Gold Coast: Dreamworld 1-Day Ticket - Valid for 12 Months

Annual pass discount within the park

I have purchased an annual ticket for myself and 3 grandchildren for the past 4 years. For the first time today I was asked if I had an annual pass as I get a discount. This was after I had spent money throughout the park without receiving the discount I was unaware of and the same goes for the previous 4 years. Why are there no signs and why have I never been asked or made aware of this? Very disappointed. I paid out 300 dollars in the park on this visit, not impressed. Prices are expensive enough without dreamworld not informing customers properly that they are entitled to a discount. Shame on the company.

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A Great Time

We got the day pass at a good deal for 55 dollars a ticket and was able to do everything we needed to in a single day, which was great as last year we weren't able to do much. This time we did the week before school holidays, so we didn't have to wait in line much. The atmosphere was amazing, the park people were helpful and kind when we needed to ask questions and they answered to the best of their abilities, as I wear glasses to see, the staff were helpful in letting me know where I needed to sit as I can be a bit blind without them. It was a shame that there weren't that many larger rides in the back though they did look fun. I really want to try their shark one if possible next time, as it looked really cool, my 6-year-old was very disappointed she wasn't tall enough yet. My favourite part of the park was the Jane's restaurant and the decorations in the area. I kind of wish they could do something similar in the bigger ride area, as the rides seem to be sea themed. My 6-year-olds favourite area was the playground, though she wished for there to be a slide added. She loves the interactive areas the most, and we both enjoyed the movie experience.

Response from the operator: Hi J5941KKcatherinec, Thank you for taking the time to share such detailed feedback! We’re so pleased to hear you had a great day at Dreamworld and were able to experience everything you wanted to without the long wait times. It’s also wonderful to hear our team were helpful and accommodating throughout your visit. We love hearing that Jane’s Restaurant and the surrounding decorations were a highlight, and that your 6-year-old enjoyed the playground, interactive areas and movie experience. We hope your little one grows a little taller before your next visit so she can experience the shark attraction! We look forward to welcoming you both back again soon. -hallie @ Dreamworld

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Elijah is the goat

Elijah was goated and took a photo for us (working at giant drop at 12:30 on Tuesday 4th of August) give blud a raise now, he is too good 🐺

Response from the operator: HI 478summerq Thanks so much for the awesome 5-star review! ⭐ Elijah will absolutely love hearing this! We’ll be sure to pass on your shoutout to him — sounds like he went above and beyond at Giant Drop! 🐺📸 We definitely appreciate you taking the time to recognise him. Hope to see you in the park again soon! -Hallie @ Dreamworld

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Main rides failed all day

Terrible waits to main rides breaking down. 3 of main rides out of action on and off all day. Waist of money for a school holiday break as not easy to swap to another ride after 1:15 min wait to be told closed due to maintenance issue.

Response from the operator: Thank you for taking the time to share your feedback. We're very sorry to hear that your visit during the school holidays did not meet your expectations. We understand how disappointing it is to spend a significant amount of time waiting for an attraction, only for it to become unavailable due to a maintenance issue. While the safety of our guests is always our highest priority and attractions may occasionally need to close without notice if a technical issue is identified, we appreciate how frustrating this can be, particularly during a busy holiday period. Your feedback has been shared with the relevant teams, as we are continually working to minimise downtime and improve the guest experience whenever operational interruptions occur. We sincerely apologise for the disappointment caused and hope you'll consider visiting us again in the future so we have the opportunity to provide you with a much more enjoyable experience. Jessie @ Dreamworld

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Big expectations. Bigger disappointment.

Unfortunately a very underwhelming experience for us. We’re a couple (no kids) in our late 20s and went mostly to get an adrenaline kick from the rides. We went mid-week, non school holidays and still waited ridiculously long for rides. 4.5hrs spent in the park and we got two rides! I’d say 3.5hrs of lining up in total. It just seemed ridiculously inefficient everywhere you looked. Rides down for maintenance, big drop not in service due to a mild breeze (at ground level) and only running 1 coaster per run. Given we’re not the main target customer, however I’d not be recommending any friends on going. I don’t usually write reviews, but the excitement was big leading up to it, and the disappointment was even bigger.

Response from the operator: Hi, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your visit didn't live up to the excitement you had leading up to it. We understand how disappointing it would have been to spend the majority of your time waiting in queues and only experience two attractions, particularly when you were visiting primarily for our thrill rides. We also appreciate that unexpected ride closures and operational delays can significantly impact the overall experience. The safety of our guests is always our highest priority, and while weather conditions such as wind may appear mild at ground level, attractions like Giant Drop are monitored using ride-specific weather systems and must operate within strict manufacturer safety parameters. Similarly, attractions may occasionally be unavailable or operate at reduced capacity to allow for essential maintenance, ensuring they remain safe and reliable for all guests. We appreciate you taking the time to provide such honest feedback. Comments like yours are shared with our operations team as we continue working to improve ride availability, operational efficiency, and the overall guest experience. We're sorry we didn't deliver the thrilling day you were hoping for and hope you'll consider giving us another opportunity to provide a much more enjoyable visit in the future. Jessie @ Dreamworld

via Tripadvisor