Each option comes with a drink (coffee, tea or soda) and dessert. Expect entrees like the classic cheeseburger, a half-rack of hickory-smoked ribs, salmon, steak and even some vegetarian options. Love all - Serve all!

What's included

Included

  • All Taxes
  • Gratuities
  • Beverage: choice of soft drink, coffee or tea
  • One meal per person based on menu selected

Not included

  • Hotel pickup and drop-off
  • Alcoholic drinks (available to purchase)
  • Additional menu items outside the selected menu
  • Merchandise (available for purchase)

Where it starts and ends

Meeting point

New York

Hotel pickup

No pickup: everyone meets at the start point.

Ends at

Returns to the starting point

Options you can book

  • Electric Menu

    Electric Menu featuring your choice of Entree, Side Salad, Dessert and non-alcoholic beverage

  • Acoustic Menu

    Acoustic Menu featuring your choice of Entree, Dessert and non-alcoholic beverage

Before you book

Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
Ticket
Paper
Runs on
Every day
Group size
Up to 9 travelers per booking
Operated by
Hard Rock Cafe USA

Know before you go

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Specialized infant seats are available
  • Suitable for all physical fitness levels

Photos

Hard Rock Cafe New York Times Square in New York, photo 2Hard Rock Cafe New York Times Square in New York, photo 3Hard Rock Cafe New York Times Square in New York, photo 4Hard Rock Cafe New York Times Square in New York, photo 5Hard Rock Cafe New York Times Square in New York, photo 6Hard Rock Cafe New York Times Square in New York, photo 7

What travelers are saying

Outty’s summary of the themes that recur across 443 traveler reviews. Written by us, not quoted from reviewers.

Food and drink

10 mentions

The tastings and food stops are a highlight for most reviewers.

Pace and timing

2 mentions

Several reviewers found the schedule tight or the day long.

Traveler reviews

443 verified traveler reviews for Hard Rock Cafe New York Times Square. Ratings and reviews provided by Viator and Tripadvisor.

5 star
158
4 star
92
3 star
74
2 star
53
1 star
66
Sort
jamesmX7949YY · August 2026

Enjoyable evening

The experience was one of fast and slick. From arriving to the table, where the waitress was attentive and quick with the drinks order, the food order was as quick. On the meal I could not say a bad word as it was exactly what we ordered and hot. Which I have found hard to get hot food in other restaurants. All in all a very enjoyable evening at the Hard Rock cafe times square.

Response from the operator: Hello James, fantastic. We love welcoming visitors to our Times Square Thank you for the great review. We are so glad you enjoyed the food and found the service location and sharing the Hard Rock experience. We hope to see you again soon for another delicious meal and lively atmosphere.

via Tripadvisor

gemmahM2561UU · July 2026

Great drinks, great staff!

Came for a drink at the bar, Bruno our bartender has been fantastic. No question is too much for him to answer, he has been patient with us and has been incredibly helpful. I would come back again just for his hospitality, and would recommend to anyone. Our drinks were made quickly but made well, and tasted great. Thank you Bruno from 2 very happy Brits!

Response from the operator: So happy to see everyone enjoying an amazing meal! We will let Bruno know how much of a ROCKSTAR he is! Stop back soon!

via Tripadvisor

marces72 · July 2026

Ok but you get pressured toNTIP ALOT!

Decent food and service although even though booked a table for 8pm then had to queue to get seat that took 20 minutes. Service like I said ok and food not bad at all Although medium steak more like well done. The annoying thing is the false passive aggressive pressure to tip 25% plus. The give you a piece of paper telling you you should tip this not that it’s a disgrace! It comes in 8 languages and disgusting! Soured the whole experience

Response from the operator: Hello Marces, Sorry you feel that way i do appoligize about that. And i understand you did not appreciate the card however Many places now include a "suggested tip" on the receipt or payment tablet, though you are free to enter a custom amount.

via Tripadvisor

birthdaybride · June 2026

Hard Rock Cafe

We didn’t have reservations and was looking for a sit down restaurant to have lunch. We were able to be seated fairly quick. Our waitress was super friendly and made recommendations for drinks and food. The prices were fair compared to other restaurants in the area and the food was pretty good.

Response from the operator: Thank you for the 5 Stars. We are happy you had a great experience with us. We hope to see you again soon.

via Tripadvisor

cintiasC572VS · June 2026

Worst customer service ever

– Ruined our nightWe were forced to leave before finishing our meal because the restaurant was hosting a private event. When I asked to be moved to another table, the staff claimed none were available and told us we had to leave. Only after I mentioned filing a formal complaint did they magically find a table. However, the manager then refused to serve us, stating that if we wanted anything, we had to get it ourselves. To make matters worse, the manager approached us twice more trying to kick us off the new table to give it to other customers. Absolutely unacceptable and disrespectful behavior.

Response from the operator: Hello I'm very sorry this happened to you.do you happen to know who you spoke to or why you were asked to leave i know we had alot of private events going on that night so was wondering where you were sitting at?

via Tripadvisor

Good to know

Duration
2 hours
Free cancellation
Up to 24h before
Minimum age to book
11+
Availability
Bookable today
Runs on
Every day
Price range
$41 to $68
Hotel pickup
No pickup, meet at start point
Booked in 30 days
155
Verdict
Worth a Look

Why this scores 51

The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

Traveler sentiment (30% weight)0
Review evidence (18% weight)77
Booking momentum (14% weight)74
Value for money (12% weight)81
Listing quality (10% weight)86
Local standing (8% weight)0
Booking flexibility (8% weight)100

Hard Rock Cafe New York Times Square: questions travelers ask

Practical detail on this experience, plus the wider planning questions for New York.

How much does Hard Rock Cafe New York Times Square cost?

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Prices start at $41 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in New York usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

How long does Hard Rock Cafe New York Times Square take?

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Plan for about 2 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in New York is not rushed.

Is Hard Rock Cafe New York Times Square worth it?

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It holds an Outty Ranking of 51 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.5/5 across 443 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in New York, and how flexible the cancellation terms are.

Can I cancel or reschedule Hard Rock Cafe New York Times Square?

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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

Is Hard Rock Cafe New York Times Square suitable for kids and families?

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The operator sets a minimum age of 11. Older children generally do well here, and families should factor in the 2-hour running time when deciding.

How far in advance should I book Hard Rock Cafe New York Times Square?

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Around 155 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in New York can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

What should I bring or wear?

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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in New York and add a light layer if any part of the 2-hour experience runs outdoors or after sunset.

Where does Hard Rock Cafe New York Times Square start and how do I get there?

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The exact meeting point and directions are on your voucher once you book, and they sit in central New York within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

What are the best things to do in New York?

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New York has more bookable experiences than any other city on Outty, and the quality spread is brutal. Observation decks are commoditised, so we score them on timed-entry reliability and sunset slots. Food tours and borough walks are where the ranking really separates operators, and the top scores in the city all come from small-group guides. On Outty we rank every New York experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Grand Canyon VIP Helicopter Tour, Half-Day Bus Tour of NYC Top Highlights, NYC Bus Tour of Brooklyn, Bronx, Queens: Art, Food & Sports. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

When is the best time to visit New York?

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September to early November, and late April through June. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

How many days do you need in New York?

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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

Do I book through Outty or through the operator?

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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

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