Greater Zion: Extreme Adrenaline UTV Tour in Sand Hollow

Easy booking process,...

Easy booking process, awesome guide (Melvin), and fantastic scenery. Had a great experience… Would highly recommend!!!

Response from the operator: Thank you so much for the fantastic review! We're thrilled to hear that our booking process was smooth and that you enjoyed the beautiful scenery. We will be sure to pass your kind words on to Melvin—he will be delighted to know he made your experience so memorable. We hope to welcome you back for another great adventure!

via Viator

ATV mishap

The ATV experience would have been exciting if we did not have an accident. I blame the event mostly on the tour guide. He should have watch on his rearview mirror where the rest of the “HERD” are. He was expecting us to be on a convoy on a certain distance of each other but he just accelerated thinking everybody would catch up to him resulting in the vehicles behind to be pressured to be in a rush. Though the trip went ahead even after the accident, I have to wait for my family behind me from time to time since they are not experienced off road drivers which is expected to be slower that the speed of “expert”tour guide vehicle and yet he was surprised that we could not catch up. I tried to explain to him to go slower so that nobody will be left behind but instead went faster especially on the trip back to base. Totally ignoring my plea but have the guts to ask for service tip from us which we are obliged to gave. He was the tour guide from hell! I would have loved to refer my relatives, friends and coworkers to try the experience if only you could ask the tour guide to retire already. A lot of them are waiting for my recommendations and might give Mad Moose a chance to make business. Respectfully, Alemir Almirante

via Tripadvisor

It is an excellent time....

It is an excellent time. The guide was great. Highly recommended. The guide takes you to the limits but in a safe and fun way.

Response from the operator: Thanks so much for the great review, David! We’re really glad you had an excellent time and enjoyed the guide. It means a lot to hear you’d highly recommend the experience. Hope to see you again for another adventure soon!

via Viator

Mad Moose Jeff

Went on a tour with Jeff, he was great very easy to talk to and clear instructions. Had the best time with the best views will be back! Definitely recommend

Response from the operator: Thank you for the great review! We’re so glad you had the best time and enjoyed the amazing views with Jeff. It’s great to hear his instructions and easygoing approach made your experience even better. We really appreciate the recommendation and look forward to seeing you again!

via Tripadvisor

Think twice before booking here

We do UTV tours everywhere we travel — it’s literally our thing — and this was by far the worst experience we’ve had with any rental company. We booked through TripAdvisor for a Red Sands tour in Hurricane, Utah. When we arrived, we were hit with a $1,500 “hold” requirement. That alone was shocking — it’s at least 3x higher than any hold we’ve ever encountered, and we’ve done a dozen+ UTV rentals across the country. We questioned it, but were reassured on-site that the hold would be released immediately after returning the vehicle. Based on our past experiences (where holds are released same day or next business day), we agreed and moved forward. That’s where things went sideways. Four days later, the $1,500 still hadn’t been returned. After calling our bank, we were told it was not processed like a typical hold at all — it was run more like a full transaction followed by a refund, meaning we’re now stuck waiting several more days to get our own money back. When we reached out to customer service, we were directed to someone named Courtney, who is apparently off-site and handles issues remotely. The interaction was incredibly frustrating. She spoke over us repeatedly, showed zero willingness to actually listen, and offered no real help other than blaming our bank. No ownership, no accountability, no attempt to resolve anything. To make matters worse: • The “hold” was not even released the same day, despite what we were told • It wasn’t processed until late the following day • And clearly, it wasn’t handled as a true authorization hold to begin with I completely understand why companies require a deposit — that’s standard. What is not acceptable is: • Charging an unusually high amount • Not being upfront about how it’s actually processed • And then failing to properly support your customer when there’s an issue At best, this feels misleading. At worst, it feels like poor internal processes that directly impact customers financially. The only bright spot in this entire experience was our guide, Nick. He was great — professional, friendly, and the only part of this company that lived up to expectations. Bottom line: Between the excessive deposit, lack of transparency, and terrible customer service, I would not recommend this company to anyone. There are plenty of other UTV operators in the area — I strongly suggest you look elsewhere.

Response from the operator: Please remove this fake review. We were spammed by a competitor.

via Tripadvisor