General Admission in Cozumel
Cozumel, Mexico

General Admission

Outty Ranking 73 4.8 · 94 traveler reviews0.8 hoursFrom $15

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September 2026

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Adults

Age 13 and over

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Age 12 and under

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From, per person$15
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Outty Ranking

73/100

Strongly Recommended. Our proprietary evaluation. How we score

Traveler rating

4.8/5

Based on 94 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is General Admission worth booking?

General Admission is a 0.8-hour experience in Cozumel, Mexico, from $15 per person. It scores 73 out of 100 on the Outty Ranking, which we label “Strongly Recommended, based on a 4.8/5 rating across 94 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
73 / 100
Rating
4.8/5 (94)
Duration
0.8 hours
From
$15 per person

The Mayan Cacao Company is a place to discover the origins of chocolate in the same land as its creators: The Mayans.

What you get

    About this experience

    The Mayan Cacao Company is a place to discover the origins of chocolate in the same land as its creators: The Mayans.

    What's included

    Included

    • Admission Ticket to The Mayan Cacao

    Not included

    • Pictures & Souvenirs
    • Transportation
    • Margaritas
    • Other services not mentioned

    What you'll see and do

    1. The Mayan Cacao Company

      This is not a museum, it is an interactive experience where you become an explorer of the history of the most popular food in the world. You will learn about the Mayan culture, their relationship with chocolate, when and how it was discovered, the applications and much more. All this magical trip will be through our different areas in the park, you can also see how chocolate is made from scratch, dare to try a Pre-Hispanic drink of Mayan priests and emperors. We will finish with the opportunity to taste our famous chocolate margaritas! and in our boutique you can buy an unimaginable variety of products made from cocoa: soaps, lotions, sauces, handmade chocolate bars and much more. We have 13 different flavors of 100% organic and gluten-free chocolate. Try them and take your favorite. Let the sensuality of chocolate catch your senses

      Admission included

    Where it starts and ends

    Meeting point

    The Mayan Cacao Company

    Carretera Costera Sur Km 15. 5, Next to: Playa Mía Gran Beach Park, Quintana Roo, 77600, Mexico

    Hotel pickup

    No pickup: everyone meets at the start point.

    Ends at

    The Mayan Cacao Company · Carretera Costera Sur Km 15. 5, Next to: Playa Mía Gran Beach Park, Quintana Roo, 77600, Mexico

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en, es
    Ticket
    Mobile Only
    Runs on
    Mon, Tue, Wed, Thu, Fri, Sat
    Group size
    Up to 15 travelers per booking
    Operated by
    THE MAYAN CACAO COMPANY

    Know before you go

    • Wheelchair accessible
    • Infants and small children can ride in a pram or stroller
    • Service animals allowed
    • Infants are required to sit on an adult’s lap
    • All areas and surfaces are wheelchair accessible
    • Suitable for all physical fitness levels
    • It is recommended to apply mosquito repellent
    • Wear comfortable walking shoes

    Photos

    General Admission in Cozumel, photo 2General Admission in Cozumel, photo 3General Admission in Cozumel, photo 4General Admission in Cozumel, photo 5General Admission in Cozumel, photo 6General Admission in Cozumel, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 93 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    6 mentions

    Travelers single out the guide as the reason the experience works.

    Knowledge and storytelling

    5 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Food and drink

    3 mentions

    The tastings and food stops are a highlight for most reviewers.

    Small groups

    2 mentions

    The group size is repeatedly described as intimate rather than packed.

    Traveler reviews

    93 verified traveler reviews for General Admission. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    84
    4 star
    5
    3 star
    2
    2 star
    2
    1 star
    0
    Sort
    mackenziej372 · June 2026

    Glad we went

    Great place for a fun, short, and affordable outing. We took a quick cab ride from the cruise port and bought tickets at the door for the 10AM tour. The place was totally empty, so it was a private tour. Our guide Angel was super friendly and did a great job. He said the big cruise ship tours would be coming later in the day, so I suggest going in the morning for a quieter experience. Gift shop was great (free chocolate samples) and they have a small bar for drinks. We spent about 1.5 here and really enjoyed it.

    via Tripadvisor

    Judith_L · May 2026

    A fun stop going around the island of Cozumel

    This is a fun, interesting, and educational tour. It’s not really about how chocolate as we know it, is made, but how the Mayans regarded it and how they made the chocolate they used. Our guide, Paty, was delightful. The only pressure we felt was the need to tip all the people involved in the different parts of the tour.

    Response from the operator: We're sorry to hear you felt that way about tipping. We'll look into that.

    via Viator

    jessesP3095YQ · April 2026

    Cacao history and tasting

    I had a great experience learning about Mexican Cacao history. I was fortunate to have a 1-1 tour with Paty, who did a great job telling me about the history of cacao and also made some Mayan chocolate.

    Response from the operator: Lovely review for Paty, thanks!

    via Tripadvisor

    790devikas · March 2026

    Great Tour. Outstanding Chocolate.

    What a wonderful experience that we did not anticipate! Eduardo gave us a most interesting tour of the chocolate-making process and we learned so much. The chocolate produced by this company is simply some of the finest I have sampled. If you visit, you must purchase more than you can carry because all of their delicious bars are sold-out online. When you're in Cozumel, be sure to visit this place -- it will surely be a highlight of your trip.

    Response from the operator: Lovely review, thanks for sharing!

    via Tripadvisor

    anitad8122018 · February 2026

    Worthwhile tour in a beautiful, natural setting.

    The tour we booked was general admission, so we waited about 10 minutes for some additional people to join. Paty was an excellent guide who shared the history of the Mayan chocolate making process and importance with us. Delicious samples made the experience even more fun! It was about an hour for the total experience. Highly recommend! Bring a small cooler if you are not heading back to a space where you can keep the chocolate bars that you buy.

    Response from the operator: Paty is one of the best, you're lucky to have her as your guide. Thanks for the review!

    via Tripadvisor

    Good to know

    Duration
    0.8 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Mon, Tue, Wed, Thu, Fri, Sat
    Hotel pickup
    No pickup, meet at start point
    Booked in 30 days
    33
    Verdict
    Strongly Recommended

    Why this scores 73

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)83
    Review evidence (18% weight)64
    Booking momentum (14% weight)58
    Value for money (12% weight)78
    Listing quality (10% weight)56
    Local standing (8% weight)71
    Booking flexibility (8% weight)100

    General Admission: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Cozumel.

    How much does General Admission cost?

    +

    Prices start at $15 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cozumel usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does General Admission take?

    +

    Plan for about 0.8 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cozumel is not rushed.

    Is General Admission worth it?

    +

    It holds an Outty Ranking of 73 out of 100, which we label "Strongly Recommended". That score blends traveler sentiment (4.8/5 across 94 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cozumel, and how flexible the cancellation terms are.

    Can I cancel or reschedule General Admission?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is General Admission suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 0.8-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book General Admission?

    +

    Around 33 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cozumel can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cozumel and add a light layer if any part of the 0.8-hour experience runs outdoors or after sunset.

    Where does General Admission start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central Cozumel within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Cozumel?

    +

    On Outty we rank every Cozumel experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Jade Caverns and Mayan Village Cozumel ATV TOUR, Buggy, Beach & Snorkel Blast, ATV 4×4+Cenote+Snorkeling+Beach Club+ Lunch+Sabores de Cozumel. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Cozumel?

    +

    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Cozumel?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

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